Lightning Dialer Overview
Lightning-dialer in Sales Cloud by Salesforce enables smarter selling with AI CRM. Reps can connect with prospects across all channels.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using Lightning Dialer.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Lightning Dialer.
Lightning Dialer Use-Cases and Business Priorities: Customer Satisfaction Data
Lightning Dialer works with different mediums / channels such as Phone Calls. Social Media. Offline etc.
Lightning Dialer's features include Personalization, Recording, and Predictive Intelligence. and Lightning Dialer support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Lightning Dialer analytics capabilities include Analytics, and Custom Reports.
Reviews
"We really needed to stay connected to our customers, because they mean so much to us, and we want them to continue to feel connected to our small business and our mission." - Amy Wright
Lightning Dialer, UJET, Vocalcom, Plivo, InteliWISE Live Chat, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Lightning Dialer
Top Industries
- Consumer Goods
- Hospital & Health Care
- Sports
Popular in
- Small Business
- Mid Market
- Enterprise
Lightning Dialer is popular in Consumer Goods, Hospital & Health Care, and Sports and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Lightning Dialer Use Cases
What makes Lightning Dialer ideal for Engagement Management?
What Are the key features of Lightning Dialer for Helpdesk Management?
What makes Lightning Dialer ideal for Communication Management?
What benefits does Lightning Dialer offer for Call Recording?
How does Lightning Dialer address your Measuring Customer Satisfaction Challenges?
22+ more Business Use Cases
246 buyers and buying teams have used Cuspera to assess how well Lightning Dialer solved their Sales Engagement needs. Cuspera uses 416 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We really needed to stay connected to our customers, because they mean so much to us, and we want them to continue to feel connected to our small business and our mission. Testimonial By Amy Wright |
|
|
We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We re glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN |
|
We needed to bring new digital capabilities into our company. Salesforce has really helped us scale those capabilities across three crucial areas sales, marketing, and service. All are vital to how we are turning ourselves into a consumer-centric company. Testimonial By DeLu Jackson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amy Wright Founder and CEO Bitty & Beau's Coffee |
We really needed to stay connected to our customers, because they mean so much to us, and we want them to continue to feel connected to our small business and our mission. Testimonial By Amy Wright |
|
SAMPATH NARAYANAN CIO PALADINA HEALTH |
We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We re glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN |
|
DeLu Jackson Vice President Precision Marketing |
We needed to bring new digital capabilities into our company. Salesforce has really helped us scale those capabilities across three crucial areas sales, marketing, and service. All are vital to how we are turning ourselves into a consumer-centric company. Testimonial By DeLu Jackson |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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NA |
Case Study T-MobileRead More |
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NA |
Case Study American ExpressRead More |
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Case Study Brunello CucinelliRead More |
Peers used Lightning Dialer for engagement management and helpdesk management
Lightning Dialer Competitors
Lightning Dialer Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (36) |
Lightning Dialer Integrations
Lightning Dialer integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Lightning Dialer
Software Failure Risk Guidance
?for Lightning Dialer
Overall Risk Meter
Top Failure Risks for Lightning Dialer
Salesforce, Inc. News
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Salesforce, Inc. Feeds
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Salesforce's cloud growth is projected at 10% for Q3, alongside Workday at 18% and Snowflake at 31%.
Salesforce Announces Timing of its Third Quarter Fiscal 2025 Results Conference Call
Salesforce will announce its third-quarter fiscal 2025 results during a conference call.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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