IBM Maximo Overview

IBM Maximo Application Suite offers asset management, monitoring, and predictive maintenance. It is available as managed SaaS or deployable on Red Hat OpenShift.

Use Cases

Customers recommend Workflow Management, Order Management, Performance Management, as the business use cases that they have been most satisfied with while using IBM Maximo.

Other use cases:

  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Campaign Management
  • Lead Management
  • Training & Onboarding
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using IBM Maximo.

Other priorities:

  • Improve ROI
  • Manage Risk
  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

IBM Maximo Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Maximo's features include Ticketing, Dashboard, Recording, etc. and IBM Maximo support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also IBM Maximo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...fleet management, asset management, performance management,...." Peer review by Consultant

IBM Maximo, GorillaDesk, GoSpotCheck, FieldEZ, Housecall Pro, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Maximo

Top Industries

  • Utilities
  • Oil & Energy
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

IBM Maximo is popular in Utilities, Oil & Energy, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

IBM Maximo Customer wins, Customer success stories, Case studies

What Are the key features of IBM Maximo for Workflow Management?

How can IBM Maximo optimize your Order Management Workflow?

What benefits does IBM Maximo offer for Performance Management?

How can IBM Maximo enhance your Contract Management process?

How does IBM Maximo address your Collaboration Challenges?

13 buyers and buying teams have used Cuspera to assess how well IBM Maximo solved their Field Service Management needs. Cuspera uses 1374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

IBM Fusion Delivers Pioneering Implementation of NVIDIA AI Data Platform for Agentic AI

IBM Fusion has implemented the NVIDIA AI Data Platform for UT Southwestern Medical Center, enhancing AI-driven medical research. This integration allows for large-scale model training and complex dat...a processing, supporting applications like drug discovery and AI-driven patient avatars. The collaboration leverages NVIDIA's AI infrastructure with IBM's data services, offering a comprehensive AI solution for healthcare research.

Read more →
 

Unity Small Finance Bank Taps IBM to Fast-Track Customer Experience Innovation with Streamlined Application Management - IBM

Unity Small Finance Bank has partnered with IBM to enhance its customer experience by centralizing its API ecosystem using IBM Cloud Pak for Integration. This collaboration aims to streamline applica...tion management, reduce time-to-market for new APIs by 50%, and improve API issue resolution by 30%, leveraging IBM's consulting expertise and hybrid cloud solutions.

Read more →
 

Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting

IBM Consulting has collaborated with Nedgia, a Naturgy Group company, to transform Nedgia's customer service using generative AI agents. This project integrates AI into Nedgia's customer service chan...nels, enhancing service quality and efficiency. The AI system automates tasks such as appointment management and meter reading, improving customer interactions and reducing wait times. This collaboration highlights IBM's role in digital transformation and AI implementation.

Read more →

Moderna - Pharmaceutical And Biotechnology

Moderna uses IBM Quantum to improve mRNA medicine development. The company faces challenges in optimizing mRNA sequences for new treatments. Quantum computing helps Moderna solve complex problems tha...t classical computers cannot handle. Moderna and IBM use quantum algorithms and risk assessment methods to predict mRNA behavior. This partnership aims to speed up the creation of life-saving medicines. Moderna believes quantum computing will help scale their progress in biotechnology.

Read more →

ANZ Bank - Banking

ANZ Bank wanted to modernize its mainframe application development. They adopted DevOps practices to improve efficiency and reduce costs. IBM tools helped them automate tasks and improve developer pr...oductivity by 25%. They also reduced licensing costs by 90% and maintenance outages by 50%. The transformation improved both internal and external user experiences.

Read more →

American Airlines - Transportation/trucking/railroad

American Airlines wanted to improve customer experience by providing digital services. Their existing system was outdated and slow. IBM helped them move to the IBM Cloud, which made their operations ...faster and more reliable. They developed a new app called Dynamic Rebooking in just four and a half months. This app lets customers change flights easily during disruptions. The app was launched quickly and worked well during Hurricane Irma. Customers liked the new app, and it improved their experience.

Read more →

Frequently Asked Questions(FAQ)

for IBM Maximo

What is IBM Maximo used for?

IBM Maximo is a Field Service Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Order Management and Performance Management .

What are the top features of IBM Maximo?

Ticketing, Dashboard and Recording are some of the top features of IBM Maximo.

Who uses IBM Maximo?

IBM Maximo is used by Utilities, Oil & Energy and Information Technology And Services among other industries.

What are IBM Maximo alternatives?

GorillaDesk, GoSpotCheck, FieldEZ and Housecall Pro are popular alternatives for IBM Maximo.

Where is IBM Maximo located?

IBM Maximo is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Maximo for workflow management and order management

IBM Maximo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (49)
Analytics

4.64/5 ★

Read Reviews (128)
Custom Reports

3.82/5 ★

Read Reviews (178)

Software Failure Risk Guidance

?

for IBM Maximo

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Maximo

International Business Machines Corporation News

Product

IBM Launches Granite 4 Nano Under Apache 2.0 For Local Generative AI

IBM has launched Granite 4 Nano, a set of open source generative AI models under the Apache 2.0 license, designed for on-device and edge deployments. These models, ranging from 1.5 billion to 350 million parameters, offer privacy-first AI solutions without cloud dependency. The release enhances IBM's AI portfolio with energy-efficient models, positioning IBM as a key player in the open LLM ecosystem.

Read more →
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IBM's Apptio launches new cloud cost management tools for AI era - Investing.com

IBM's Apptio has launched new financial operations solutions, Cloudability Governance and Kubecost 3.0, to help enterprises manage cloud costs in AI-driven environments. Cloudability Governance integrates with HashiCorp Terraform for cost compliance, while Kubecost 3.0 offers enhanced Kubernetes management. These tools aim to provide real-time visibility and control over cloud spending.

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Leading the way in open Earth observation AI - IBM Research

IBM Research is advancing Earth observation AI with models like Prithvi-EO and TerraMind, developed in collaboration with NASA and ESA. These models, designed for complex geospatial tasks, are open-source and optimized for edge devices. Recent releases include smaller versions for resource-constrained environments and TerraCodec for efficient data compression. IBM's commitment to open science and collaboration is setting new standards in Earth observation AI.

Read more →
Product

IBM Releases its Smallest AI Model to Date

IBM has launched Granite 4.0 Nano, its smallest AI model designed for edge and on-device applications. The model, with 1 billion parameters, offers robust performance for tasks like document summarization and classification without relying on cloud architecture. It is ISO 42001 certified for responsible AI development and is available under the Apache 2.0 license for commercial use.

Read more →

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

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Financials

IPO