Microsoft Project Service Automation Overview

Microsoft Project Service Automation is now part of Dynamics 365 Project Operations. Teams can connect within a single application.

Use Cases

Customers recommend Helpdesk Management, Engaging And Following Up, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Microsoft Project Service Automation.

Other use cases:

  • Proposal & Quote Management
  • Products & Pricelist Management
  • Tracking & Monitoring Communications
  • Trust Management
  • Collaboration
  • Forecasting
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Microsoft Project Service Automation.

Microsoft Project Service Automation Use-Cases and Business Priorities: Customer Satisfaction Data

Microsoft Project Service Automation works with different mediums / channels such as User Generated Content. and Blogs.

Reviews

"...Also, PSA ensures flexibility in the process of pricing one product or service for different valuations...." Peer review by john n, Construction Manager, Construction

Microsoft Project Service Automation, belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Microsoft Project Service Automation

Top Industries

  • Research
  • Publishing
  • Construction

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Microsoft Project Service Automation is popular in Research, Publishing, and Construction and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Microsoft Project Service Automation Use Cases

How does Microsoft Project Service Automation facilitate Engaging And Following Up?

Microsoft Project Service Automation Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (4)
Analytics

3.62/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (4)
Analytics

3.62/5

Read Reviews (4)

Microsoft Project Service Automation Integrations

Microsoft Project Service Automation integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

Few API Integrations for Microsoft Project Service Automation

Software Failure Risk Guidance

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for Microsoft Project Service Automation

Top Failure Risks for Microsoft Project Service Automation

Microsoft Corporation News

Awards

Microsoft recognized for second consecutive year as a Leader in the 2025 Gartner Magic ...

Microsoft has been named a Leader for the second consecutive year in the 2025 Gartner Magic Quadrant for Data Science and Machine Learning Platforms. This recognition highlights the strength of Microsoft Azure's AI and machine learning capabilities, including Azure Machine Learning and related cloud-based analytics solutions.

Executive

LinkedIn CEO Ryan Roslansky To Lead Microsoft's Productivity Initiatives

Microsoft appointed LinkedIn CEO Ryan Roslansky to lead its new Productivity and Business Processes group, overseeing Microsoft 365, Teams, Copilot, and core productivity apps. Roslansky will retain his LinkedIn role while driving integration of AI tools and productivity software, aligning workplace solutions with LinkedIns platform.

Product

Microsoft commits to Google's interoperability protocol for AI agents - CIO Dive

Microsoft has joined Google's Agent2Agent (A2A) interoperability standards, collaborating with over 50 technology leaders to advance open AI agent protocols. Microsoft will soon launch a public preview of Agent2Agent in Foundry and Copilot Studio, enabling enterprise users to build multi-agent workflows across Azure AI and partner tools.

Financial

What Microsoft's Q3 Showed About Tariffs, Cloud, AI, Partners: Analysis - CRN

Microsoft reported Q3 2025 revenue of $70 billion, a 15% year-over-year increase, surpassing expectations. The company highlighted sustained demand for AI and cloud products, ongoing partner program improvements, and acknowledged macroeconomic uncertainty, particularly regarding tariffs and future outlook.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO