NinjaOne (formerly NinjaRMM) Overview
NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
Use Cases
Customers recommend Helpdesk Management, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using NinjaOne (formerly NinjaRMM).
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using NinjaOne (formerly NinjaRMM).
NinjaOne (formerly NinjaRMM) Use-Cases and Business Priorities: Customer Satisfaction Data
NinjaOne (formerly NinjaRMM) works with different mediums / channels such as Phone Calls.
NinjaOne (formerly NinjaRMM)'s features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and NinjaOne (formerly NinjaRMM) support capabilities include Phone Support, Email Support, Chat Support, etc. also NinjaOne (formerly NinjaRMM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Other RMMs need a team of onboarders to show you how to use it over a period of a month...." Peer review by Brian A., CEO, Information Technology and Services
NinjaOne (formerly NinjaRMM), Rippling, Giva, Cayzu Help Desk, Asset Panda, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for NinjaOne (formerly NinjaRMM)
Top Industries
- Information Technology and Services
- Computer & Network Security
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
NinjaOne (formerly NinjaRMM) is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on NinjaOne (formerly NinjaRMM) Use Cases
How can NinjaOne (formerly NinjaRMM) optimize your Helpdesk Management Workflow?
How does NinjaOne (formerly NinjaRMM) facilitate Onboarding?
What Are the key features of NinjaOne (formerly NinjaRMM) for Contract Management?
What Are the key features of NinjaOne (formerly NinjaRMM) for Workflow Management?
What solutions does NinjaOne (formerly NinjaRMM) provide for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well NinjaOne (formerly NinjaRMM) solved their Help Desk needs. Cuspera uses 1388 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Northwest Career College
CASE STUDY University of Southern Queensland
CASE STUDY Vetcor
CASE STUDY Wood ITC
CASE STUDY Wickenburg Community Hospital
CASE STUDY Zero Latency VR
Video
Introducing the NinjaOne Platform
Frequently Asked Questions(FAQ)
for NinjaOne (formerly NinjaRMM)
What is NinjaOne (formerly NinjaRMM)?
NinjaOne (formerly NinjaRMM) is a Remote Monitoring and Management software for Managed Service Providers (MSP) and Internal IT teams and IT professionals enabling better customer experience and effective IT Management.
The features include a single-pane-of-glass view providing the status of servers, laptops, network devices, workstations and other endpoints, indicating those that need immediate attention. Security and compliance are enabled through integrated antivirus, configuration management and automated patch management to remove vulnerabilities.
Automation of daily tasks with on-demand, triggered or scheduled scripts enables efficiencies in operations, remote access tools provide take-control of endpoints when required, and asset management through inventory tracking tools, and reports are some of the other features.
What is NinjaOne (formerly NinjaRMM) used for?
What are the top features of NinjaOne (formerly NinjaRMM)?
Who uses NinjaOne (formerly NinjaRMM)?
What are NinjaOne (formerly NinjaRMM) alternatives?
Where is NinjaOne (formerly NinjaRMM) located?
Peers used NinjaOne (formerly NinjaRMM) for helpdesk management and onboarding
NinjaOne (formerly NinjaRMM) Competitors
NinjaOne (formerly NinjaRMM) Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
Software Failure Risk Guidance
?for NinjaOne (formerly NinjaRMM)
Overall Risk Meter
Top Failure Risks for NinjaOne (formerly NinjaRMM)
NinjaOne, LLC. News
NinjaOne Named #1 in 13 Categories in G2s Fall 2025 Report
NinjaOne has been named the #1 solution in 13 categories in G2's Fall 2025 Report, including Endpoint Management, RMM, and Patch Management. The company received high customer satisfaction scores, with 100% in RMM and 99% in Unified Endpoint Management. Customers praised NinjaOne for its ease of setup and use, highlighting its effectiveness in IT operations.
Blackpoint Cyber and NinjaOne Partner to Strengthen Cybersecurity for MSPs - GlobeNewswire
Blackpoint Cyber and NinjaOne have formed a partnership to enhance cybersecurity for managed service providers (MSPs). This collaboration aims to integrate Blackpoint Cyber's Managed Detection and Response (MDR) capabilities with NinjaOne's automated endpoint management solutions, providing MSPs with a comprehensive security framework.
Release 10.0: A Ten Out of Ten for IT Teams.
NinjaOne has launched Release 10.0, introducing new features like Patch Caching, macOS FileVault Management, and Freshservice integration. These enhancements aim to improve IT team efficiency, security, and service management. The release also includes updates to ServiceNow integration, patching, backup, and Android remote control capabilities, providing comprehensive solutions for IT teams.
NinjaOne Achieves GovRAMP Authorization for Secure Automated Endpoint Management Solution for the Public Sector
NinjaOne has achieved GovRAMP Authorization at a Moderate Impact Level for its automated endpoint management platform, enhancing its security and compliance standards for State, Local Government, and Education (SLED) customers. This authorization underscores NinjaOne's commitment to providing secure, efficient endpoint management solutions, addressing the unique challenges faced by SLED IT teams.
NinjaOne, LLC. Profile
Company Name
NinjaOne, LLC.
Company Website
https://www.ninjaone.com/HQ Location
San Francisco, California
Employees
1001-5000
Social
Financials
SERIES C
