NinjaOne (formerly NinjaRMM) Overview
NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
Use Cases
Customers recommend Helpdesk Management, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using NinjaOne (formerly NinjaRMM).
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using NinjaOne (formerly NinjaRMM).
NinjaOne (formerly NinjaRMM) Use-Cases and Business Priorities: Customer Satisfaction Data
NinjaOne (formerly NinjaRMM) works with different mediums / channels such as Phone Calls.
NinjaOne (formerly NinjaRMM)'s features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and NinjaOne (formerly NinjaRMM) support capabilities include Phone Support, Email Support, Chat Support, etc. also NinjaOne (formerly NinjaRMM) analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Onboarding a new employee - In the past, the unnecessary complexity of our RMM tool made it more difficult for new technicians to get comfortable...." Peer review by Jeremy H., Service Manager, Information Technology and Services
Peer review evidence (same sources as the product rating summary)
"...So far they've been so helpful, every time i call the helpdesk they are able to address the issue and help me reach my goal, our sales rep...." Peer review by Verified Reviewer, Computer & Network Security
"...Couple that with one of the easiest platform's to onboard with..." Peer review by Brian O, Information Technology Consultant, Information Technology and Services
"...Free and unlimited training via a web-based community and technical account team Pay-per-device with no contract and simple, transparent pricing Categories:..." Peer review
NinjaOne (formerly NinjaRMM), Rippling, Giva, Cayzu Help Desk, Asset Panda, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for NinjaOne (formerly NinjaRMM)
Top Industries
- Information Technology and Services
- Computer & Network Security
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
NinjaOne (formerly NinjaRMM) is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
NinjaOne (formerly NinjaRMM) Customer wins, Customer success stories, Case studies
What benefits does NinjaOne (formerly NinjaRMM) offer for Helpdesk Management?
Why is NinjaOne (formerly NinjaRMM) the best choice for Onboarding?
How efficiently Does NinjaOne (formerly NinjaRMM) manage your Contract Management?
What benefits does NinjaOne (formerly NinjaRMM) offer for Workflow Management?
What benefits does NinjaOne (formerly NinjaRMM) offer for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well NinjaOne (formerly NinjaRMM) solved their Help Desk needs. Cuspera uses 1388 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Carahsoft - IT Solutions - Large
How Carahsoft Expanded Its NinjaOne Platform To Cloud Backup
Brazilian organizations - Chemicals And Advanced Materials
Previously Undocumented NinjaOne RMM Abuse Chain| Cato Networks
Introducing the NinjaOne Platform
Frequently Asked Questions (FAQ)
What buyers ask before choosing NinjaOne (formerly NinjaRMM)
What is NinjaOne (formerly NinjaRMM)?
NinjaOne (formerly NinjaRMM) is a Remote Monitoring and Management software for Managed Service Providers (MSP) and Internal IT teams and IT professionals enabling better customer experience and effective IT Management.
The features include a single-pane-of-glass view providing the status of servers, laptops, network devices, workstations and other endpoints, indicating those that need immediate attention. Security and compliance are enabled through integrated antivirus, configuration management and automated patch management to remove vulnerabilities.
Automation of daily tasks with on-demand, triggered or scheduled scripts enables efficiencies in operations, remote access tools provide take-control of endpoints when required, and asset management through inventory tracking tools, and reports are some of the other features.
What is NinjaOne (formerly NinjaRMM) used for?
What are the top features of NinjaOne (formerly NinjaRMM)?
Who uses NinjaOne (formerly NinjaRMM)?
What are NinjaOne (formerly NinjaRMM) alternatives?
Where is NinjaOne (formerly NinjaRMM) located?
Peers used NinjaOne (formerly NinjaRMM) for helpdesk management and onboarding
NinjaOne (formerly NinjaRMM) Competitors
NinjaOne (formerly NinjaRMM) Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (148) |
Software Failure Risk Guidance
?for NinjaOne (formerly NinjaRMM)
Overall Risk Meter
Top Failure Risks for NinjaOne (formerly NinjaRMM)
NinjaOne, LLC. News
NinjaOne partners with ServiceNow to supercharge IT helpdesk teams
NinjaOne has integrated its IT operations platform with ServiceNow, enabling real-time endpoint data sharing to enhance IT service desk workflows. This integration aims to improve asset visibility, automate incident management, and provide a unified view of IT environments, helping organizations transition from reactive to proactive IT support.
NinjaOne Spotlight: System Tray End User Self-Service
NinjaOne introduces a system tray feature that empowers end users to resolve common IT issues independently, reducing helpdesk tickets. Administrators can configure actions like script execution and software installs, enhancing user experience without compromising security. This integration improves efficiency by allowing users to perform tasks such as clearing print queues or resetting network adapters directly from their endpoints.
NinjaOne and ServiceNow Partner to Unify IT Operations
NinjaOne and ServiceNow have integrated their platforms to unify IT operations, enhancing real-time endpoint management and IT service management. This integration allows for automated workflows and real-time device intelligence sharing, improving service desk efficiency and shifting focus from reactive to proactive issue management.
NinjaOne Partners with ServiceNow to Unify IT Operations and Simplify Work for Service Desk Teams
NinjaOne has integrated with ServiceNow to enhance IT operations by providing real-time visibility and unified workflows for service desk teams. The integration allows NinjaOne endpoint data to update ServiceNow's CMDB and incident records, enabling proactive service support and simplified workflows. This collaboration aims to reduce costs and improve IT support efficiency.
NinjaOne, LLC. Profile
Company Name
NinjaOne, LLC.
Company Website
https://www.ninjaone.com/HQ Location
San Francisco, California
Employees
1001-5000
Social
Financials
SERIES C
