Infor CRM Overview
Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.
Use Cases
Customers recommend Contact List Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Infor CRM.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Infor CRM.
Infor CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Infor CRM works with different mediums / channels such as Games. E-Mail. and Phone Calls.
Infor CRM's features include Ticketing, Recording, Personalization, etc. and Infor CRM support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Infor CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Great tool for us to keep track of contacts, opportunities and sales...." Peer review by Steve H., Chief Information Officer and Director, Information Technology Services, Accounting
Infor CRM, Less Annoying CRM, Teamgate CRM, monday sales CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Infor CRM
Top Industries
- Manufacturing
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Infor CRM is popular in Manufacturing, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Infor CRM Use Cases
How can Infor CRM enhance your Contact List Management process?
How can Infor CRM optimize your Engagement Management Workflow?
How does Infor CRM address your Campaign Management Challenges?
How does Infor CRM facilitate Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Infor CRM solved their CRM needs. Cuspera uses 705 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY Bozeman Health
CASE STUDY Safran Aerosystems
CASE STUDY Nutreco
Video
BBC News Asia Segment with CMO Kirsten Allegri Williams
Frequently Asked Questions(FAQ)
for Infor CRM
What is Infor CRM?
Infor CRM software provides a view of every customer touchpoint across an organization’s sales, marketing, customer service, and support teams.
Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. It manages the full customer lifecycle in one environment, capitalizes on future sales opportunities, and delivers exceptional customer experience.
Infor CRM’s rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. it helps to drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.
What is Infor CRM used for?
What are the top features of Infor CRM?
Who uses Infor CRM?
What are Infor CRM alternatives?
Where is Infor CRM located?
Peers used Infor CRM for contact list management and engagement management
Infor CRM Competitors
Infor CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (95) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (95) |
Infor CRM Integrations
Infor CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Infor CRM
Software Failure Risk Guidance
?for Infor CRM
Overall Risk Meter
Top Failure Risks for Infor CRM
Infor News
Atturra Appointed Infor M3 Reseller in Australia and New Zealand - iTWire
Atturra has been appointed as an Infor M3 reseller in Australia and New Zealand, enhancing its existing partnership with Infor. This appointment allows Atturra to support mid-market enterprises in various industries with Infor's ERP cloud software, offering pre- and post-sales technical expertise. The collaboration aims to broaden the partner channel and deliver greater value to supply chain and manufacturing businesses in the region.
Zahid Group and Infor launch centre of excellence to drive industry-specific innovation
Infor and Zahid Group have launched a Centre of Excellence in Jeddah to drive digital transformation and industry-specific innovation, focusing on AI, process mining, and automation. This collaboration supports Saudi Arabia's Vision 2030 by enhancing operational efficiency and developing tailored solutions for Zahid Group's ecosystem. Infor's Velocity Suite will be utilized to deliver impactful solutions.
Deloitte Signs New Alliance Agreement with Infor
Deloitte and Infor have expanded their alliance to the Italian market, enhancing their collaboration on Infor CloudSuite solutions. This partnership aims to offer joint customers in the Discrete Manufacturing industry improved efficiency and digital transformation capabilities through cloud-based ERP systems.
Infor and Deloitte Announce New Reseller Agreement
Infor and Deloitte have expanded their strategic relationship by signing a new reseller agreement. This partnership aims to enhance product availability and support for customers in the US, facilitating digital transformation with Infor's cloud solutions. The agreement leverages Deloitte's industry expertise to streamline licensing and implementation, promising faster decision-making and improved time to value for joint customers.
Infor Profile
HQ Location
641 Avenue of the Americas New York, NY 10011
Employees
10001+
Social
Financials
M&A
How does Infor CRM facilitate Social Media Analytics?