InterCall Overview
Intercall, a part of West Technology Group LLC, provides innovative cloud-based solutions. These solutions connect people and organizations effectively and meaningfully.
Use Cases
Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using InterCall.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using InterCall.
InterCall Use-Cases and Business Priorities: Customer Satisfaction Data
InterCall works with different mediums / channels such as Offline. Video. Events etc.
InterCall's features include Recording, and Video Hosting. and InterCall support capabilities include 24/7 Support, Phone Support, Email Support, etc. also InterCall analytics capabilities include Custom Reports, and Analytics.
Reviews
"...InterCall provides a unique platform through which companies can engage with their clients-without requiring that they leave their offices...." Peer review by Tim Minahan, Chief Marketing Officer, SAP Ariba
Peer review evidence (same sources as the product rating summary)
"...It is sometimes difficult for end-users and also for support to use more than one solution for collaboration...." Peer review by Beth S, Operational Controller
"...With a 99.99% uptime and 24/7 operator support, you can rely on InterCall Reservationless-Plus for your most important conference calls...." InterCall Collaboration Cloud
"...Intercall allowed great scheduling for meetings and offered the advantage of sharing files, powerpoints, and a number of other presentations...." Peer review by User
InterCall, FreeConferenceCall.com, LoopUp, Zoho Meeting, Arrangr, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for InterCall
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Large Enterprise
- Mid Market
- Small Business
InterCall is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Large Enterprise, Mid Market, and Small Business.
InterCall Customer wins, Customer success stories, Case studies
What solutions does InterCall provide for Collaboration?
What makes InterCall ideal for Conference Call Management?
What Are the key features of InterCall for Sales Call Management?
What solutions does InterCall provide for Engaging And Following Up?
11 buyers and buying teams have used Cuspera to assess how well InterCall solved their Team Collaboration needs. Cuspera uses 255 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Palo Alto Networks
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Hamilton County Communications Center - Government Administration
Winchester Public Schools - Education
InterCall Competitors
InterCall Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for InterCall
Overall Risk Meter
Top Failure Risks for InterCall
Intrado Life & Safety, Inc. News
Intrado OneAlertâ„¢, Now Available in French, Extends Emergency Readiness for Multilingual Enterprises - The Globe and Mail
Intrado has expanded its OneAlert platform to include a French interface, enhancing emergency readiness for multilingual enterprises. The platform centralizes mass notifications, supporting various endpoints and integrating with existing communication systems. It serves sectors like education, government, and healthcare, offering both emergency and non-emergency communication capabilities.
Intrado ERS is Now Available for Cisco Webex Calling Multi-Tenant
Intrado's Emergency Routing Service (ERS) is now integrated with Cisco Webex Calling Multi-Tenant, allowing organizations to select their E9-1-1 provider independently. The service supports accurate location tracking and emergency call routing, enhancing emergency preparedness with features like real-time notifications and geofenced alerts.
Intrado OneAlert™ Introduces French Language Support for Critical Communications
Intrado's OneAlertâ„¢ platform now supports French, enhancing its critical communication capabilities for organizations in French-speaking and bilingual environments. This update allows enterprises, schools, government agencies, and healthcare facilities across Canada and North America to deliver timely emergency notifications in both English and French, improving usability and adoption.
Intrado’s Emergency Routing Service Now Integrated with Webex Calling Multi-Tenant to Advance E911 Compliance
Intrado has integrated its Emergency Routing Service (ERS) with Webex Calling Multi-Tenant to enhance E911 compliance. This integration, available through Cisco's SolutionsPlus Program, aids enterprises in meeting federal emergency calling regulations while improving employee safety. It supports accurate emergency call routing and location delivery across distributed work environments.
Intrado Life & Safety, Inc. Profile
Company Name
Company Website
//intrado.comHQ Location
7600 Chevy Chase Dr # 201, Austin, Texas 78752-1581, US
Employees
10001+
Social
Financials
PRIVATE