HelpSite Overview

HelpSite offers an easy-to-use platform for creating a hosted knowledge base or support center. Businesses can start for free to build FAQ and support sites.

Use Cases

Customers recommend Knowledge Management, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using HelpSite.

Other use cases:

  • Contact List Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using HelpSite.

Other priorities:

See all business priorities See less business priorities

HelpSite Use-Cases and Business Priorities: Customer Satisfaction Data

HelpSite works with different mediums / channels such as User Generated Content. Blogs. Website etc.

Reviews

"...Compared to other CMS we have used for hosting help articles, HelpSite is fast, easy to use, and reduces our handling time when publishing articles. ...." Peer review by Julian S., Head of Customer, Telecommunications

HelpSite, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for HelpSite

Top Industries

  • Sports
  • Information Technology and Services
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

HelpSite is popular in Sports, Information Technology And Services, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on HelpSite Use Cases

How can HelpSite optimize your Knowledge Management Workflow?

How can HelpSite optimize your Helpdesk Management Workflow?

How efficiently Does HelpSite manage your Sending & Publishing Communications?

HelpSite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.18/5 ★

Read Reviews (8)
Analytics

1.55/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.18/5 ★

Read Reviews (8)
Analytics

1.55/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for HelpSite

Top Failure Risks for HelpSite

HelpSite Profile

Company Name

HelpSite

Company Website

https://helpsite.com

HQ Location

Employees

02-10

Social

Twitter

Financials

NA