OpenText ECM Overview

OpenText content services provide cloud-based solutions for managing the entire enterprise content lifecycle. Automation to archiving is seamlessly delivered.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Campaign Management
  • Customer Case Management
  • Products & Pricelist Management
  • Helpdesk Management
  • Bundling Of Products
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Business Priorities

Grow Market Share and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText ECM.

Other priorities:

  • Improve Internal Communications
  • Launch New Products
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OpenText ECM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText ECM works with different mediums / channels such as Website. Offline. and Point Of Sale.

OpenText ECM's features include Recording, and Personalization. and OpenText ECM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Multiple other content management systems got migrated to EMC Documentum because it solved the below business problems:..." Peer review by Team Lead in Information Technology

OpenText ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText ECM

Top Industries

  • Government Administration
  • Information Technology and Services
  • Information Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText ECM is popular in Government Administration, Information Technology And Services, and Information Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText ECM Use Cases

What solutions does OpenText ECM provide for Content Management?

How does OpenText ECM facilitate Workflow Management?

What benefits does OpenText ECM offer for Collaboration?

How can OpenText ECM enhance your Sales Document Management process?

What solutions does OpenText ECM provide for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well OpenText ECM solved their Content Management Systems needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

lightning

Peers used OpenText ECM for content management and workflow management

OpenText ECM Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for OpenText ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText ECM

OpenText Corporation News

Executive

OpenText appoints former BlackBerry CFO as new finance chief - MSN

OpenText appoints former BlackBerry CFO as new finance chief - MSN

Executive

OpenText Appoints Steve Rai as New CFO - TipRanks.com

OpenText has appointed Steve Rai as the new Executive Vice President and Chief Financial Officer, effective October 6, 2025. Rai brings over 30 years of global finance experience, previously serving as CFO at BlackBerry Limited. His leadership is expected to support OpenText's growth and strategic vision, particularly in AI.

Company

OpenText to drive 70 % of global R & D from India as GCCs shift to innovation hubs

OpenText is focusing its global R&D efforts in India, with 70% of its innovation driven from there. The company has over 6,000 engineers in India, working on AI, cybersecurity, and information governance. OpenText's India teams are responsible for the full product lifecycle, including the development of the Aviator AI platform. This strategic move positions India as a key hub for OpenText's global innovation.

Product

Catch advanced threats faster with AI-powered behavioral analytics - OpenText Blogs

OpenText introduces Core Threat Detection and Response, leveraging AI-powered behavioral analytics to identify advanced threats. The platform integrates with Microsoft Defender for Endpoint and Entra ID, using telemetry from real-world activities to detect subtle risks. It employs advanced statistical techniques to reduce false positives and enhance security teams' response effectiveness.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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