Juphy Overview

Juphy addresses the challenge of fragmented customer communication by offering a unified inbox for Shopify and social media interactions. This platform automates up to 95% of support tickets, transforming routine inquiries into sales opportunities. Businesses can manage all customer interactions efficiently, enhancing satisfaction and response times. Juphy's solution is particularly beneficial for Shopify stores seeking to streamline their communication processes and improve customer experience. By centralizing conversations, it reduces the need for multiple tools, allowing teams to focus on critical interactions that drive sales.

Use Cases

Customers recommend Engagement Management, Collaboration, Social Media Management, as the business use cases that they have been most satisfied with while using Juphy.

Other use cases:

  • Rating And Review Management
  • Helpdesk Management
  • Measuring Customer Satisfaction
  • Customer Case Management
  • Product Marketing
  • Products & Pricelist Management
  • Sales Call Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Juphy.

Other priorities:

See all business priorities See less business priorities

Juphy Use-Cases and Business Priorities: Customer Satisfaction Data

Juphy works with different mediums / channels such as Social Media. Twitter. Instagram etc.

Juphy's features include Ticketing. and Juphy support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Juphy analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Allows businesses to engage customers across Facebook, Instagram, Twitter, and YouTube...." Peer review from Juphy

Juphy, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Juphy offers a 24/7 AI Sales Assistant for Shopify stores. Products are recommended, questions answered, and a tailored shopping experience delivered on your website.

Popular Business Setting

for Juphy

Top Industries

  • Internet

Popular in

  • Small Business

Juphy is popular in Internet, and is widely used by Small Business,

Juphy Customer wins, Customer success stories, Case studies

How does Juphy address your Engagement Management Challenges?

What Are the key features of Juphy for Collaboration?

 

The Juphy AI Edge: Hygge Bikes Winning Formula for Sales and Support

Hygge Bikes, an e-commerce bicycle retailer, leverages Juphys AI Agent for E-Commerce to enhance sales and customer support. Key features used include smart product recommendations, real-time support... automation, cross-sell optimization, and order tracking, integrated with their Shopify store.

Read on →

Misela - Apparel & Fashion

Juphy AI helped Misela, a premium handbag brand, handle complex customer support for made-to-order products. Misela used Juphy’s AI agent to automate real-time support, product recommendations, and m...ultilingual service on Shopify. In 7 months, Juphy AI resolved 2,057 support cases, saved 170+ hours of manual work, and drove ₺536,427.25 in AI-driven revenue. The solution increased average order value by 15% and delivered an 8X ROI. Misela improved customer experience and scaled personalized service efficiently.

Read on →

Heart Healthy Homes - Food & Beverages

Juphy AI helped Heart Healthy Homes improve customer engagement and sales on their Shopify store. Customers had trouble choosing the right heart health supplements, leading to low conversions. Juphy ...AI’s Smart Product Recommender gave personalized suggestions and real-time support. In 5 months, the AI handled 380 customer interactions and made 197 tailored recommendations, resulting in 7 direct sales in the first month. The AI also answered health questions 24/7, reduced support workload, and increased customer trust.

Read on →

Max Carbon - Automotive

Juphy AI helped Max Carbon improve their Shopify store. Max Carbon used Juphy’s AI Agent to answer customer questions about car accessories in real time. The AI gave product recommendations and suppo...rt 24/7, which increased sales and reduced buyer hesitation. Over 9 months, Max Carbon saw higher conversion rates and fewer returns. Customers trusted the store more because they got fast, accurate answers.

Read on →

DynoVox - Automotive

Juphy AI helped DynoVox, an online auto parts store, solve fitment and support challenges. DynoVox used Juphy’s Smart Product Recommender and AI-powered support to give instant answers about part com...patibility and order details. In 2 months, Juphy AI delivered 231 personalized recommendations and drove $1,512.82 in direct sales. The AI handled 360 customer conversations and saved over 31 hours of manual support time. DynoVox improved buyer confidence and increased conversions with 24/7 automated help.

Read on →

Kinkly - Consumer Goods

Juphy AI helped Kinkly deliver expert, private support for adult product shoppers. Kinkly used Juphy’s AI agent on Shopify to answer sensitive questions 24/7. In 30 days, Juphy handled 701 customer c...hats, made 461 tailored product recommendations, and drove 16 direct sales worth $1,009.68. The AI saved 52 hours of manual work and increased average order value by 15%. Kinkly’s customers got fast, respectful help, boosting trust and sales.

Read on →

Juphy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.18/5 ★

Read Reviews (4)
Custom Reports

3.47/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.18/5 ★

Read Reviews (4)
Custom Reports

3.47/5 ★

Read Reviews (6)

Software Failure Risk Guidance

?

for Juphy

Top Failure Risks for Juphy

Juphy Digital Inc. News

Partnership

Exciting Partnership Announcement: Juphy AI x Cross Sell & Upsell

Juphy AI has partnered with Cross Sell & Upsell to enhance Shopify merchants' sales and customer service. This collaboration integrates Juphy AI's customer support automation with Cross Sell & Upsell's sales optimization tools, enabling Shopify store owners to increase conversion rates and revenue while improving the overall shopping experience.

Read more →
Product

Juphys Weekly E-Commerce News Express 07-11 April 2025

Juphy's weekly e-commerce news highlights consumer resilience, Shopify's AI initiatives, and strategic collaborations. It mentions Juphy's visitor footprint tracking for smarter insights, indicating a product update or feature enhancement related to the company.

Read more →

Juphy Digital Inc. Profile

Company Name

Juphy Digital Inc.

Company Website

https://www.juphy.com/

HQ Location

1007 N Orange St, Wilmington, Delaware 19801, US

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

NA