OMQ chatbot Overview

OMQ chatbot autonomously answers customer inquiries. It integrates with websites, WhatsApp, Facebook Messenger, and Telegram for smart communication.

Here's the scoop on OMQ chatbot! We've gathered over 24 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

OMQ chatbot, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if OMQ chatbot is right for your needs? Our Cuspera AI engine can evaluate how OMQ chatbot fits your specific business needs, industry, and context. Get your personalized assessment report today.

OMQ chatbot supports business activities such as:

  • Contact List Management
  • Customer Feedback Management
  • Knowledge Management
  • Communication Management

OMQ chatbot Computer Software Vertical is its biggest customer base.

Reviews

"In addition to the 32 languages, OMQ provides Klingel with a modern solution that contributes significantly to the sustained increase in efficiency and quality of service. " - Florian Scheel

OMQ chatbot Reviews

9 buyers and buying teams have used Cuspera to assess how well OMQ chatbot solved their Chatbot needs. Cuspera uses 24 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Use Cases

Peers recommend Contact List Management , Customer Feedback Management , Knowledge Management , as the business use cases that they have been most satisfied while using OMQ chatbot.

See all use cases

Customer Testimonials

CUSTOMERS TESTIMONIALS
OMQ chatbot testimonial

Florian Scheel

Head of Customer Experience

Klingel Gruppe
In addition to the 32 languages, OMQ provides Klingel with a modern solution that contributes significantly to the sustained increase in efficiency and quality of service. Testimonial By Florian Scheel
OMQ chatbot testimonial

Jörg Wenzel

Leiter Support

Magix
OMQ is the best intelligent customer service software for us. We have been using the entire product range for over 6 years and are more than satisfied. Testimonial By Jörg Wenzel
OMQ chatbot testimonial

Timo Jarzembowski

chief Executive Officer

Defshop
OMQ is a great platform to improve customer service and raise service quality. Testimonial By Timo Jarzembowski
CUSTOMERS TESTIMONIALS
OMQ chatbot testimonial

Florian Scheel

Head of Customer Experience

Klingel Gruppe
In addition to the 32 languages, OMQ provides Klingel with a modern solution that contributes significantly to the sustained increase in efficiency and quality of service. Testimonial By Florian Scheel
OMQ chatbot testimonial

Jörg Wenzel

Leiter Support

Magix
OMQ is the best intelligent customer service software for us. We have been using the entire product range for over 6 years and are more than satisfied. Testimonial By Jörg Wenzel
OMQ chatbot testimonial

Timo Jarzembowski

chief Executive Officer

Defshop
OMQ is a great platform to improve customer service and raise service quality. Testimonial By Timo Jarzembowski

Case Studies

COMPANY CASE STUDIES
OMQ chatbot case study

ETH Zürich
CASE STUDY ETH Zürich

OMQ Chatbot helps ETH Zürich answer student questions right away. The university faced challenges with complex information and slow support. OMQ Assist connects the knowledge base to the ticket system. Staff get instant answers and can help students faster. This improves service quality and speeds ...up work.

Read More
OMQ chatbot case study

myphotobook and fotokasten
CASE STUDY myphotobook and fotokasten

OMQ Contact helps myphotobook and fotokasten give fast answers to customers. The tool shows real-time responses in the contact field of their website or app. Customers get answers right away, so they do not need to send as many requests. This reduces the total number of customer requests. The servi...ce is available on all devices and improves response times.

Read More
OMQ chatbot case study

Hörmann
CASE STUDY Hörmann

OMQ Assist helps Hörmann, a global manufacturer of doors and gates, improve customer service. Employees use OMQ Assist to get real-time answers from a knowledge base. Answers come as videos, pictures, texts, or downloads. This makes work more efficient and processes more standard. Hörmann now answe...rs customer requests in real time and has a clear digital customer dialogue.

Read More

Based on peer insights

Cuspera recommends OMQ chatbot for

Use Cases Contact List Management , Customer Feedback Management , Knowledge Management
Industries Computer Software, Consumer Goods

Popular Business Setting

for OMQ chatbot

Top Industries

  • Computer Software
  • Consumer Goods

Popular in

IT and Other Capabilities

for OMQ chatbot

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.26/5 ★

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.26/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.61/5 ★

Read Reviews (2)
Analytics

3.74/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.61/5 ★

Read Reviews (2)
Analytics

3.74/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for OMQ chatbot

Top Failure Risks for OMQ chatbot

Vendor Profile Details

Company Name

OMQ

Company Website

https://www.omq.ai/

HQ Location

Chausseestraße 22 Berlin, Berlin 10115, DE

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE