InputKit: Product updates, Customer stories, and Insights | 2026 Cuspera

InputKit helped Kinatex Sports Physio improve their Google rating from 4.5 to 4.8. The number of Google reviews grew from 164 to 724, a 4x increase. The response rate increased by 50%. Staff saved ti...me managing reviews and tracking satisfaction. The platform made it easy to spot unhappy customers and respond quickly. Kinatex saw better customer service and a stronger online reputation.
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InputKit helped Oxebo, an appliance repair company, collect 57,000 customer feedbacks and increase call volume by 35%. Oxebo saw an 18x rise in positive Google reviews and a 108x return on investment.... Their Google rating improved from 3.5 to 4.4 stars. Automated surveys and real-time feedback detection let Oxebo fix issues fast and boost employee motivation. The platform made Oxebo's online reputation match their service quality, driving more business and customer trust.
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InputKit helped Mouvement Physio automate patient feedback and review collection. The clinic now contacts dissatisfied customers within 30 minutes. They collect 7 times more Google reviews each month.... Therapists receive 30 positive comments monthly. InputKit gives the CEO better insight into business quality and boosts staff confidence. The solution is cost-effective and easy to use for physiotherapy clinics.
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InputKit helps Le Réseau Dentaire du Québec get patient feedback fast. One hour after each appointment, patients get an automatic follow-up email. The dental network uses InputKit to measure satisfac...tion, Net Promoter Score, and compare clinics. They now have a 47% email response rate. Staff reports help improve patient experience across five clinics.
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InputKit helped Béton Surface automate customer surveys and save 5 hours of management time each month. The company saw a 10.3x increase in Google reviews per month and achieved a 71% response rate. ...With a $3,000 annual investment, Béton Surface gained $30,000 in extra revenue, showing a 10x ROI. The solution improved their SEO and service quality by generating more online reviews.
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InputKit helped Les Systèmes Techno-Pompes Inc. grow Google reviews from 137 to 1,050 and boost their rating from 4.3 to 4.8 stars. The company saw a 7× increase in monthly reviews and achieved a 162...× ROI. Automated satisfaction surveys improved technician evaluation and customer service. Techno-Pompes now has one of the strongest online reputations in Québec's HVAC sector.
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