HoduCC Overview

HoduSoft's Contact Center Software enhances business communication with secure, enterprise-grade solutions. It supports call and contact centers, IP PBX, and voice and SMS broadcasting. This software is tailored for enterprises seeking to streamline their communication channels. It offers robust features for managing customer interactions efficiently, ensuring seamless connectivity across various platforms. The software is designed to cater to diverse industry verticals, providing a versatile communication framework. Notably, HoduSoft's solutions are trusted by a wide range of customers, underscoring its reliability and effectiveness in real-world applications.

Use Cases

Customers recommend Helpdesk Management, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using HoduCC.

Other use cases:

  • Coaching
  • Campaign Management
  • Sales Call Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using HoduCC.

Other priorities:

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HoduCC Use-Cases and Business Priorities: Customer Satisfaction Data

HoduCC works with different mediums / channels such as Phone Calls. Offline. Events etc.

Reviews

"...It guarantees to provide the best Call Center Software that suits best for all types of call centers...." Peer review

HoduCC, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Hoducc by HoduSoft enhances multi-channel customer communications. Costs are controlled and productivity along with CX is developed.

Popular Business Setting

for HoduCC

Top Industries

  • Telecommunications

Popular in

  • Mid Market

HoduCC is popular in Telecommunications, and is widely used by Mid Market,

HoduCC Customer wins, Customer success stories, Case studies

How efficiently Does HoduCC manage your Helpdesk Management?

YAXXA - Information Technology And Services

YAXXA used Hodusoft's solutions to solve operations issues. They wanted to connect businesses with advanced technology. They used Cloud PBX, Unified Communication, IoT, and Connectivity tools. The so...lutions helped YAXXA enter new markets. The case shows how Hodusoft supports business growth with smart technology.

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UNICEF - Non Profit Organization Management

UNICEF used HoduSoft solutions to remove manual processes. This helped them improve monitoring and quality assurance. The change made their work faster and more organized. UNICEF is a global agency f...ocused on helping children. The new system made their operations smoother.

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HoduCC Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (6)
Custom Reports

3.31/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (6)
Custom Reports

3.31/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for HoduCC

Top Failure Risks for HoduCC

HoduSoft Pvt. Ltd. News

Product

HoduSoft Releases Next - Gen WebRTC Softphone for ITSPs and Global Operators Mobile Commerce Press

HoduSoft has launched its next-generation WebRTC Softphone, integrated into its contact center platform. This solution enables ITSPs and telecom operators to offer browser-based voice communication without physical devices or third-party apps, reducing hardware costs and improving flexibility. The WebRTC Softphone supports voice, video, and data communication across all modern browsers and devices, enhancing operational efficiency and scalability for service providers.

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Partnership

HoduSoft Enhances Its Partner Program to Deliver Competitive Edge for ISPs, ITSPs & MSPs

HoduSoft has enhanced its channel partner program for ISPs, ITSPs, and MSPs, aiming to boost growth and market positioning. The program offers benefits like increased revenue streams, training, and joint marketing initiatives. This initiative underscores HoduSoft's commitment to long-term collaboration and innovation with its partners.

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Product

HoduSoft Launches Betting - Optimized Contact - Centre Module to Transform Player Experience

HoduSoft has launched a new Betting-Optimized Contact Center Module designed to enhance player engagement for betting and iGaming companies. This module, integrated into the HoduCC Omnichannel CX Suite, offers AI-driven tools for real-time compliance monitoring, dynamic scalability, and advanced analytics. It supports multiple communication channels, improving player support and operational efficiency during high-volume interactions like live events.

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Product

HoduCCs SMS Integration with Route Mobile

HoduCC, an omnichannel contact center solution by Hodusoft, integrates with Route Mobile to enhance SMS capabilities, improving customer communication through efficient SMS services.

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HoduSoft Pvt. Ltd. Profile

Company Name

HoduSoft Pvt. Ltd.

Company Website

https://hodusoft.com/

HQ Location

Shilp Epitome, 1403/04, near Infostretch Corporation India, behind Rajpath Rangoli Road, Bodakdev, Ahmedabad, Gujarat 380054

Employees

11-50

Social

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Financials

PRIVATE