OpenText EIM Overview

OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText EIM.

Other use cases:

  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Digital Signature
  • Helpdesk Management
  • Contract Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText EIM.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
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OpenText EIM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText EIM's features include Recording, and Personalization. and OpenText EIM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText EIM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Locations utilizing workflow for management of change, document approval, etc...." Peer review by Administrator

OpenText EIM, Ombud, GreenOrbit, Templafy, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText EIM

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText EIM is popular in Oil & Energy, Information Technology And Services, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText EIM Use Cases

How does OpenText EIM facilitate Content Management?

How does OpenText EIM address your Workflow Management Challenges?

How can OpenText EIM optimize your Collaboration Workflow?

How does OpenText EIM address your Engagement Management Challenges?

10+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

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Automate Contract Management with Extended ECM and Salesforce integration

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Peers used OpenText EIM for content management and workflow management

OpenText EIM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for OpenText EIM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText EIM

OpenText Corporation News

Newswire & Press Release / OpenText Named a Leader in Content Platforms by ... - NewswireToday

OpenText has been recognized as a Leader in The Forrester Wave: Content Platforms, Q1 2025, highlighting its strong position in the industry.

02/02/2025 - source

OpenText named a Leader in the Omdia Universe: Content Services Platforms - OpenText

OpenText is recognized as a leader in the Omdia Universe for Content Services Platforms.

09/12/2024 - source

Top 5 reasons MSPs choose OpenText MDR - IT Security News

MSPs choose OpenText MDR for its ability to help small and medium businesses protect against cyber threats, with growing demand for managed detection and response services.

08/12/2024 - source

OpenText Corporation Feeds

OpenText Up 8% After Hours as it Reported Lower Fiscal Q2 Results on a Divestiture

OpenText shares rose 8% after hours despite reporting lower fiscal Q2 results due to a divestiture.

05/02/2025 - source

OpenText Reports Second Quarter Fiscal Year 2025 Financial Results - PR Newswire

OpenText reports its financial results for the second quarter of fiscal year 2025.

05/02/2025 - source

OpenText Appoints Fletcher Previn to Board of Directors - Stock Titan

Fletcher Previn, Cisco CIO, joins OpenText's board to enhance tech leadership.

25/11/2024 - source

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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