Intouch CRM Overview

InTouch CRM tackles the challenge of managing customer relationships by offering a user-friendly platform that centralizes contact management, email marketing, and sales automation. Businesses often struggle with disjointed systems and scattered customer data, leading to inefficiencies. InTouch CRM provides a solution with its integrated tools that streamline communication and foster better customer engagement. This platform is particularly beneficial for small to medium-sized enterprises looking to enhance their marketing efforts without the complexity of larger systems. By consolidating key functions, InTouch CRM helps businesses maintain organized records, automate routine tasks, and improve customer interactions, ultimately driving sales growth and customer satisfaction.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Lead Qualification, as the business use cases that they have been most satisfied with while using Intouch CRM.

Other use cases:

  • Billing And Invoice Management
  • Market Survey
  • Pipeline Management
  • Generation Of New Leads
  • Calendar Management
  • Lead Nurturing
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Intouch CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Intouch CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Intouch CRM works with different mediums / channels such as Chat. E-Mail. Text SMS etc.

Intouch CRM's features include Feedback Surveys, Recording, Capture Form, etc. and Intouch CRM support capabilities include Chat Support, Phone Support, Email Support, etc. also Intouch CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"It was a pleasure working with Matthew. He is the InTouch guru, very meticulous and farsighted. Here at Accountagility we are thankful to Matthew and the team for helping us push forward marketing automation via InTouch." - Astha Paudel Sharma

Intouch CRM, Floify, monday sales CRM, NetHunt CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.

Popular Business Setting

for Intouch CRM

Top Industries

  • Sports
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Intouch CRM is popular in Sports, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Enterprise, and Mid Market.

Intouch CRM Customer wins, Customer success stories, Case studies

What solutions does Intouch CRM provide for Helpdesk Management?

What benefits does Intouch CRM offer for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Intouch CRM solved their CRM needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Intouch CRM testimonial

Astha Paudel Sharma

Sales and Marketing Manager

Accountagility

It was a pleasure working with Matthew. He is the InTouch guru, very meticulous and farsighted. Here at Accountagility we are thankful to Matthew and the team for helping us push forward marketing automation via InTouch. Testimonial By Astha Paudel Sharma
Intouch CRM testimonial

Christine Macdonald

Director

The Hub Events

InTouch provides great value for money, it’s easy to customise and the help and technical support they provide is excellent. Testimonial By Christine Macdonald
Intouch CRM testimonial

Matt Garman

CEO

Sales Plus Profits

Matthew is extremely knowledgeable in sales and marketing technology. He demonstrated that to us loud and clear when he provided Sales Plus Profit with set up, training and consultancy on our InTouch system. He’s very approachable, nothing too much bother and above all of this he’s a thoroughly goo...d guy.

Testimonial By Matt Garman
CUSTOMERS TESTIMONIALS
Intouch CRM testimonial

Astha Paudel Sharma

Sales and Marketing Manager

Accountagility

It was a pleasure working with Matthew. He is the InTouch guru, very meticulous and farsighted. Here at Accountagility we are thankful to Matthew and the team for helping us push forward marketing automation via InTouch. Testimonial By Astha Paudel Sharma
Intouch CRM testimonial

Christine Macdonald

Director

The Hub Events

InTouch provides great value for money, it’s easy to customise and the help and technical support they provide is excellent. Testimonial By Christine Macdonald
Intouch CRM testimonial

Matt Garman

CEO

Sales Plus Profits

Matthew is extremely knowledgeable in sales and marketing technology. He demonstrated that to us loud and clear when he provided Sales Plus Profit with set up, training and consultancy on our InTouch system. He’s very approachable, nothing too much bother and above all of this he’s a thoroughly goo...d guy.

Testimonial By Matt Garman

Small Business Sales CRM and Email Marketing Automation

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Frequently Asked Questions(FAQ)

for Intouch CRM

What is Intouch CRM?

Intouch CRM is a sales and marketing system that brings business tools to give one-stop shops to manage and grow business, eliminating the need to use multiple systems at a high cost. The platform has integrated web-based CRM, email marketing, database and task management designed for small businesses. This helps to close more deals and grow business.

InTouchCRM enables to store contacts safely in the cloud, in other words, the team can access them from any place, at any time for optimum collaboration. Users can nurture prospects and communicate with customers on a regular basis with InTouchCRM's email marketing software. Lead nurturing process is facilitated by InTouchCRM's integrated webforms. InTouchCRM’s text message marketing enables to send personalised texts to prospects and customers, using any data from the available contact list. It creates automated marketing campaigns, custom surveys.

InTouchCRM’s integrated calendar allows the system to set important, automatic tasks & reminders. InTouch is the ideal platform for any small business to become more organised, save time and increase sales.

What is Intouch CRM used for?

Intouch CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Contact List Management and Lead Qualification .

What are the top features of Intouch CRM?

Feedback surveys, Recording and Capture form are some of the top features of Intouch CRM.

Who uses Intouch CRM?

Intouch CRM is used by Sports, Marketing And Advertising and Consumer Services among other industries.

What are Intouch CRM alternatives?

Floify, Monday Sales CRM, NetHunt CRM and OnePageCRM are popular alternatives for Intouch CRM.

Where is Intouch CRM located?

Intouch CRM is headquartered at Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR..
lightning

Peers used Intouch CRM for helpdesk management and contact list management

Intouch CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (14)
Custom Reports

4.47/5

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (14)
Custom Reports

4.47/5

Read Reviews (26)

Software Failure Risk Guidance

?

for Intouch CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Intouch CRM

Really Simple Systems. Profile

Company Name

Really Simple Systems.

Company Website

https://www.intouchcrm.com/

Year Founded

2005

HQ Location

Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR.

Employees

1-10

Social

Financials

PRIVATE