Intouch CRM Overview

InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Lead Qualification, as the business use cases that they have been most satisfied with while using Intouch CRM.

Other use cases:

  • Billing And Invoice Management
  • Market Survey
  • Pipeline Management
  • Generation Of New Leads
  • Calendar Management
  • Lead Nurturing
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Intouch CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Intouch CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Intouch CRM works with different mediums / channels such as Chat. E-Mail. Text SMS etc.

Intouch CRM's features include Feedback Surveys, Recording, Capture Form, etc. and Intouch CRM support capabilities include Chat Support, Phone Support, Email Support, etc. also Intouch CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"I would not hesitate in recommending Matthew to assist with any business automation strategy. He is extremely knowledgeable about his subject and how their CRM solutions can enhance an organisation’s business development activity." - Sian Thomas

Intouch CRM, Floify, monday sales CRM, NetHunt CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Intouch CRM

Top Industries

  • Sports
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Intouch CRM is popular in Sports, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Intouch CRM Use Cases

Why is Intouch CRM the best choice for Helpdesk Management?

What solutions does Intouch CRM provide for Contact List Management?

35+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Intouch CRM solved their CRM needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Intouch CRM testimonial

Sian Thomas

Founder

Integrow Sales Solutions

I would not hesitate in recommending Matthew to assist with any business automation strategy. He is extremely knowledgeable about his subject and how their CRM solutions can enhance an organisation’s business development activity. Testimonial By Sian Thomas
Intouch CRM testimonial

Marco Boi Managing

Director

PlayInnovation

As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion. We recomm...end it to any business keen to grow and communicate professionally with their customers.

Testimonial By Marco Boi Managing
Intouch CRM testimonial

Adrian Cunnington

Director

Floor Blimey

Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington
CUSTOMERS TESTIMONIALS
Intouch CRM testimonial

Sian Thomas

Founder

Integrow Sales Solutions

I would not hesitate in recommending Matthew to assist with any business automation strategy. He is extremely knowledgeable about his subject and how their CRM solutions can enhance an organisation’s business development activity. Testimonial By Sian Thomas
Intouch CRM testimonial

Marco Boi Managing

Director

PlayInnovation

As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion. We recomm...end it to any business keen to grow and communicate professionally with their customers.

Testimonial By Marco Boi Managing
Intouch CRM testimonial

Adrian Cunnington

Director

Floor Blimey

Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington

Case Studies

COMPANY INDUSTRY CASE STUDIES
Intouch CRM case study
Telecommunications
Telecommunications
Case Study NFON

InTouch uses NFON to help with a review of Sales and Marketing plans

Read More
Intouch CRM case study
Consumer Goods
Consumer Goods
Case Study FAB footwear

Learn how Intouch CRM helps to bring customers back into the shop and compete with other shops in more prominent locations.

Read More
Intouch CRM case study
Information Services
Information Services
Case Study The Cabinet Office

Learn how the Cabinet Office help people go paperless with Intouch CRM

Read More

Video

Small Business Sales CRM and Email Marketing Automation

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Frequently Asked Questions(FAQ)

for Intouch CRM

What is Intouch CRM?

Intouch CRM is a sales and marketing system that brings business tools to give one-stop shops to manage and grow business, eliminating the need to use multiple systems at a high cost. The platform has integrated web-based CRM, email marketing, database and task management designed for small businesses. This helps to close more deals and grow business.

InTouchCRM enables to store contacts safely in the cloud, in other words, the team can access them from any place, at any time for optimum collaboration. Users can nurture prospects and communicate with customers on a regular basis with InTouchCRM's email marketing software. Lead nurturing process is facilitated by InTouchCRM's integrated webforms. InTouchCRM’s text message marketing enables to send personalised texts to prospects and customers, using any data from the available contact list. It creates automated marketing campaigns, custom surveys.

InTouchCRM’s integrated calendar allows the system to set important, automatic tasks & reminders. InTouch is the ideal platform for any small business to become more organised, save time and increase sales.

What is Intouch CRM used for?

Intouch CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Contact List Management and Lead Qualification .

What are the top features of Intouch CRM?

Feedback surveys, Recording and Capture form are some of the top features of Intouch CRM.

Who uses Intouch CRM?

Intouch CRM is used by Sports, Marketing And Advertising and Consumer Services among other industries.

What are Intouch CRM alternatives?

Floify, Monday Sales CRM, NetHunt CRM and OnePageCRM are popular alternatives for Intouch CRM.

Where is Intouch CRM located?

Intouch CRM is headquartered at Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR..
lightning

Peers used Intouch CRM for helpdesk management and contact list management

Intouch CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (14)
Custom Reports

4.47/5

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (14)
Custom Reports

4.47/5

Read Reviews (26)

Software Failure Risk Guidance

?

for Intouch CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Intouch CRM

Intouch Profile

Company Name

Intouch

Company Website

https://www.intouchcrm.com/

Year Founded

2005

HQ Location

Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR.

Employees

1-10

Social

Financials

PRIVATE