OpenText ECM Overview

OpenText content services provide cloud-based solutions for managing the entire enterprise content lifecycle. Automation to archiving is seamlessly delivered.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Campaign Management
  • Customer Case Management
  • Products & Pricelist Management
  • Helpdesk Management
  • Bundling Of Products
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Business Priorities

Grow Market Share and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText ECM.

Other priorities:

  • Improve Internal Communications
  • Launch New Products
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OpenText ECM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText ECM works with different mediums / channels such as Website. Offline. and Point Of Sale.

OpenText ECM's features include Recording, and Personalization. and OpenText ECM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...If the client is only looking for a document repository with and does not require substantial inbound or outbound integrations, document processing, analytics or metadata grouping or workflow and business processing...." Peer review by Ryan Payne, Oracle Solution Architect, Avista

Popular Business Setting

for OpenText ECM

Top Industries

  • Government Administration
  • Information Technology and Services
  • Information Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText ECM is popular in Government Administration, Information Technology And Services, and Information Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText ECM Use Cases

How can OpenText ECM optimize your Content Management Workflow?

How efficiently Does OpenText ECM manage your Workflow Management?

How efficiently Does OpenText ECM manage your Collaboration?

What makes OpenText ECM ideal for Sales Document Management?

How does OpenText ECM address your Sending & Publishing Communications Challenges?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well OpenText ECM solved their business needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used OpenText ECM for content management and workflow management

OpenText ECM Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for OpenText ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText ECM

OpenText Corporation News

Yirigaa and OpenText forge partnership to empower First Nations in tech - ARNnet

Yirigaa and OpenText have formed a partnership to empower First Nations communities in the technology sector.

26/03/2025 - source

OpenText backs First Nations-led innovation in tech | National Indigenous Times

OpenText supports First Nations-led innovation in technology.

19/03/2025 - source

OpenText Adds AI Threat Detection Module to Platform - Security Boulevard

OpenText has introduced an AI Threat Detection Module to its platform, enhancing its security offerings.

05/03/2025 - source

OpenText Corporation Feeds

OpenText Appoints Kaseya's Mike DePalma As New VP Of Business Development: Exclusive - CRN

OpenText has appointed Mike DePalma as the new vice president of business development to enhance the company's channel strategy and market share. DePalma brings extensive experience from Datto and Kaseya, focusing on strengthening relationships with MSPs and leveraging partnerships like the one with Microsoft.

03/03/2025 - source

OpenText Appoints Chadwick Westlake Chief Financial Officer To Reinforce Top Priorities

OpenText has appointed Chadwick Westlake as the new Chief Financial Officer to strengthen its key priorities.

25/02/2025 - source

OpenText Up 8% After Hours as it Reported Lower Fiscal Q2 Results on a Divestiture

OpenText shares rose 8% after hours despite reporting lower fiscal Q2 results due to a divestiture.

05/02/2025 - source

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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