Infobip Overview
Infobip addresses the challenge of fragmented customer engagement with its omnichannel marketing platform. It simplifies communication by enabling businesses to connect with customers through email, SMS, chatbots, and custom solutions via APIs. This platform is designed to enhance customer interaction across various channels, ensuring seamless communication and improved customer journeys. Infobip's drag-and-drop interface allows for easy creation of personalized campaigns, fostering stronger customer relationships and loyalty. The platform also supports secure customer interactions and provides tools for user authentication, enhancing trust and security. Infobip's solutions are scalable, catering to diverse industry needs, from banking to healthcare, and offer real-time support and insights. This positions businesses to achieve higher ROI by optimizing customer engagement and satisfaction.
Use Cases
Customers recommend Engagement Management, Communication Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Infobip.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Infobip.
Infobip Use-Cases and Business Priorities: Customer Satisfaction Data
Infobip works with different mediums / channels such as Text SMS. Chat. and Phone Calls.
Infobip's features include Personalization, and Alerts: Popups & Notifications. and Infobip support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Infobip analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The way to send messages in a quick and reliable way...." Peer review by User
Infobip, Attentive, ChurnZero, Alpha Anywhere, Onesignal, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Infobip, the best omnichannel marketing platform, engages customers with drag-and-drop email, SMS, and chatbots. Custom solutions are built using top-tier APIs.
Popular Business Setting
for Infobip
Top Industries
- Computer Software
- Retail
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Infobip is popular in Computer Software, and Retail, and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Infobip Use Cases
What makes Infobip ideal for Engagement Management?
How efficiently Does Infobip manage your Communication Management?
How does Infobip address your Customer Feedback Management Challenges?
What makes Infobip ideal for Onboarding?
What Are the key features of Infobip for Loyalty Management?
11 buyers and buying teams have used Cuspera to assess how well Infobip solved their Mobile Marketing needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Case Studies
CASE STUDY Rappi
CASE STUDY Vai de Bus
CASE STUDY Metrobank
CASE STUDY Floward
CASE STUDY Uber
CASE STUDY nextbike
Video
Start sending SMS messages to your customers with Infobip
Frequently Asked Questions(FAQ)
for Infobip
What is Infobip used for?
What are the top features of Infobip?
Who uses Infobip?
What are Infobip alternatives?
Where is Infobip located?
Peers used Infobip for engagement management and communication management
Infobip Competitors
Infobip Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
Infobip Integrations
Infobip integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Infobip
Software Failure Risk Guidance
?for Infobip
Overall Risk Meter
Top Failure Risks for Infobip
Infobip Ltd. News
BT and Infobip Expand Partnership to Deliver AI-Powered Communications - Yahoo Finance
Infobip and BT have expanded their partnership to deliver AI-powered communication services globally. This collaboration integrates Infobip's cloud communications platform with BT's voice and contact capabilities, enhancing customer engagement through advanced AI-driven messaging across channels like Voice, RCS, and WhatsApp. Infobip will resell BT's services, while BT will offer Infobip's messaging solutions, enabling unified customer contact centers worldwide.
Globant and Infobip announce strategic partnership to accelerate AI-powered enterprise engagement across MENA
Infobip and Globant have formed a strategic partnership to enhance AI-powered enterprise engagement in the MENA region. This collaboration combines Globant's AI-driven digital transformation expertise with Infobip's omnichannel communications platform. The partnership aims to deliver advanced conversational AI solutions, improving customer engagement and personalization for enterprises. Their joint solutions will be showcased at the Saudi Retail Show in Riyadh.
Infobip and Oracle Partner to Transform Customer Conversations with WhatsApp and SMS Integration
Infobip and Oracle Partner to Transform Customer Conversations with WhatsApp and SMS Integration
Infobip achieves GSMA Open Gateway certifications for Network APIs - Infobip
Infobip has achieved GSMA Open Gateway certifications for its Network APIs, specifically for SIM Swap and Number Verification. These certifications highlight Infobip's commitment to global standards and its role in supporting mobile network operators in achieving similar certifications. This milestone enhances Infobip's position in the telco ecosystem, enabling secure and scalable solutions that drive digital transformation and combat fraud.
Infobip Ltd. Profile
Company Name
Infobip Ltd.
Company Website
https://www.infobip.com/HQ Location
London, England
Employees
1001-5000
Social
Financials
PRIVATE
