N-able Overview
N-able offers comprehensive monitoring, management, and security solutions. MSPs are enabled to navigate growth and improve operational efficiency through these tools.
Use Cases
Customers recommend Helpdesk Management, Contract Management, Offer Management, as the business use cases that they have been most satisfied with while using N-able.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using N-able.
N-able Use-Cases and Business Priorities: Customer Satisfaction Data
N-able works with different mediums / channels such as Mobile. and Mobile App.
N-able's features include Ticketing, Dashboard, and Alerts: Popups & Notifications. and N-able support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also N-able analytics capabilities include Analytics, and Custom Reports.
Reviews
"...If you are just looking for a ticketing and helpdesk system, I'd suggest looking elsewhere, as SolarWinds MSP is somewhat cumbersome and slow...." Peer review by Les Klassen Hamm, Owner, Bitlink Technology
N-able, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for N-able
Top Industries
- Information Technology and Services
- Computer & Network Security
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
N-able is popular in Information Technology And Services, Computer & Network Security, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on N-able Use Cases
What makes N-able ideal for Helpdesk Management?
How does N-able address your Contract Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well N-able solved their Help Desk needs. Cuspera uses 329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
N-able: Be able
Peers used N-able for helpdesk management and contract management
N-able Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (27) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for N-able
Overall Risk Meter
Top Failure Risks for N-able
SolarWinds News
SEC settles with SolarWinds and its CISO over 2020 breach
The SEC has settled its lawsuit with SolarWinds and its former CISO, Timothy G. Brown, over allegations of misleading investors about cybersecurity practices during the 2020 Sunburst attack. The settlement, which is still being finalized, follows a court ruling that allowed the SEC to pursue claims against Brown for securities fraud related to misleading security statements. The case highlights the potential for executive accountability in cybersecurity breaches.
SolarWinds Recognized in 2025 Gartner Magic Quadrant for ...
SolarWinds has been recognized as a Niche Player in the 2025 Gartner Magic Quadrant for Observability Platforms. This recognition highlights SolarWinds' capabilities in providing comprehensive observability solutions, including ingesting and analyzing telemetry, and supporting both cloud and on-premises environments. Recent enhancements include AI-powered features like Root Cause Assist and expanded hybrid IT awareness.
SolarWinds Reduces Cloud Migration Timelines and Costs With AWS Program - Business Wire
SolarWinds has joined the AWS Workload Migration program to accelerate cloud migration for its customers. This collaboration enables organizations to reduce migration timelines and costs while enhancing cloud management and observability using SolarWinds IT management software on AWS. The initiative targets enterprises seeking efficient, secure cloud transitions and improved operational visibility.
SolarWinds Appoints Tim Karaca as Chief Financial Officer
SolarWinds has named Tim Karaca as its new chief financial officer. Karaca will oversee financial strategy and operations, bringing experience in technology sector finance leadership to support SolarWinds' growth and operational goals.
SolarWinds Profile
Company Name
SolarWinds
Company Website
https://www.fileplan.com/HQ Location
7171 Southwest Pkwy, Austin, Texas 78735, US
Employees
1001-5000
Social
Financials
M&A
