Inline Manual Overview

Inline Manual addresses the challenge of user onboarding and training by offering interactive tours, tips, and tutorials. This digital adoption platform accelerates user proficiency, transforming new users into power users. It enhances user experiences by providing tailored guidance, ensuring users reach their goals efficiently. Inline Manual's solutions are ideal for businesses seeking to improve user engagement and effectiveness through intuitive staff training and comprehensive product feature education. The platform's forward-looking capabilities streamline the onboarding process, making it a valuable asset for organizations aiming to optimize user interaction and satisfaction.

Use Cases

Customers recommend Onboarding, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Inline Manual.

Other use cases:

  • Workflow Management
  • Collaboration
  • Knowledge Management
  • Content Curation
  • Content Sharing
  • Segmentation And Targeting
  • Playbook Creation
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Business Priorities

Launch New Products and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Inline Manual.

Other priorities:

  • Acquire Customers
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Inline Manual Use-Cases and Business Priorities: Customer Satisfaction Data

Inline Manual's features include Widgets. and Inline Manual support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Inline Manual analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It helped a lot to create a best user experience for our customers, although we have a slow onboarding process...." Peer review by Executive Sponsor

Inline Manual, Whatfix, WalkMe Digital Adoption Platform, Kendo Ui, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Inline Manual offers interactive walkthroughs, tooltips, and analytics. Multilingual support enhances digital user experiences.

Popular Business Setting

for Inline Manual

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Inline Manual is popular in Computer Software, Marketing And Advertising, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Inline Manual Customer wins, Customer success stories, Case studies

What solutions does Inline Manual provide for Onboarding?

How does Inline Manual facilitate Engagement Management?

How does Inline Manual address your Helpdesk Management Challenges?

What benefits does Inline Manual offer for Workflow Management?

How can Inline Manual optimize your Collaboration Workflow?

11 buyers and buying teams have used Cuspera to assess how well Inline Manual solved their Help Desk needs. Cuspera uses 167 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Currie & Brown - Construction

Inline Manual helped Currie & Brown improve digital adoption for their Unit4 ERP system. Currie & Brown struggled to keep training materials updated and relevant as their company grew. They used Inli...ne Manual to add walkthroughs, tooltips, and guides in multiple languages. This made training easier and reduced the need for quick card guides. Over 2000 users now benefit from the solution, with less time spent on support and training material updates.

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Doccle - Information Technology And Services

Inline Manual helped Doccle improve user onboarding and in-app guidance. Doccle used Inline Manual to add tooltips, pop-up modals, and personalized walkthroughs. This reduced support tickets and impr...oved user engagement. Doccle saw 99% of target users adopt the new eBox feature after using Inline Manual’s hotspot and modal tools. The solution allowed Doccle to make changes without needing developer help.

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SAI360 - Information Services

Inline Manual helped SAI360 improve the user experience for their BWise risk management software. SAI360 used Inline Manual to give users instant, in-app support and training. This reduced the need f...or traditional training and made it easier for users to get help. SAI360 used features like tooltips, walkthroughs, and segmentation to personalize support. As a result, users learned faster and felt more confident using BWise.

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LMC - Internet

Inline Manual helped LMC improve feature adoption in their Teamio recruitment software. LMC needed a way to guide users without relying on developers. With Inline Manual, they created in-app experien...ces and walkthroughs quickly and easily. They used segmentation to target new users and boost Inbox feature usage. As a result, 77% of targeted users visited the Inbox and 73% completed the walkthrough. LMC reduced developer costs and increased customer satisfaction.

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lightning

Peers used Inline Manual for onboarding and engagement management

Inline Manual Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.17/5 ★

Read Reviews (20)
Analytics

4.04/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.17/5 ★

Read Reviews (20)
Analytics

4.04/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Inline Manual

Top Failure Risks for Inline Manual

Inline Manual Ltd. Profile

Company Name

Inline Manual Ltd.

Company Website

https://inlinemanual.com/

HQ Location

London (UK)

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE