Mtalkz Overview

Mtalkz delivers versatile communication solutions tailored for businesses aiming to enhance customer engagement through SMS marketing. The platform supports bulk SMS, RCS, and WhatsApp messaging, catering to diverse business needs from startups to large enterprises. Companies leverage Mtalkz to effectively reach audiences on their preferred channels, ensuring messages are delivered promptly and reliably. With a focus on transparency and simplicity, Mtalkz offers straightforward pricing models, making it accessible for businesses to plan their communication strategies efficiently. Industry leaders trust Mtalkz for its certified and expert-recommended services, ensuring a high return on investment through improved customer interaction and retention.

Use Cases

Customers recommend Campaign Management, Engagement Management, Promotion Management, as the business use cases that they have been most satisfied with while using Mtalkz.

Other use cases:

  • Discount Management
  • Social Media Analytics
  • Public Relations
  • Loyalty Management
  • Social Media Marketing
  • Products & Pricelist Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Mtalkz.

Other priorities:

  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve ROI
  • Acquire Customers
See all business priorities See less business priorities

Mtalkz Use-Cases and Business Priorities: Customer Satisfaction Data

Mtalkz works with different mediums / channels such as Promotions. Coupons. Offline etc.

Mtalkz's features include Dashboard, and Alerts: Popups & Notifications. and Mtalkz support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Mtalkz analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Client engagement is the need of the hour for modern business and mTalkz stand by the commitment. . ...." Peer review by Manish R., Founder & CEO, Computer Software

Mtalkz, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mtalkz is India's leading provider of bulk SMS, RCS, and WhatsApp services. Instant delivery of SMS, OTPs, IVR, and more is offered through their SAAS platform.

Popular Business Setting

for Mtalkz

Top Industries

  • Information Technology and Services
  • Education
  • Financial Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Mtalkz is popular in Information Technology And Services, Education, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Mtalkz Use Cases

Why is Mtalkz the best choice for Campaign Management?

How does Mtalkz facilitate Engagement Management?

What makes Mtalkz ideal for Promotion Management?

What solutions does Mtalkz provide for Discount Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Mtalkz solved their SMS Marketing needs. Cuspera uses 235 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Case Studies

Utilities

CASE STUDY logistics leader

Mtalkz helped a logistics leader save 40% in costs. The company used automation for real-time shipment updates and automated responses. This improved efficiency and made customer communication smooth...er. Customer engagement doubled with multi-language messaging. Real-time SMS analytics and reports supported business continuity. The solution made operations more cost-effective and improved the customer experience.

Banking

CASE STUDY a leading co-operative bank

Mtalkz’s personalized SMS solutions helped a leading co-operative bank. The bank faced declining customer retention and rising complaints. Mtalkz delivered timely updates and improved engagement. The... bank saw a 70% increase in customer engagement. Revenue grew by 20%. Customer complaints dropped by 50%.

Events Services

CASE STUDY A leading event marketing agency

Mtalkz used its WhatsApp API to help a leading event marketing agency. The agency faced low customer engagement and retention. Mtalkz automated messages and event updates. Customer retention increase...d by 50%. Customer engagement improved 5 times. The agency saved 20% in costs compared to traditional sales calls.

Events Services

CASE STUDY A leading event marketing agency

A leading event marketing agency reached and converted customers 5 times faster using Mtalkz solutions.

Financial Services

CASE STUDY A leading NBFC in India

Mtalkz helped a leading NBFC in India cut communication costs by 10%. The company faced high messaging costs and poor SMS delivery. Mtalkz improved SMS delivery rates by 15%. The solution also provid...ed 24x7 support and better compliance. The NBFC saw increased operational efficiency and cost savings.

Financial Services

CASE STUDY a leading NBFC

Mtalkz helped a leading NBFC double its return on investment. The company reduced communication costs by 20% using Mtalkz. They faced issues with low delivery rates, OTP delays, and poor customer sup...port. Mtalkz provided SMS database optimization, scalable OTP solutions, and direct support. The results were 2X ROI and lower costs for the NBFC.

Video

Mtalkz - Omnichannel CPaaS Solution Provider - SMS | WhatsApp | RCS | Voice | Email

Video Thumbnail
lightning

Peers used Mtalkz for campaign management and engagement management

Mtalkz Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.03/5 ★

Read Reviews (1)
Analytics

4.26/5 ★

Read Reviews (8)
Custom Reports

4.01/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.03/5 ★

Read Reviews (1)
Analytics

4.26/5 ★

Read Reviews (8)
Custom Reports

4.01/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Mtalkz

Overall Risk Meter

Low Medium High

Top Failure Risks for Mtalkz

Mtalkz Mobility Services Private Limited Profile

Company Name

Mtalkz Mobility Services Private Limited

Company Website

https://mtalkz.com/

HQ Location

C-2, Sector-1 Noida, UP, India 201301

Employees

1-10

Social

Financials

PRIVATE