Hustle: Use-Cases, Insights and Reviews | 2025 Cuspera

Hustle helped SEIU-UHW improve communication with its nearly 100,000 members during the COVID-19 pandemic. SEIU-UHW used Hustle's peer-to-peer texting to reach members quickly and share important upd...ates about working conditions, wages, and benefits. The union saw a 36% engagement rate, sent 1.7 million messages, and had 184,000 conversations. Hustle made it easier for SEIU-UHW to connect with members who were hard to reach in person.
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Hustle helped the Public Engagement Unit (PEU) of New York City scale their outreach during the COVID-19 pandemic. PEU used Hustle's peer-to-peer texting to reach thousands of New Yorkers with person...alized messages. This allowed them to help more people enroll in health insurance, schedule vaccine appointments, and get rent relief information. PEU increased their daily initial contacts five-fold. Hustle made it possible for PEU to provide support at scale while keeping a personal touch.
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Hustle helped KQED improve community engagement with peer-to-peer texting. KQED used Hustle to have personal conversations, answer questions, and support members. They recaptured 91 sustaining member...s and achieved a 43% engagement rate. The opt-out rate was only 1%. Hustle made it easier for KQED to connect with their audience and update member information quickly.
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Hustle helped the Alzheimer’s Association improve engagement with supporters using peer-to-peer messaging. The organization needed new ways to connect as email open rates dropped and phone calls went... unanswered. With Hustle, they reached more people for events like Walk to End Alzheimer’s and The Longest Day. Results included a 35.5% engagement rate, 164 new registrants, and a 59% team captain retention rate. Staff reported better conversations and increased excitement using Hustle for constituent engagement.
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Hustle helped Jacksonville University improve donor engagement during the 2020 Annual Giving Campaign. The university faced low email open rates during the pandemic. They used Hustle's peer-to-peer t...exting to reach alumni and donors in hard-hit areas. This personal approach led to strong responses and helped raise $15,000. Hustle's texting platform made it easy to build relationships and boost fundraising results.
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Hustle's peer-to-peer texting platform helped Tufts University improve alumni engagement. The University Advancement Division used Hustle to reach alumni more effectively than email. They saw a 44% e...ngagement rate during Alumni Weekend and 24% during a year-end campaign. Peer-to-peer texting allowed for more personal conversations and better audience insights. This led to higher engagement and increased fundraising action from alumni.
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