Mixmax: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Mixmax
Brand: Mixmax
Rating: 4.64 (5170 reviews)

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(5170)

Customer stories

Mixmax helped Hostfully, a vacation rental property management software company, boost their sales pipeline by 576% year over year. Hostfully used Mixmax to automate sales emails, streamline tasks, and integrate with Salesforce. The team sent up to 800 emails per rep per day and saw open rates as high as 70%. Mixmax's features like sequences, email enhancements, and smart send times increased engagement and productivity. Hostfully's sales, onboarding, and customer success teams adopted Mixmax quickly due to its ease of use.
Mixmax helped Atrium save 348 hours per year by automating manual tasks. The customer success team used Mixmax for one-click meeting scheduling, email templates, and workflow rules. They saw a 259% increase in meetings booked and a 74% email open rate. Templates and sequences made it easier to engage customers and train new reps. Atrium built stronger relationships by spending less time on repetitive work.
Mixmax helped Selffee automate sales follow-up and boost engagement. Selffee used Mixmax templates and sequences to manage thousands of inbound leads. Email tracking and one-click meeting features made quoting and scheduling easier. Selffee's close rate jumped from 10% to 33% in one year. 90% of webform leads now reply to emails. Mixmax made the sales process more fun and efficient for the team.
Mixmax helped Rainforest QA improve email engagement. Rainforest QA used Mixmax to combine email, scheduling, and tracking in one tool. The team used features like email templates, real-time notifications, and one-click scheduling. They achieved a 97% email open rate and a 50% reply rate. Mixmax made it easier to follow up and book meetings. The team saved time and increased productivity.
Mixmax helped Bennie double their cold email reply rates to 2%, twice the industry average for HR emails. Bennie used Mixmax for email templates, sequences, Gmail and Salesforce integration, and AI-powered send times. The platform unified tools for AEs, SDRs, and consultants, boosting team collaboration and productivity. Each SDR now sets up about 15 meetings per month. Implementation took less than a week with only one training session needed.
Mixmax helped Veraset cut tech costs by 45% and exceed their revenue goal by 119%. Veraset switched from Outreach to Mixmax to fix data syncing issues with Salesforce and reduce high license fees. Mixmax's Salesforce integration, Gmail accessibility, and multichannel sequences improved team productivity and unified communication. The platform's in-email calendaring, polls, and analytics made sales and customer success more efficient. Veraset now tracks metrics easily and saves time with streamlined workflows.

Product Business Settings

Mixmax is popular in Computer Software, Information Technology And Services, and Hospitality industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Other Demand Generation

Video Platform

Lead Generation

Marketing Data Intelligence

Mixmax Product Overview

Mixmax integrates directly into Gmail or Outlook, addressing the challenge of fragmented sales processes by centralizing communications within the email platform. This tool enhances sales engagement by allowing users to build pipelines, nurture relationships, and expedite deal closures without switching applications. It offers features like meeting scheduling to eliminate back-and-forth emails and provides real-time signals for sales insights. Mixmax is particularly beneficial for account executives, customer success teams, and sales development professionals looking to maintain personal connections while operating at scale. With over 60,000 users and a high satisfaction rating, it is a trusted choice for optimizing sales operations within existing tech stacks.

How satisfied the customers are with Mixmax use-cases

Reviews

"Mixmax was responsible for making sure we hit our revenue goals, especially with our cold outreach. I know Mixmax is automatically a growth lever for our businesses." - Kevin Blazaitis

"My team saves 90 hours per week on average, thanks to the automation we've built in Mixmax. There's no other tool that has this level of integration with Salesforce." - Edwin Lau

Mixmax Customer Insights, Testimonials and Case Studies

What solutions does Mixmax provide for Engagement Management?

MixMax Engagement Management capabilities include tracking email opens, clicks, and downloads to personalize follow-ups and automate sequences. The platform enables users to schedule follow-up emails, set reminders, and create templates for efficient communication. MixMax's limitations include challenges in differentiating between reminders and follow-ups.

"...I love the ability to insert a template and ensure follow-ups, so I'm not re-writing the same email over and over or letting things fall through the cracks...." Peer review by Anna G, Senior Customer Success Manager, Computer Software

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What solutions does Mixmax provide for Communication Management?

Mixmax offers email tracking, scheduling, templates, and reminders to enhance communication management. It provides seamless integration with various CRM systems. The platform's functionality is limited by its cost and the pop-up window that appears when highlighting emails on web pages.

"...The pricing is great if you decide to upgrade once your free email tracking runs out...." Peer review by Clarissa F., Marketing and Advertising

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How can Mixmax optimize your Meeting Management Workflow?

Mixmax Meeting Management streamlines meeting scheduling by eliminating unnecessary email exchanges and offering calendar integration. It enables users to quickly display availability and schedule meetings directly. However, the meeting scheduler currently lacks flexibility in offering meeting intervals, requiring users to leverage alternative tools for certain meeting types.

"...You can schedule meetings easily and without the frustration and delay of back and forth emailing...." Peer review by User

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Why is Mixmax the best choice for Workflow Management?

Mixmax streamlines and automates email-based workflows, enhancing sales productivity. The application integrates with various platforms, simplifying the creation of sequences and rules. The platform's automation capabilities are limited, and some users desire more extensive workflow customization options.

"...Mixmax helped me address a handful of issues in my personal workflow that I didn't even know were problems...." Case Study HelpScout

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What makes Mixmax ideal for Lead Engagement?

What is Mixmax?

Mixmax is email monitoring and scheduling tool that extends Gmail’s functionality and delivers enhanced productivity for customer-facing teams.

It is best suited for sales & operations teams, entrepreneurs, recruiting and management to increase productivity by automating the email engagement process and track email insights.

It features scheduling and tracking emails, insights on email engagement, notifications, link previews, embedded polls & surveys, dialer, templates, curated sequences, robust workflow rules and endless integration. The feature Beast mode provides one-click dialer without having to leave Gmail, bi-directional sync and streamlining task creation and completion.

What is Mixmax used for?

Mixmax is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Meeting Management .

What are the top features of Mixmax?

Templates, Personalization and Alerts: popups & Notifications are some of the top features of Mixmax.

Who uses Mixmax?

Mixmax is used by Computer Software, Information Technology And Services and Hospitality among other industries.

What are Mixmax alternatives?

GMass, Ebsta Revenue Intelligence, Autoklose and Mailshake are popular alternatives for Mixmax.

Where is Mixmax located?

Mixmax is headquartered at 512 2nd St Floor 1 San Francisco, CA 94107.

39 buyers and buying teams have used Cuspera to assess how well Mixmax solved their Sales Engagement needs. Cuspera uses 5170 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

CUSTOMERS	TESTIMONIALS
Kevin Blazaitis VP of Client Development IZEA	Mixmax was responsible for making sure we hit our revenue goals, especially with our cold outreach. I know Mixmax is automatically a growth lever for our businesses. Testimonial By Kevin Blazaitis
Edwin Lau Revenue Operations Manager Hiretual	My team saves 90 hours per week on average, thanks to the automation we've built in Mixmax. There's no other tool that has this level of integration with Salesforce. Testimonial By Edwin Lau
Mike CEO Clum	Using Mixmax has doubled the size of my company two years in a row. I literally feel like I have 2 or 3 extra sales people on my team. Follow up automation supports operational excellence. Mixmax provides more capacity without hiring additional employees. Mixmax has significantly contributed to 100...% year over year growth for two years. Testimonial By Mike

CUSTOMERS	TESTIMONIALS
Kevin Blazaitis VP of Client Development IZEA	Mixmax was responsible for making sure we hit our revenue goals, especially with our cold outreach. I know Mixmax is automatically a growth lever for our businesses. Testimonial By Kevin Blazaitis
Edwin Lau Revenue Operations Manager Hiretual	My team saves 90 hours per week on average, thanks to the automation we've built in Mixmax. There's no other tool that has this level of integration with Salesforce. Testimonial By Edwin Lau
Mike CEO Clum	Using Mixmax has doubled the size of my company two years in a row. I literally feel like I have 2 or 3 extra sales people on my team. Follow up automation supports operational excellence. Mixmax provides more capacity without hiring additional employees. Mixmax has significantly contributed to 100...% year over year growth for two years. Testimonial By Mike