OpenText Exstream Overview

OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.

Use Cases

Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Exstream.

Other use cases:

  • Lifetime Value Management
  • Billing And Invoice Management
  • Workflow Management
  • Identify Target Customers
  • Proposal & Quote Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Exstream.

Other priorities:

  • Improve Brand Engagement
  • Manage Risk
  • Increase Sales & Revenue
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OpenText Exstream Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Exstream works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.

OpenText Exstream's features include Personalization, and Templates. and OpenText Exstream support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Exstream analytics capabilities include Custom Reports, and Analytics.

Reviews

"...OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels...." Peer review

OpenText Exstream, belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText Exstream

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Exstream is popular in Education, Financial Services, and Legal Services and is widely used by

OpenText Exstream Customer wins, Customer success stories, Case studies

How efficiently Does OpenText Exstream manage your Engagement Management?

How can OpenText Exstream enhance your Communication Management process?

What benefits does OpenText Exstream offer for Lifetime Value Management?

How can OpenText Exstream enhance your Billing And Invoice Management process?

18 buyers and buying teams have used Cuspera to assess how well OpenText Exstream solved their Personalization needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.

lightning

Peers used OpenText Exstream for engagement management and communication management

OpenText Exstream Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for OpenText Exstream

Top Failure Risks for OpenText Exstream

OpenText Corporation News

M&A

OpenText Completes Divestiture of Non-Core Unit for $163 Million - The AI Journal

OpenText has completed the divestiture of its non-core on-premise solution, eDOCS, to NetDocuments Software for $163 million. This move aligns with OpenText's strategy to focus on core business growth and use the proceeds to reduce debt.

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Product

OpenText Capture now available in the OpenText Private Cloud

OpenText has launched OpenText Capture in its Private Cloud, offering a dedicated, single-tenant environment for high-volume information processing. This solution enhances security, reduces IT burdens, and supports compliance while providing intelligent document capture capabilities. OpenText Capture 25.4 includes AI-driven features for data automation and real-time monitoring, optimizing workflows like accounting and HR onboarding.

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Awards

OpenText named a Leader in the 2025-2026 IDC MarketScape for Worldwide Intelligent Document Processing Software Vendor Assessment - OpenText Blogs

OpenText has been recognized as a Leader in the IDC MarketScape for Worldwide Intelligent Document Processing Software for 2025-2026. This accolade highlights OpenText's integration capabilities with platforms like SAP and Salesforce, enabling seamless document workflows. OpenText's IDP solutions leverage AI and automation to enhance efficiency and compliance across business processes.

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Product

OpenText (NasdaqGS:OTEX) Valuation Spotlight as New AI Data Platform and Integrations Unveiled

OpenText has launched a new AI Data Platform, enhancing its cloud suite with AI and automation capabilities like Titanium X and MyAviator. These integrations aim to boost customer spending and pipeline conversion, driving revenue and margin improvements. This strategic move reflects OpenText's focus on scalable AI solutions and information governance, amid challenges like declining legacy revenue and restructuring risks.

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OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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