Novo Knowledge Base Software: Product updates, Customer stories, and Insights | 2026 Cuspera

ShareNet helped the City of Oxford, NC upgrade its work order system. The city used ShareNet to add photos to work orders, making it easier to resolve customer complaints. The Novo Sidekick/1 Tap Mob...ile App improved efficiency in the Streets department. ShareNet's reporting tools let managers track work and spot downtime. The city can now track costs for equipment, materials, and labor, helping with budget planning. Data migration from the old system to ShareNet was smooth, and historical data is now easy to search and report on.
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NovoGov helped the Town of Putnam, Connecticut, Public Works Department transform operations in under a year. The department, led by Highway Superintendent Travis Sirrine and a team of 16, improved w...orkflow efficiency and gained better visibility into maintenance and asset management. NovoGov streamlined processes for public works and asset management. The team saw faster operations and improved management of municipal assets.
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NovoGov helped Violet Township's small road department move from handwritten notes and spreadsheets to a tablet-based system. Staff now track labor, materials, and equipment in real time. The departm...ent gained full work histories and better reporting for budgeting. Coordination improved with affordable pricing and strong onboarding support. NovoGov made planning and communication with Township Trustees easier.
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NovoGov helped Perry Township fix problems with siloed spreadsheets and untracked work. The township used NovoGov to manage assets, inventory, and work orders in one system. GIS mapping and mobile ac...cess made field work easier. Standardized workflows improved accountability and consistency. Now, Perry Township can see maintenance history and asset values for better budgeting and planning.
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NovoGov helped Pequannock Township, New Jersey, improve public works management. The township had 22 employees and used another software before. The old system was hard to use and did not integrate w...ell. NovoGov made work order and asset tracking easier. Communication and integration improved for the public works team.
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NovoGov helped Pequannock Township, New Jersey, improve its Public Works operations. The township had about 22 employees managing streets, fleet, stormwater, parks, and more. Their old software was h...ard to use and lacked integration and modern communication tools. NovoGov replaced it, making work order and asset tracking easier and more efficient.
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