MoEngage Overview

MoEngage is a customer engagement platform that analyzes user behavior, creates smart segments, and launches omnichannel campaigns. It enhances customer relationships through powerful segmentation, AI optimization, and personalized touchpoints.

Use Cases

Customers recommend Customer Engagement, Campaign Management, Customer Onboarding, as the business use cases that they have been most satisfied with while using MoEngage.

Other use cases:

  • Segmentation And Targeting
  • Social Media Analytics
  • Communication Management
  • Product Marketing
  • Digital Marketing
  • Personalized Marketing
  • Lead Analytics
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using MoEngage.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Improve Consistency
  • Scale Best Practices
  • Build Brand Awareness
  • Establish Thought Leadership
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Improve Internal Communications
  • Improve Digital And Social Presence
See all business priorities See less business priorities

MoEngage Use-Cases and Business Priorities: Customer Satisfaction Data

MoEngage works with different mediums / channels such as E-Mail.

MoEngage's features include Personalization, Push Notification, , etc. and MoEngage support capabilities include Chat Support, Phone Support, AI Powered, etc. also MoEngage analytics capabilities include Analytics, and Custom Reports.

Reviews

"MoEngage’s Email Consulting team is direct in their approach and offer useful inputs. MoEngage’s strong capability to boost email delivery helped us boost our email inbox placement by 90%." - Ankur Gulati

MoEngage, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MoEngage

Top Industries

  • Internet
  • Retail
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

MoEngage is popular in Internet, Retail, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on MoEngage Use Cases

What makes MoEngage ideal for Customer Engagement?

How can MoEngage enhance your Campaign Management process?

How efficiently Does MoEngage manage your Customer Onboarding?

How does MoEngage facilitate Segmentation And Targeting?

How does MoEngage facilitate Social Media Analytics?

58+ more Business Use Cases

89 buyers and buying teams have used Cuspera to assess how well MoEngage solved their Mobile Marketing needs. Cuspera uses 5459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
MoEngage testimonial

Ankur Gulati

Retention Marketing Head

FabHotels

MoEngage’s Email Consulting team is direct in their approach and offer useful inputs. MoEngage’s strong capability to boost email delivery helped us boost our email inbox placement by 90%. Testimonial By Ankur Gulati
MoEngage testimonial

Shashank Shekhar

Head of Digital Marketing

Vedantu

Flexibility in segmentation and advanced analytics features of the MoEngage platform has helped us to understand the customer behavior in a much better way. Based on the past behavior of customers we are able to retain them on our platform. Testimonial By Shashank Shekhar
MoEngage testimonial

Radhika Singh

Retention Marketing

SIVVI

MoEngage Dynamic Emails helped us create personalized re-targeting emails, within minutes targeting towards cart and browse abandoners. These emails typically help us recover up to 10% of abandoning users. Testimonial By Radhika Singh
CUSTOMERS TESTIMONIALS
MoEngage testimonial

Ankur Gulati

Retention Marketing Head

FabHotels

MoEngage’s Email Consulting team is direct in their approach and offer useful inputs. MoEngage’s strong capability to boost email delivery helped us boost our email inbox placement by 90%. Testimonial By Ankur Gulati
MoEngage testimonial

Shashank Shekhar

Head of Digital Marketing

Vedantu

Flexibility in segmentation and advanced analytics features of the MoEngage platform has helped us to understand the customer behavior in a much better way. Based on the past behavior of customers we are able to retain them on our platform. Testimonial By Shashank Shekhar
MoEngage testimonial

Radhika Singh

Retention Marketing

SIVVI

MoEngage Dynamic Emails helped us create personalized re-targeting emails, within minutes targeting towards cart and browse abandoners. These emails typically help us recover up to 10% of abandoning users. Testimonial By Radhika Singh

Case Studies

Media Production

CASE STUDY SoundCloud

Customer engagement improved significantly with MoEngage's personalized experiences and real-time alerts.

Retail

CASE STUDY Poshmark

Poshmark increased conversions by 30% using MoEngage's customer login product, enhancing personalization and cross-channel marketing.

Retail

CASE STUDY Speedi

Speedi achieved a 6X increase in retention rate by using segmentation and personalization strategies.

Telecommunications

CASE STUDY Magenta Telekom

Magenta Telekom experienced a 1.5x increase in app adoption, enhancing customer engagement with personalized experiences and real-time alerts.

CASE STUDY S'More

S'More achieved a 65% increase in app engagement time by providing personalized customer experiences using MoEngage's platform features.

Telecommunications

CASE STUDY Airtel Xstream

Airtel Xstream achieved a 30% conversion rate using WhatsApp for customer engagement, showcasing effective cross-channel marketing and personalized experiences.

Video

MoEngage Inform Product Tutorial: Unified Transactional Messaging Solution

Video Thumbnail

Frequently Asked Questions(FAQ)

for MoEngage

What is MoEngage?

MoEngage is a customer engagement platform that creates smart segments, omnichannel campaigns and improves conversions. It helps to increase customer lifetime value and enhance customer relationships.

MoEngage helps to analyze user behavior, engage across channels, and personalize every touchpoint. It helps to analyze customer behavior through trends, funnels, and cohorts. It can map user journeys, identify drop-off points and understand what causes churn.

Some of its features include capabilities to guide customer engagement strategy, powerful segmentation engine with in-depth analytics, creating marketing flow to drive ROI, AI-powered optimization for maximum conversion, push notification to send targeted, relevant messages based on specific customer behavior, and many more.

What is MoEngage used for?

MoEngage is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Engagement, Campaign Management and Customer Onboarding .

What are the top features of MoEngage?

Personalization, Push Notification and null are some of the top features of MoEngage.

Who uses MoEngage?

MoEngage is used by Internet, Retail and Education among other industries.

What are MoEngage alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for MoEngage.

Where is MoEngage located?

MoEngage is headquartered at 315 Montgomery St, San Francisco, California 94104, US.
lightning

Peers used MoEngage for customer engagement and campaign management

MoEngage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.83/5

Read Reviews (138)
Analytics

4.80/5

Read Reviews (650)
Custom Reports

4.50/5

Read Reviews (679)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.83/5

Read Reviews (138)
Analytics

4.80/5

Read Reviews (650)
Custom Reports

4.50/5

Read Reviews (679)

Software Failure Risk Guidance

?

for MoEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for MoEngage

MoEngage, Inc. Pricing

Pricing(productCode=CFProdCode-1586, pricingDescription=MoEngage comes with 3 flexible pricing plan options that are suitable for businesses. You can start with a free starter edition (upto 10K Monthly Tracker users) and scale all the way to Enterprise Edition. The Starter edition comes with basic customer segmentation, campaign analytics, API access and only email support. The Growth and Enterprise editions support geo-fencing, dynamic recommendation platform, AI based optimization and a host of other features. , isFreeVersionAvailable=YES, startingPrice=Price on Request, isFreeTrialAvailable=YES, trialPeriod=NA, isDemoVersionAvailable=YES, valueForMoneyMeterText=MoEngage customers find the product very easy to deploy and use. They find the quality of customer support excellent. Though the product is not backed by extensive documentation, there are several free webinars which are easy to comprehend. The product is found to be very intuitive for beginners.MoEngage comes with 2 value additions - Advanced Analytics, Open Analytics. Open Analytics is very useful for users to integrate with several best-in-class market leading visualization tools - Tableau, Google Data Studio, Qlik to name a few. , valueForMoneyMeterValue=75, customerSupport=High, deployment=High, training=Medium, addOn=High, pricingLink=https://www.moengage.com/pricing/, updatedOn=Thu Feb 18 00:00:00 UTC 2021)

MoEngage, Inc. News

Awards

MoEngage Recognized as "Customers' Choice" in Gartner Peer Insights Voice of the ...

MoEngage has been named a "Customers' Choice" in the Gartner Peer Insights Voice of the Customer report. This recognition highlights strong customer satisfaction and positive reviews for MoEngage's insights-led customer engagement platform among enterprise users.

Product

MoEngage Makes Migration Effortless with "MoUpgrade" - PR Newswire

MoEngage introduces "MoUpgrade," a tool designed to simplify the migration process for users.

Product

MoEngage Makes Migration Effortless with "MoUpgrade" - Longview News-Journal

MoEngage introduces "MoUpgrade" to simplify migration processes for users.

Product

MoEngage Introduces MoUpgrade to Expedite Cross-channel Customer Engagement Platform Migrations

MoEngage introduces MoUpgrade, highlighting its capabilities in AI-driven marketing, cross-channel connectivity, and real-time alerts. It offers solutions for various industries, including financial services and retail, and provides resources like customer stories and webinars.

MoEngage, Inc. Profile

Company Name

MoEngage, Inc.

Company Website

https://www.moengage.com/

HQ Location

315 Montgomery St, San Francisco, California 94104, US

Employees

501-1000

Social

Financials

SERIES E