Loom Overview

Loom transforms communication with its free online screen recording tool, trusted by over 22 million users. It offers advanced video editing and secure video storage, making it ideal for businesses seeking efficient asynchronous communication. Users can quickly create and share high-quality video messages, enhancing collaboration across teams. Loom's platform supports a range of use cases, from tutorials to team updates, streamlining information sharing. Its intuitive interface and powerful features cater to both individual and enterprise needs, facilitating seamless content creation and distribution. This innovative approach to video messaging fosters improved engagement and productivity.

Use Cases

Customers recommend Collaboration, Onboarding, Content Management, as the business use cases that they have been most satisfied with while using Loom.

Other use cases:

  • Social Media Management
  • Engagement Management
  • Workflow Management
  • Communication Management
  • Proposal & Quote Management
  • Conference Call Management
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Loom.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Loom Use-Cases and Business Priorities: Customer Satisfaction Data

Loom works with different mediums / channels such as Video. and Social Media.

Loom's features include Recording, Personalization, Capture Screen, etc. and Loom support capabilities include Phone Support, Chat Support, Email Support, etc. also Loom analytics capabilities include Analytics, and Custom Reports.

Reviews

"Loom allows me to more personally connect with people without having to do 75 different one-on-one calls, which is just impossible at scale." - Katie Burke

Peer review evidence (same sources as the product rating summary)

"...The app lets you quickly record your screen and share the footage using an instantly generated link. ..." The 25+ Best Productivity Apps in 2019
"...Training and onboarding are by far the best uses of the tool for my team...." Peer review by Rachel Gauvin, Project Manager, Rising Tide Partners
"...While often used for internal training purposes, you can also use it to display thought leadership as part of your content marketing for your audience...." Small Business Guide to Video Marketing

Loom, Renderforest Video, InVideo, Cincopa, LiveWebinar, etc., all belong to a category of solutions that help Video Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Loom, a free screen recorder for Mac and PC, offers advanced video editing and storage. Trusted by over 21 million users, it enables easy sharing via Loom.com.

Popular Business Setting

for Loom

Top Industries

  • Computer Software
  • Internet
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Loom is popular in Computer Software, Internet, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Loom Customer wins, Customer success stories, Case studies

What benefits does Loom offer for Collaboration?

What makes Loom ideal for Onboarding?

What benefits does Loom offer for Content Management?

What Are the key features of Loom for Social Media Management?

What makes Loom ideal for Engagement Management?

13 buyers and buying teams have used Cuspera to assess how well Loom solved their Video Platform needs. Cuspera uses 2603 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

CUSTOMERS TESTIMONIALS
Loom testimonial

Katie Burke

Chief People Officer

Hubspot
Loom allows me to more personally connect with people without having to do 75 different one-on-one calls, which is just impossible at scale. Testimonial By Katie Burke
Loom testimonial

Ryan Hoover

Founder

ProductHunt
Communicating complex ideas is challenging for distributed teams in different time zones. Text takes too long and lacks fidelity. Video conferencing takes calendar coordination. Loom strikes the perfect balance and has become one of my favorite communication tools. Testimonial By Ryan Hoover
Loom testimonial

Tamisha Williams

Diversity, Equity, & Inclusion Practitioner
Responding to emails with a Loom video allows for more dynamic engagement in the response and less anxiety around writing a bunch of email responses on my end. Testimonial By Tamisha Williams
CUSTOMERS TESTIMONIALS
Loom testimonial

Katie Burke

Chief People Officer

Hubspot
Loom allows me to more personally connect with people without having to do 75 different one-on-one calls, which is just impossible at scale. Testimonial By Katie Burke
Loom testimonial

Ryan Hoover

Founder

ProductHunt
Communicating complex ideas is challenging for distributed teams in different time zones. Text takes too long and lacks fidelity. Video conferencing takes calendar coordination. Loom strikes the perfect balance and has become one of my favorite communication tools. Testimonial By Ryan Hoover
Loom testimonial

Tamisha Williams

Diversity, Equity, & Inclusion Practitioner
Responding to emails with a Loom video allows for more dynamic engagement in the response and less anxiety around writing a bunch of email responses on my end. Testimonial By Tamisha Williams
 

Brex - Financial Services - Medium

San Francisco, USA

Brex used Loom to replace 1,273 meetings in 90 days. The design team created review videos to gather feedback from stakeholders. This change saved time for designers, engineers, and project managers.... Loom helped eliminate bottlenecks and speed up project delivery. Designers now spend more time designing and less time in meetings. Videos in Loom's knowledge base were rewatched 1,844 times in 90 days.

Read more →
 

Tide Cleaners - Consumer Services - Medium

USA

Loom helped Tide Cleaners' design team cut 80% of in-person meetings. The team saved over 90 days of resource by switching to video messaging for design collaboration. Loom enabled asynchronous feedb...ack, reducing time-to-market for new digital products. Designers now spend more time on creative work and less on scheduling. Tide Cleaners saw faster project sign-offs and improved workflow efficiency.

Read more →
 

Postclick - Marketing And Advertising - Medium

San Francisco, USA

Loom helped Postclick cut meetings by 50% and boost outreach reply rates. 60% of employees adopted Loom in just one month. Sales teams used video to make prospecting more personal and reduce email ba...ck-and-forth. Customer support and success teams improved satisfaction and built stronger client relationships. Internal communication became more unified, lifting morale and team engagement.

Read more →
 

MetaLab - Design - Medium

Victoria, Canada

Loom helped MetaLab cut meetings and boost productivity by 20%. The design team saved eight hours a week by using video messaging instead of emails and calls. Loom made it easy to share feedback and ...project updates with remote teams and clients. Designers now deliver thousands of dollars of extra value on every design sprint. MetaLab improved collaboration and sped up the design process with Loom.

Read more →
 

LaunchDarkly - Information Technology And Services - Medium

Oakland, USA

Loom helped LaunchDarkly avoid 523 meetings in 90 days. Product managers use Loom to share quick, targeted video updates. This makes it easier to keep remote teams aligned and projects on track. Loom...’s simple sharing and feedback tools speed up decisions. Over 442 Loom videos were reused for knowledge sharing. Productivity and collaboration improved across business functions.

Read more →
 

Intercom - Internet - Medium

Dublin, Ireland

Loom helped Intercom boost their cold email reply rate by 19%. The sales team used Loom to create fast, personalized video messages for prospects. Each video took just two minutes to make and include...d custom graphics. Intercom earned $120k from outbound deals after using Loom. The tool also saved managers time on internal training by letting them record and share sessions easily.

Read more →

What is Loom? Video messaging for work

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Loom

What is Loom?

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

Loom allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. It allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, fast recording, screen sharing, link sharing, commenting, and more.

What is Loom used for?

Loom is a Video Platform Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Onboarding and Content Management .

What are the top features of Loom?

Recording, Personalization and Capture screen are some of the top features of Loom.

Who uses Loom?

Loom is used by Computer Software, Internet and Education among other industries.

What are Loom alternatives?

Renderforest Video, InVideo, Cincopa and LiveWebinar are popular alternatives for Loom.

Where is Loom located?

Loom is headquartered at 720 Market St, 6th Floor, San Francisco, California 94102, US.
lightning

Peers used Loom for collaboration and onboarding

Loom Competitors

Loom Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (23)
Custom Reports

4.58/5 ★

Read Reviews (145)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (23)
Custom Reports

4.58/5 ★

Read Reviews (145)

Software Failure Risk Guidance

?

for Loom

Overall Risk Meter

Low Medium High

Top Failure Risks for Loom

Loom, Inc. News

M&A

Atlassian buys Loom video messaging provider for $1.5bn

Atlassian has acquired video messaging platform Loom for $1.5 billion to enhance its collaboration tools, integrating Loom's capabilities with Jira and Confluence to support hybrid work environments.

Read more →
M&A

Loom co-founders Joe Thomas and Vinay Hiremath hail Atlassian buyout ...

Atlassian acquired Loom, a video messaging app, for $1.5 billion, marking its largest deal to date. Despite a valuation drop from $1.5 billion in 2021 to $975 million, Loom's co-founders, Joe Thomas and Vinay Hiremath, view the acquisition as a successful "triple A deal." They encourage entrepreneurs to consider buyouts during the current tech downturn.

Read more →
M&A

Loom co-founders Joe Thomas and Vinay Hiremath hail Atlassian buyout ...

Atlassian acquired Loom, a video messaging app, for $1.5 billion, marking its largest deal. Despite the lower valuation compared to 2021, Loom's co-founders, Joe Thomas and Vinay Hiremath, view the buyout positively. They encourage entrepreneurs to consider buyouts and down rounds amid the tech funding slowdown.

Read more →

Loom, Inc. Profile

Company Name

Loom, Inc.

Company Website

https://www.loom.com/

HQ Location

720 Market St, 6th Floor, San Francisco, California 94102, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C