Product and Vendor News

Product Business Settings

Malcolm! is popular in Information Technology And Services, Marketing And Advertising, and Insurance industries and is widely used by Small Business, Mid Market.

Integrations

Project Management
Marketing Automation
Help Desk
Calendar

Malcolm! Product Overview

Malcolm! empowers businesses with a no-code customer self-service system that enhances customer interactions. It offers a robust suite of tools, including FAQs, a knowledge base, digital forms, payment processing, and portal capabilities. This platform seamlessly integrates with existing applications, allowing for streamlined operations. By leveraging Malcolm!, companies can reduce customer service workload, improve response times, and enhance user satisfaction. A surprising detail is its ability to transform customer service in just six steps, making it a practical choice for businesses seeking efficient demand generation solutions.

How satisfied the customers are with Malcolm! use-cases

Reviews

"...Configure and control all your user interactions..." Peer review from Acknowledgement

Malcolm! Customer Insights, Testimonials and Case Studies

Introducing Malcolm!

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Peers used Malcolm! for workflow management and engagement management

Malcolm! Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.06/5

Read Reviews (26)
Analytics

3.47/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.06/5

Read Reviews (26)
Analytics

3.47/5

Read Reviews (6)

Software Failure Risk Guidance

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for Malcolm!

Top Failure Risks for Malcolm!

Malcolm! Inc. News

Product
 

New Zoho Desk & Zoho CRM integration

Malcolm! has introduced a new integration with Zoho Desk and Zoho CRM, enabling seamless data transfer from Malcolm! Workflows to create tickets or cases. This integration enhances customer journey automation, eliminates data re-entry, and supports real-time operations. Users can manage integrations via the "Integrations" tab in Workflow settings.

Malcolm! Inc. Profile

Company Name

Malcolm! Inc.

Company Website

https://malcolm.app/

HQ Location

Coppergate House, 10 Whites Row, London, London E1 7NF, GB

Employees

11-50

Social

Financials

PRIVATE