Jenny platform Overview

Jenny-platform offers a customer service chatbot for professionals. It aims to reduce response and resolution times while enhancing customer experiences.

Use Cases

Customers recommend Customer Feedback Management, Generation Of New Leads, Business Development, as the business use cases that they have been most satisfied with while using Jenny platform.

Other use cases:

  • Lifetime Value Management
  • Rating And Review Management
  • Engagement Management
  • Customer Case Management
  • Conversion Management
  • Subscription Management
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Jenny platform.

Other priorities:

  • Acquire Customers
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Jenny platform Use-Cases and Business Priorities: Customer Satisfaction Data

Jenny platform's features include Ticketing. and Jenny platform support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Jenny platform analytics capabilities include Analytics, and Custom Reports.

Comprehensive Insights on Jenny platform Use Cases

Why is Jenny platform the best choice for Customer Feedback Management?

What makes Jenny platform ideal for Generation Of New Leads?

What makes Jenny platform ideal for Business Development?

9+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Jenny platform solved their business needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Jenny platform case study

Finnkino
Entertainment
Entertainment
CASE STUDY Finnkino

Finnkino reduced queue length by 65% using JennyBot, improving customer service and allowing agents to handle complex queries.

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Jenny platform case study

Göteborg Energi
Utilities
Utilities
CASE STUDY Göteborg Energi

Göteborg Energi automated 60% of online support within a month using GetJenny's chatbot, improving customer service for complex issues.

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Jenny platform case study

Finnkino
NA
CASE STUDY Finnkino

Finnkino's queue length drops 65% when they use JennyBot with their live chat, keeping customers informed and giving agents time to focus on more complex questions.

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lightning

Peers used Jenny platform for customer feedback management and generation of new leads

Jenny platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (9)
Analytics

3.79/5 ★

Read Reviews (12)
Custom Reports

3.72/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (9)
Analytics

3.79/5 ★

Read Reviews (12)
Custom Reports

3.72/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Jenny platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jenny platform

GetJenny Profile

Company Name

GetJenny

Company Website

https://www.getjenny.com/

HQ Location

Urho Kekkosen katu 4-6, Helsinki, Uusimaa 00100, FI

Social

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