Intouch survey Overview
Intouch-survey harnesses customer feedback to create loyal ambassadors. Actionable insights are transformed into profit by Intouch Insight.
Use Cases
Customers recommend Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using Intouch survey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Intouch survey.
Intouch survey Use-Cases and Business Priorities: Customer Satisfaction Data
Intouch survey works with different mediums / channels such as Mobile. Phone Calls. Social Media etc.
Intouch survey's features include Embedded Survey Forms, Dashboard, and Personalization. and Intouch survey support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Intouch survey analytics capabilities include Analytics, and Custom Reports.
Reviews
"Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training." - Andrew B
Intouch survey, Cvent online survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Intouch survey
Top Industries
- Retail
- Food & Beverages
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Large Enterprise
Intouch survey is popular in Retail, Food & Beverages, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Intouch survey Use Cases
How does Intouch survey address your Collecting Feedback Challenges?
How does Intouch survey address your Helpdesk Management Challenges?
Why is Intouch survey the best choice for Engaging Conversational Surveys?
How does Intouch survey address your Event Management Challenges?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Intouch survey solved their Customer Feedback Management needs. Cuspera uses 467 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. Testimonial By Andrew B |
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Combating underage use is a key priority at Juul Labs as we work to create a more responsible marketplace for vapor products. Intouch Insight has been a valued partner in these efforts, helping us implement a variety of underage use prevention programs, including bolstering our age-verification cap...abilities and expanding our mystery shop program at retail. We look forward to building on this collaboration as Juul Labs strives to reset the vapor category in the U.S. and earn trust among key stakeholders. |
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The Intouch platform helps us take measurable actions that allow us to better achieve business goals. Testimonial By Parker's Kitchen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Andrew B Process Integration Manager Parkland Fuel Corporation |
Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. Testimonial By Andrew B |
|
Ross B Director of Retailer Compliance, Underage Use Prevention JUUL Labs |
Combating underage use is a key priority at Juul Labs as we work to create a more responsible marketplace for vapor products. Intouch Insight has been a valued partner in these efforts, helping us implement a variety of underage use prevention programs, including bolstering our age-verification cap...abilities and expanding our mystery shop program at retail. We look forward to building on this collaboration as Juul Labs strives to reset the vapor category in the U.S. and earn trust among key stakeholders. |
|
Parker's Kitchen |
The Intouch platform helps us take measurable actions that allow us to better achieve business goals. Testimonial By Parker's Kitchen |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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Case Study Leading beer retailerRead More |
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Case Study Concept HotelsRead More |
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Case Study Leading beer retailerRead More |
Video
Intouch CX Intelligence Platform
Peers used Intouch survey for Collecting feedback and helpdesk management
Intouch survey Competitors
Intouch survey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (39) |
Software Failure Risk Guidance
?for Intouch survey
Overall Risk Meter
Top Failure Risks for Intouch survey
Intouch Insight Feeds
INTOUCH INSIGHT ANNOUNCES 2024 FINANCIAL RESULTS
Intouch Insight Ltd announced its 2024 financial results, reporting an 11% revenue increase to $28.2 million and a 46% rise in EBITDA. The company achieved record profits, with 82% of revenues from the U.S., and net income of $1.4 million compared to a loss in 2023.
INTOUCH INSIGHT ANNOUNCES Q3 2024 FINANCIAL RESULTS - Yahoo Finance
Intouch Insight released its financial results for the third quarter of 2024, detailing their financial performance and key metrics.
Intouch Insight Profile
Company Name
Intouch Insight
Company Website
https://www.intouchinsight.com/HQ Location
Ottawa, ON
Employees
251-500
Social
Financials
IPO
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