OMQ Assist Overview
OMQ Assist enhances efficiency by providing real-time information to service staff. Relevant data is accessed through a comprehensive knowledge database.
Here's the scoop on OMQ Assist! We've gathered over 44 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
OMQ Assist, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if OMQ Assist is right for your needs? Our Cuspera AI engine can evaluate how OMQ Assist fits your specific business needs, industry, and context. Get your personalized assessment report today.
OMQ Assist supports business activities such as:
- Helpdesk Management
- Workflow Management
As a solution, OMQ Assist's capabilities include Ticketing.
OMQ Assist Reviews
11 buyers and buying teams have used Cuspera to assess how well OMQ Assist solved their Help Desk needs. Cuspera uses 44 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Use Cases
Peers recommend Helpdesk Management , Workflow Management , as the business use cases that they have been most satisfied while using OMQ Assist.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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CASE STUDY Klingel GruppeRead More |
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CASE STUDY Globetrotter Ausrüstungs GmbHRead More |
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CASE STUDY FlixbusRead More |
Peer and Expert Opinion on Features
for OMQ Assist
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (10) |
IT and Other Capabilities
for OMQ Assist
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (12) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (12) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (1) |
Software Failure Risk Guidance
?for OMQ Assist
Top Failure Risks for OMQ Assist
Vendor Profile Details
Company Name
OMQ
Company Website
https://www.omq.ai/HQ Location
Chausseestraße 22 Berlin, Berlin 10115, DE
Employees
1-10
Social
Financials
PRIVATE
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