NinjaOne (formerly NinjaRMM) Overview
NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
Use Cases
Customers recommend Helpdesk Management, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using NinjaOne (formerly NinjaRMM).
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using NinjaOne (formerly NinjaRMM).
NinjaOne (formerly NinjaRMM) Use-Cases and Business Priorities: Customer Satisfaction Data
NinjaOne (formerly NinjaRMM) works with different mediums / channels such as Phone Calls.
NinjaOne (formerly NinjaRMM)'s features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and NinjaOne (formerly NinjaRMM) support capabilities include Phone Support, Email Support, Chat Support, etc. also NinjaOne (formerly NinjaRMM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Ninja boasts a responsive development team, a vibrant user community, and an excellent account management team...." Peer review by CHRISTOPHER S., Owner, Information Technology and Services
Peer review evidence (same sources as the product rating summary)
"...Easy to navigate interface, useful information at your fingertips, ability to quickly see "behind the scenes" when a user calls for help, Ninja has great tech support...." Peer review by Greg S., IT Consultant and Friendly Technician
"...Our entire staff is onboard with Ninja and enjoying the ease of use...." Peer review by Jeremy H, Service Manage
"...Free and unlimited training via a web-based community and technical account team Pay-per-device with no contract and simple, transparent pricing Categories:..." Peer review
NinjaOne (formerly NinjaRMM), Rippling, Cayzu Help Desk, Asset Panda, Mediavalet DAM, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for NinjaOne (formerly NinjaRMM)
Top Industries
- Information Technology and Services
- Computer & Network Security
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
NinjaOne (formerly NinjaRMM) is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
NinjaOne (formerly NinjaRMM) Customer wins, Customer success stories, Case studies
How can NinjaOne (formerly NinjaRMM) enhance your Helpdesk Management process?
How can NinjaOne (formerly NinjaRMM) enhance your Onboarding process?
What makes NinjaOne (formerly NinjaRMM) ideal for Contract Management?
What Are the key features of NinjaOne (formerly NinjaRMM) for Workflow Management?
How does NinjaOne (formerly NinjaRMM) facilitate Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well NinjaOne (formerly NinjaRMM) solved their Help Desk needs. Cuspera uses 1388 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Carahsoft - IT Solutions - Large
How Carahsoft Expanded Its NinjaOne Platform To Cloud Backup
Brazilian organizations - Chemicals And Advanced Materials
Previously Undocumented NinjaOne RMM Abuse Chain| Cato Networks
Introducing the NinjaOne Platform
Frequently Asked Questions (FAQ)
What buyers ask before choosing NinjaOne (formerly NinjaRMM)
What is NinjaOne (formerly NinjaRMM)?
NinjaOne (formerly NinjaRMM) is a Remote Monitoring and Management software for Managed Service Providers (MSP) and Internal IT teams and IT professionals enabling better customer experience and effective IT Management.
The features include a single-pane-of-glass view providing the status of servers, laptops, network devices, workstations and other endpoints, indicating those that need immediate attention. Security and compliance are enabled through integrated antivirus, configuration management and automated patch management to remove vulnerabilities.
Automation of daily tasks with on-demand, triggered or scheduled scripts enables efficiencies in operations, remote access tools provide take-control of endpoints when required, and asset management through inventory tracking tools, and reports are some of the other features.
What is NinjaOne (formerly NinjaRMM) used for?
What are the top features of NinjaOne (formerly NinjaRMM)?
Who uses NinjaOne (formerly NinjaRMM)?
What are NinjaOne (formerly NinjaRMM) alternatives?
Where is NinjaOne (formerly NinjaRMM) located?
Peers used NinjaOne (formerly NinjaRMM) for helpdesk management and onboarding
NinjaOne (formerly NinjaRMM) Competitors
NinjaOne (formerly NinjaRMM) Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
Software Failure Risk Guidance
?for NinjaOne (formerly NinjaRMM)
Overall Risk Meter
Top Failure Risks for NinjaOne (formerly NinjaRMM)
NinjaOne, LLC. News
NinjaOne Browser Management Closes the Browser Visibility and Control Gap for IT
NinjaOne introduced Browser Management, enhancing its IT operations platform by integrating browser visibility and control. The solution provides centralized management of browser policies and AI governance, reducing risks from unapproved extensions and AI usage. It integrates seamlessly with existing IT operations, improving security without requiring users to change browsers.
NinjaOne Extends Browser Management To Give MSPs More Visibility, Control
NinjaOne has launched NinjaOne Browser Management, extending its Unified IT Operations Platform to enhance browser security for MSPs. The new tool provides visibility into browser extensions, website activity, and risk scores, allowing MSPs to manage and mitigate security risks without disrupting user habits. This integration helps MSPs offer improved cyber hygiene and risk management services to their clients.
The End User Portal and NinjaOne Assist Mobile App - NinjaOne
NinjaOne introduces an end user portal and the NinjaOne Assist mobile app, enhancing self-service capabilities for device management, ticketing, and backup restoration. The portal allows users to access their devices, submit tickets, and restore backups independently. Integration with Microsoft Entra ID ensures seamless account management and role-based access across devices and platforms.
NinjaOne Brings Apple’s Declarative Device Management to App Deployment
NinjaOne has integrated Apple's Declarative Device Management (DDM) into its app deployment process, allowing devices to autonomously manage app installations and updates. This integration enhances compliance by enabling devices to detect and resolve failed installs without technician intervention. The DDM protocol, available with NinjaOne MDM 15.0, empowers devices to maintain up-to-date apps and manage network usage efficiently.
NinjaOne, LLC. Profile
Company Name
NinjaOne, LLC.
Company Website
https://www.ninjaone.com/HQ Location
San Francisco, California
Employees
1001-5000
Social
Financials
SERIES C
