Customer stories

Product Business Settings

ManageEngine Analytics Plus is popular in Information Technology And Services, Real Estate, and Banking industries and is widely used by Enterprise, Small Business, and Mid Market.

ManageEngine Analytics Plus Product Overview

ManageEngine Analytics Plus is a self-service IT analytics solution offering rich visualizations and dashboards. It enhances IT data analysis with intuitive tools.

How satisfied the customers are with ManageEngine Analytics Plus use-cases

Reviews

"...requests - Improve Technicians expertise - Address reopened requests - Improve customer satisfaction - Increase SLA compliance - Identify factors influence SLA - Analyze Technician load - Ticket inflow volume - SLA deviation per technician - Improve service delivery..." Peer review by Walid N., IT Service Manager, Information Technology and Services

ManageEngine Analytics Plus Customer Insights, Testimonials and Case Studies

 

Atlanta Hawks Select ManageEngine as Strategic Technology Partner to Enhance and Automate IT Operations and Elevate the Fan Experience - Business Wire

The Atlanta Hawks have chosen ManageEngine as their strategic technology partner to enhance IT operations and improve the fan experience. This partnership will focus on automating IT processes to sup...port the team's operational efficiency and fan engagement.

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TripSpark Technologies - Transportation/Trucking/Railroad

ManageEngine helped TripSpark Technologies cut password reset tickets from 20 per day to zero. The company used ADManager Plus, ADSelfService Plus, Endpoint Central, and Vulnerability Manager Plus. E...mployees now reset passwords and manage accounts without IT help. Endpoint Central automated patching and app installs from one console. Vulnerability Manager Plus improved threat remediation. TripSpark's IT team gained full control over endpoints and security.

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Strathallan School - Education

Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and students. The school needed a way to update patches and software quickly without disrupting users. Endpoint Ce...ntral allowed the IT team to update and manage systems from a central location. The solution improved security, enabled remote shutdown, and saved on energy and costs. The IT team is happy with the results and recommends the system.

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Sureserve Group - Utilities

ManageEngine helped Sureserve Group meet legal compliance and move quickly to remote work. The company faced challenges with legal standards and outdated IT tools. ManageEngine ServiceDesk Plus and E...ndpoint Central made IT management easier and improved security. Sureserve Group now manages assets better and fixes vulnerabilities faster. The company values ManageEngine’s support and partnership.

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Bergen New Bridge Medical Center - Hospital & Health Care

ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.

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Novobanco

RecoveryManager Plus helped Novobanco restore Active Directory quickly. The bank faced challenges with Active Directory recovery. Using RecoveryManager Plus, they solved these problems efficiently. T...he solution made the process simple and fast. Novobanco restored their system with less effort. This improved their IT operations.

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lightning

Peers used ManageEngine Analytics Plus for helpdesk management and sending & publishing communications

ManageEngine Analytics Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5

Read Reviews (1)
Analytics

4.71/5

Read Reviews (23)
Custom Reports

4.27/5

Read Reviews (60)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5

Read Reviews (1)
Analytics

4.71/5

Read Reviews (23)
Custom Reports

4.27/5

Read Reviews (60)

Software Failure Risk Guidance

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for ManageEngine Analytics Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for ManageEngine Analytics Plus

ManageEngine News

Product
 

iTWire - ManageEngine Unveils its Biggest Generative AI Release Yet for ServiceDesk Plus , Aimed at Enhancing Productivity for IT Teams

ManageEngine has released a major generative AI update for its ServiceDesk Plus platform, introducing features like the GenAI-powered Ask Zia virtual agent, Workflow Assist, and Script Generator. These enhancements aim to improve IT team productivity by supporting multi-turn conversations and workflow generation. The update allows customers to choose AI providers like ChatGPT and Azure OpenAI, optimizing costs and integration.

Product
 

ManageEngine Overhauls Log360 to Cut SOC Alert Noise

ManageEngine Overhauls Log360 to Cut SOC Alert Noise

Product
 

ManageEngine strengthens its unified security platform with reengineered detection

ManageEngine has enhanced its Log360 SIEM solution with reengineered threat detection capabilities. The update introduces over 1,500 prebuilt detection rules aligned with the MITRE ATT&CK framework, reducing false positives and improving SOC efficiency. The new features include a centralized detection console and multi-tier architecture, validated by ECSO 911's significant reduction in false alerts.

Company
 

ManageEngine ITCON 2025 showcases automations role in Nigerias digital transformation

ManageEngine hosted ITCON 2025 in Nigeria, emphasizing automation's role in digital transformation. The event, in partnership with Tranter IT, featured discussions on IT strategy, automation, and AI-powered operations. It highlighted ManageEngine's influence in Africa and Tranter IT's local leadership in IT implementation and governance.

ManageEngine Profile

Company Name

ManageEngine

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, US

Employees

1001-5000

Social

Financials

PRIVATE