OpenText ECM Overview

OpenText content services provide cloud-based solutions for managing the entire enterprise content lifecycle. Automation to archiving is seamlessly delivered.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Campaign Management
  • Customer Case Management
  • Products & Pricelist Management
  • Helpdesk Management
  • Bundling Of Products
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Business Priorities

Grow Market Share and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText ECM.

Other priorities:

  • Improve Internal Communications
  • Launch New Products
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OpenText ECM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText ECM works with different mediums / channels such as Website. Offline. and Point Of Sale.

OpenText ECM's features include Recording, and Personalization. and OpenText ECM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum...." Peer review by Team Lead in Information Technology

Popular Business Setting

for OpenText ECM

Top Industries

  • Government Administration
  • Information Technology and Services
  • Information Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText ECM is popular in Government Administration, Information Technology And Services, and Information Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText ECM Use Cases

Why is OpenText ECM the best choice for Content Management?

What makes OpenText ECM ideal for Workflow Management?

How does OpenText ECM address your Collaboration Challenges?

What solutions does OpenText ECM provide for Sales Document Management?

How efficiently Does OpenText ECM manage your Sending & Publishing Communications?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well OpenText ECM solved their business needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used OpenText ECM for content management and workflow management

OpenText ECM Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for OpenText ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText ECM

OpenText Corporation News

KuppingerCole recognizes OpenText as a Leader in data security

KuppingerCole recognizes OpenText as a leader in data security for its data-centric approach, highlighting the growing challenge of managing data sprawl and vulnerability to breaches.

09/04/2025 - source

First Nations IT company Yirigaa implements OpenText to build community capability

Yirigaa, a First Nations IT company, partners with OpenText to enhance opportunities for Indigenous communities through AI and data management, aiming to build community capability and create career pathways for Indigenous tech professionals.

06/04/2025 - source

Titanium X innovations for OpenText Business Network Cloud

OpenText introduces Titanium X innovations for its Business Network Cloud, enhancing supply chain management with AI-powered insights and improved transaction processes.

31/03/2025 - source

OpenText Corporation Feeds

OpenText Appoints Kaseya's Mike DePalma As New VP Of Business Development: Exclusive - CRN

OpenText has appointed Mike DePalma as the new vice president of business development to enhance the company's channel strategy and market share. DePalma brings extensive experience from Datto and Kaseya, focusing on strengthening relationships with MSPs and leveraging partnerships like the one with Microsoft.

03/03/2025 - source

OpenText Appoints Chadwick Westlake Chief Financial Officer To Reinforce Top Priorities

OpenText has appointed Chadwick Westlake as the new Chief Financial Officer to strengthen its key priorities.

25/02/2025 - source

OpenText Up 8% After Hours as it Reported Lower Fiscal Q2 Results on a Divestiture

OpenText shares rose 8% after hours despite reporting lower fiscal Q2 results due to a divestiture.

05/02/2025 - source

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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