IFS Cloud Overview

IFS enterprise software solutions focus on delivering tailored business tools to enhance service delivery. A standout feature is its Industrial AI™, branded as IFS.ai, which provides AI-powered solutions specifically designed for various industries. This technology helps businesses orchestrate resources more effectively, adapting to the unique demands of field service management. The platform supports companies in optimizing their operations by leveraging AI to make informed decisions, improving service outcomes. IFS also emphasizes customer testimonials and real-world applications, showcasing its practical impact on daily operations.

Use Cases

Customers recommend Contract Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using IFS Cloud.

Other use cases:

  • Knowledge Management
  • Competitive Intelligence
  • Products & Pricelist Management
  • Business Development
  • Relationship Management
  • Collaboration
  • Proposal & Quote Management
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Business Priorities

Enhance Customer Relationships and Improve Visibility are the most popular business priorities that customers and associates have achieved using IFS Cloud.

Other priorities:

  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
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IFS Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

IFS Cloud works with different mediums / channels such as Mobile.

Reviews

"...IFS Field Service Management supports end-to-end service lifecycle management, including contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing...." Peer review from IFS

IFS Cloud, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

IFS Cloud offers enterprise software solutions for ERP, EAM, and Field Service Management. Customer experiences are enhanced through a single platform.

Popular Business Setting

for IFS Cloud

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

IFS Cloud is popular in Information Technology And Services, Manufacturing, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on IFS Cloud Use Cases

What Are the key features of IFS Cloud for Contract Management?

Why is IFS Cloud the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well IFS Cloud solved their Field Service Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

Manufacturing

CASE STUDY Cheer Pack North America

IFS.ai and Microsoft Surface helped Cheer Pack North America manage growth challenges. The company used IFS Cloud to improve agility. This solution supported their manufacturing operations. The case ...highlights how technology can help manufacturers adapt to change. Cheer Pack North America benefited from better business processes.

Manufacturing

CASE STUDY Changzhou Amphenol Fuyang Communication Equipment

IFS Cloud helped Changzhou Amphenol Fuyang Communication Equipment increase productivity. The company used IFS Cloud to improve their operations. The solution made their work faster and more efficien...t. This led to better results for the business. The case highlights the benefits of using IFS Cloud in manufacturing.

CASE STUDY China Airlines

IFS Cloud helped China Airlines improve their operations. The airline used IFS Cloud to manage assets and maintenance. This made their work faster and more organized. China Airlines saw better result...s in their daily tasks. The solution helped them keep planes running smoothly.

CASE STUDY Doppelmayr

Doppelmayr improved operational efficiency and customer service using IFS Cloud, resulting in enhanced service management and resource planning.

Manufacturing

CASE STUDY ACCO

IFS Success helps ACCO with support. Gabe Cortina shares how the program helps their team. ACCO uses IFS Cloud to improve their work. The support from IFS Success makes their job easier. ACCO benefit...s from better service and help from IFS.

Video

Enterprise Asset Management Insights in IFS Cloud (Demo)

Video Thumbnail
lightning

Peers used IFS Cloud for contract management and engagement management

IFS Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (7)
Analytics

4.60/5

Read Reviews (18)
Custom Reports

4.46/5

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (7)
Analytics

4.60/5

Read Reviews (18)
Custom Reports

4.46/5

Read Reviews (30)

IFS Cloud Integrations

IFS Cloud integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for IFS Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for IFS Cloud

IFS World Operations AB News

Product

Industrial AI boosts innovation at IFS Connect in Riyadh - ZAWYA

IFS highlighted its Industrial AI capabilities at the IFS Connect MEA 2025 event in Riyadh, showcasing platforms like Nexus Black and IFS.ai. The event emphasized AI's role in driving efficiency and growth across sectors like defense and energy. IFS also announced acquisitions of 7bridges and TheLoops, enhancing its service-centric and predictive intelligence offerings. A strategic partnership with Saudi Business Machines aims to accelerate digital transformation in Saudi Arabia.

Company

IFS to showcase industrial AI leadership at IFS Connect MEA ... - ZAWYA

IFS will host its flagship event, IFS Connect MEA 2025, in Riyadh, showcasing its industrial AI solutions like IFS.ai and Nexus Black. The event will highlight IFS's role in Saudi Arabia's Vision 2030, featuring industry innovations and customer success stories. IFS also appointed Mohammed Saadeh as its Country Sales leader in Saudi Arabia.

Customer

Gordon Murray Group Upgrades to IFS Cloud to Power Next-Gen Automotive Innovation

Gordon Murray Group has upgraded to IFS Cloud to enhance its operations and support the production of its T.33 supercar range. This strategic move will enable GMG to scale operations, improve efficiency, and expand into new divisions. IFS Cloud, with its composable architecture and embedded Industrial AI, will provide real-time data visibility and smarter decision-making across GMG's supply chain, finance, project management, and manufacturing operations.

Customer

Gordon Murray Group adopts IFS Cloud to drive automotive innovation

Gordon Murray Group adopts IFS Cloud to drive automotive innovation

IFS World Operations AB Profile

Company Name

IFS World Operations AB

Company Website

https://www.ifs.com/us/

HQ Location

300 Park Boulevard, Suite 555, Itasca, IL 60143 US