NinjaOne (formerly NinjaRMM) Overview

NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using NinjaOne (formerly NinjaRMM).

Other use cases:

  • Workflow Management
  • Competitive Intelligence
  • Billing And Invoice Management
  • Measuring Customer Satisfaction
  • Social Media Analytics
  • Channel Marketing
  • Content Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using NinjaOne (formerly NinjaRMM).

Other priorities:

  • Scale Best Practices
  • Grow Market Share
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

NinjaOne (formerly NinjaRMM) Use-Cases and Business Priorities: Customer Satisfaction Data

NinjaOne (formerly NinjaRMM) works with different mediums / channels such as Phone Calls,

NinjaOne (formerly NinjaRMM)'s features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc.

Reviews

"...I do like that NinjaRMM is billed monthly with no contract commitments, same as MaxFocus...." Peer review by David S., Information Technology and Services

NinjaOne (formerly NinjaRMM), DeskXpand, Cayzu Help Desk, Alloy Software, HaloITSM, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for NinjaOne (formerly NinjaRMM)

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

NinjaOne (formerly NinjaRMM) is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on NinjaOne (formerly NinjaRMM) Use Cases

How can NinjaOne (formerly NinjaRMM) enhance your Helpdesk Management process?

What solutions does NinjaOne (formerly NinjaRMM) provide for Onboarding?

How does NinjaOne (formerly NinjaRMM) facilitate Contract Management?

How can NinjaOne (formerly NinjaRMM) enhance your Workflow Management process?

How does NinjaOne (formerly NinjaRMM) address your Competitive Intelligence Challenges?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well NinjaOne (formerly NinjaRMM) solved their Help Desk needs. Cuspera uses 1388 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Video

Introducing the NinjaOne Platform

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Frequently Asked Questions(FAQ)

for NinjaOne (formerly NinjaRMM)

What is NinjaOne (formerly NinjaRMM)?

NinjaOne (formerly NinjaRMM) is a Remote Monitoring and Management software for Managed Service Providers (MSP) and Internal IT teams and IT professionals enabling better customer experience and effective IT Management.

The features include a single-pane-of-glass view providing the status of servers, laptops, network devices, workstations and other endpoints, indicating those that need immediate attention. Security and compliance are enabled through integrated antivirus, configuration management and automated patch management to remove vulnerabilities.

Automation of daily tasks with on-demand, triggered or scheduled scripts enables efficiencies in operations, remote access tools provide take-control of endpoints when required, and asset management through inventory tracking tools, and reports are some of the other features.

What is NinjaOne (formerly NinjaRMM) used for?

NinjaOne (formerly NinjaRMM) is a Help Desk Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Onboarding and Contract Management .

What are the top features of NinjaOne (formerly NinjaRMM)?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of NinjaOne (formerly NinjaRMM).

Who uses NinjaOne (formerly NinjaRMM)?

NinjaOne (formerly NinjaRMM) is used by Information Technology And Services, Computer & Network Security and Computer Software among other industries.

What are NinjaOne (formerly NinjaRMM) alternatives?

DeskXpand, Cayzu Help Desk, Alloy Software and HaloITSM are popular alternatives for NinjaOne (formerly NinjaRMM).

Where is NinjaOne (formerly NinjaRMM) located?

NinjaOne (formerly NinjaRMM) is headquartered at San Francisco, California.
lightning

Peers used NinjaOne (formerly NinjaRMM) for helpdesk management and onboarding

NinjaOne (formerly NinjaRMM) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.92/5 ★

Read Reviews (1)
Analytics

4.67/5 ★

Read Reviews (28)
Custom Reports

3.37/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.92/5 ★

Read Reviews (1)
Analytics

4.67/5 ★

Read Reviews (28)
Custom Reports

3.37/5 ★

Read Reviews (148)

Software Failure Risk Guidance

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for NinjaOne (formerly NinjaRMM)

Overall Risk Meter

Low Medium High

Top Failure Risks for NinjaOne (formerly NinjaRMM)

NinjaOne News

NinjaOne launches AI tool & appoints data VP Carusone

NinjaOne launches AI tool for Patch Sentiment analysis and appoints Joel Carusone as Senior VP of Data and AI to enhance IT security and efficiency.

08/10/2024 - source

NinjaOne debuts first formal partner program as security push expands

NinjaOne launches its first official partner program as part of its expanded security efforts.

27/06/2024 - source

CrowdStrike and NinjaOne Announce Strategic Partnership to Deliver Full - Spectrum Cyber Protection

CrowdStrike and ninjaone.com announce a strategic partnership to enhance cyber protection.

06/05/2024 - source

NinjaOne Profile

Company Name

NinjaOne

Company Website

https://www.ninjaone.com/

HQ Location

San Francisco, California

Employees

1001-5000

Social

Financials

SERIES C