listening247® Overview

Listening247 is a leading tool for unstructured data analytics, including text, audio, and images. It offers social listening, social analytics, and social intelligence using artificial intelligence for insights.

Use Cases

Customers recommend Social Media Management, Competitive Intelligence, Campaign Management, as the business use cases that they have been most satisfied with while using listening247®.

Other use cases:

  • Reputation Management
  • Sending & Publishing Communications
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Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using listening247®.

Other priorities:

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listening247® Use-Cases and Business Priorities: Customer Satisfaction Data

listening247® works with different mediums / channels such as Social Media. and Website.

listening247®'s features include Feedback Surveys. and listening247® support capabilities include AI Powered, 24/7 Support, Email Support, etc. also listening247® analytics capabilities include Analytics, and Custom Reports.

Reviews

"...A tool designed for organisations to assess and manage their online reputation, evaluate marketing campaigns, and benchmark themselves against the competition, listening247 produces accurate Social data that can be integrated with traditional Sales and Survey data, for otherwise unobtainable insights...." Peer review from DigitalMR

listening247®, belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

listening247® Customer wins, Customer success stories, Case studies

How can listening247® enhance your Social Media Management process?

A leading luxury watch manufacturer - Consumer Goods

listening247 helped a leading luxury watch manufacturer find 513,000 potential customer leads. The brand used social listening to analyze over 41,794 posts, refining them to 4,423 relevant commercial... interactions. This gave the company new insights into market trends and consumer views. The brand improved its image as elegant and good value. Direct engagement with leads boosted conversion chances and customer relationships.

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telecom client - Telecommunications

listening247 analyzed over 620,000 social media posts for a telecom client. They combined social listening analytics with consumer surveys to improve customer insights. Advanced data curation and tax...onomy helped filter noise and align NPS and NSS scores. The telecom client gained a holistic view of brand health and real-time consumer sentiment. This led to better customer engagement and stronger market position.

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A leading luxury watch manufacturer - Consumer Goods

listening247 helped a leading luxury watch manufacturer find 513,000 potential customer leads and key influencers. The brand faced limited social media data and needed better market insights. listeni...ng247 analysed over 41,794 posts, refining them to 4,423 relevant commercial interactions. The insights improved brand perception as 'elegant' and 'good value for money.' The brand used these findings to boost engagement and connect with new buyers.

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telecom client - Telecommunications

listening247 helped a telecom client combine social listening with survey data. The client faced challenges with over 620,000 social media posts and aligning NPS and NSS scores. listening247 used adv...anced analytics and data curation to filter noise and categorize data. They overlaid NPS and NSS with market events for deeper insights. The client gained better customer insights, improved decision-making, and more responsive operations.

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listening247 - Information Technology And Services

listening247 used its proprietary social listening and analytics solution to analyze 704,413 online posts about UK election parties across platforms like X, Facebook, YouTube, Instagram, and TikTok. ...The tool uncovered trends in voter sentiment that differed from traditional polls, such as Reform UK leading in positive sentiment and engagement. The analysis highlighted key issues like taxation, Brexit, and immigration, and showed how social media can reveal hidden voter preferences. listening247's AI-driven approach provided actionable insights for political strategy and demonstrated the power of digital analytics in predicting election outcomes.

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A leading luxury watch manufacturer - Consumer Goods

listening247 technology helped a leading luxury watch manufacturer understand market trends and consumer views. The company had trouble getting insights from a small number of social media posts. lis...tening247 analyzed over 41,794 posts and found 4,423 relevant commercial interactions. The insights improved the brand's image and helped the company talk to more potential buyers. The brand also found about 513,000 possible customer leads and key influencers.

Read on →

listening247® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.06/5 ★

Read Reviews (1)
Analytics

4.52/5 ★

Read Reviews (19)
Custom Reports

4.44/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.06/5 ★

Read Reviews (1)
Analytics

4.52/5 ★

Read Reviews (19)
Custom Reports

4.44/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for listening247®

Top Failure Risks for listening247®

Digital-MR Ltd. Profile

Company Name

Digital-MR Ltd.

Company Website

//listening247.com

HQ Location

V304 Vox Studios, 1-45 Durham street, London, SE11 5JH, GB

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED