OpenText ECM Overview

OpenText content services provide cloud-based solutions for managing the entire enterprise content lifecycle. Automation to archiving is seamlessly delivered.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Campaign Management
  • Customer Case Management
  • Products & Pricelist Management
  • Helpdesk Management
  • Bundling Of Products
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Business Priorities

Grow Market Share and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText ECM.

Other priorities:

  • Improve Internal Communications
  • Launch New Products
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OpenText ECM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText ECM works with different mediums / channels such as Website. Offline. and Point Of Sale.

OpenText ECM's features include Recording, and Personalization. and OpenText ECM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Workflow is the next coolest thing been using them for the last 20 years and they are extremely stable...." Peer review by Administrator in Oil & Energy

OpenText ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText ECM

Top Industries

  • Government Administration
  • Information Technology and Services
  • Information Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText ECM is popular in Government Administration, Information Technology And Services, and Information Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

OpenText ECM Customer wins, Customer success stories, Case studies

Why is OpenText ECM the best choice for Content Management?

What benefits does OpenText ECM offer for Workflow Management?

Why is OpenText ECM the best choice for Collaboration?

How efficiently Does OpenText ECM manage your Sales Document Management?

Why is OpenText ECM the best choice for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well OpenText ECM solved their Content Management Systems needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

lightning

Peers used OpenText ECM for content management and workflow management

OpenText ECM Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for OpenText ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText ECM

OpenText Corporation News

Product

OpenText Debuts AI Data Platform for Secure Enterprise Data | OTEX Stock News

OpenText has launched the OpenText AI Data Platform (AIDP), an open framework designed to enhance secure enterprise AI adoption. This platform integrates governance, multi-cloud, and multi-model support, enabling AI agents to operate effectively within enterprise systems. OpenText also announced an expanded partnership with Databricks to enhance data integration and governance capabilities, supporting AI-driven innovation at scale.

Partnership

OpenText Expands Collaboration with SAP to Deliver AI-Ready Cloud Content ...

OpenText has expanded its collaboration with SAP by certifying its Core Content Management for SAP solutions for SAP S/4HANA Cloud Public Edition. This certification positions OpenText as an SAP Solution Extensions partner, enhancing cloud content management with AI-ready capabilities. The partnership aims to integrate structured and unstructured data, improving automation and intelligence for SAP Cloud ERP users.

Product

OpenText Cybersecurity Introduces New Capabilities to Unite Defenses Across Identity ...

OpenText Cybersecurity has launched new capabilities aimed at enhancing defense mechanisms by integrating identity management with cybersecurity solutions. These enhancements are designed to provide a unified approach to security, improving the protection of digital assets against evolving threats.

Product

OpenText's content management solution certified for SAP cloud ERP By Investing.com

OpenText's Core Content Management for SAP solutions has been certified for SAP S/4HANA Cloud Public Edition. This certification establishes OpenText as an SAP Solution Extensions partner, enhancing its document management platform to support SAP Cloud ERP. The integration connects structured data with unstructured content, aiding organizations in modernizing business processes.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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