Infor Customer Experience Suite Overview

Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.

Use Cases

Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.

Other use cases:

  • Lead Management
  • Content Management
  • Channel Management
  • Touchpoint Management
  • Contract Management
  • Proposal & Quote Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.

Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.

Reviews

"...Additional features include a shared calendar, digital asset management, content review and approval tools, budget information, analytics and workflow management...." Peer review

Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Customer Experience Suite

Top Industries

  • Automotive
  • Medical Practice
  • Accounting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Infor Customer Experience Suite Use Cases

Why is Infor Customer Experience Suite the best choice for Engagement Management?

How does Infor Customer Experience Suite facilitate Campaign Management?

Case Studies

Hospital & Health Care

CASE STUDY Bozeman Health

Bozeman Health used Infor U for employee training. They have over 2,500 employees. The training helped them adopt new technology. It increased productivity.

CASE STUDY Safran Aerosystems

Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibil...ity. Safran is now ready for long-term success and better ROI.

CASE STUDY Nutreco

Nutreco uses Infor Managed Services for their M3 Core application. The Infor team acts like an internal support team. They have built knowledge of Nutreco's implementation. Their support is appreciat...ed by Nutreco's M3 end-users.

Infor Customer Experience Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (7)
Custom Reports

4.11/5

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (7)
Custom Reports

4.11/5

Read Reviews (8)

Software Failure Risk Guidance

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for Infor Customer Experience Suite

Top Failure Risks for Infor Customer Experience Suite

Infor News

Partnership

Deloitte Signs New Alliance Agreement with Infor

Deloitte and Infor have expanded their alliance to the Italian market, enhancing their collaboration on Infor CloudSuite solutions. This partnership aims to offer joint customers in the Discrete Manufacturing industry improved efficiency and digital transformation capabilities through cloud-based ERP systems.

Partnership

Infor and Deloitte Announce New Reseller Agreement

Infor and Deloitte have expanded their strategic relationship by signing a new reseller agreement. This partnership aims to enhance product availability and support for customers in the US, facilitating digital transformation with Infor's cloud solutions. The agreement leverages Deloitte's industry expertise to streamline licensing and implementation, promising faster decision-making and improved time to value for joint customers.

Product

New Infor Velocity Suite Accelerates Process Innovation with Generative AI

Infor has announced the general availability of its new Infor Velocity Suite, designed to enhance process innovation using generative AI and robotic process automation. The suite enables customers to diagnose, automate, and optimize processes, delivering rapid value across various business functions. Key features include Infor Process Mining and Infor Value+, which offer industry-specific solutions to improve efficiency and profitability.

Product

Indonesia impatient in tech adoption , Infor says - Companies

Infor hosted its first Velocity Day event in Jakarta, highlighting its industry-specific cloud solutions. The event focused on overcoming barriers to tech adoption in Indonesia, such as data sovereignty and lack of in-house data science skills. Infor's Velocity Suite aims to guide companies through complex technology landscapes and unlock value in sectors like manufacturing and logistics.

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A