N-able Overview
N-able offers comprehensive monitoring, management, and security solutions. MSPs are enabled to navigate growth and improve operational efficiency through these tools.
Use Cases
Customers recommend Helpdesk Management, Contract Management, Offer Management, as the business use cases that they have been most satisfied with while using N-able.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using N-able.
N-able Use-Cases and Business Priorities: Customer Satisfaction Data
N-able works with different mediums / channels such as Mobile. and Mobile App.
N-able's features include Ticketing, Dashboard, and Alerts: Popups & Notifications. and N-able support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also N-able analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The native mobile apps for iOS and Android allow technicians to view open tickets, customer histories, and ticket histories, track their time, access device details, and more...." Peer review
N-able, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for N-able
Top Industries
- Information Technology and Services
- Computer & Network Security
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
N-able is popular in Information Technology And Services, Computer & Network Security, and Education and is widely used by Small Business, Mid Market, and Enterprise.
N-able Customer wins, Customer success stories, Case studies
How efficiently Does N-able manage your Helpdesk Management?
How can N-able optimize your Contract Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well N-able solved their Help Desk needs. Cuspera uses 329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
N-able: Be able
Peers used N-able for helpdesk management and contract management
N-able Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (27) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for N-able
Overall Risk Meter
Top Failure Risks for N-able
SolarWinds News
SolarWinds Patches Three Critical Serv-U Vulnerabilities
SolarWinds has released patches for three critical vulnerabilities in its Serv-U enterprise file transfer solution, affecting version 15.5.2.2.102. The vulnerabilities, identified as CVE-2025-40549, CVE-2025-40548, and CVE-2025-40547, allow code execution by attackers with admin privileges. The patched version 15.5.3 addresses these issues, along with medium-severity vulnerabilities in Observability Self-Hosted.
SolarWinds Recognized for Second Consecutive Year in 2025 Gartner Magic Quadrant for Digital Experience Monitoring
SolarWinds has been recognized for the second consecutive year in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring. The recognition highlights SolarWinds Observability, which offers a comprehensive view across applications, infrastructure, and networks. The platform supports SaaS and self-hosted deployments and includes features like real-user monitoring and synthetic transaction monitoring to enhance digital experience management.
iTWire - New SolarWinds report : Gen AI significantly drops incident response time for ITSM teams
SolarWinds released its 2025 ITSM Report, highlighting the impact of generative AI on IT service management. The report shows that GenAI integration significantly reduces incident resolution times, with a 17.8% improvement for adopters. GenAI-enabled organizations saved over 323,000 hours, enhancing efficiency and ROI. SolarWinds emphasizes the strategic importance of GenAI for ITSM transformation and innovation.
SolarWinds 2025 ITSM report reveals impact of generative AI
SolarWinds released its 2025 ITSM Report, highlighting the transformative impact of generative AI on IT service management. The report, analyzing over 2,000 ITSM systems, shows GenAI integration reduces incident resolution times by 17.8%, saving 4.87 hours per incident. GenAI-enabled organizations saved 323,343 hours in total, underscoring the strategic necessity of AI for innovation and efficiency.
SolarWinds Profile
Company Name
SolarWinds
Company Website
https://www.fileplan.com/HQ Location
7171 Southwest Pkwy, Austin, Texas 78735, US
Employees
1001-5000
Social
Financials
M&A
