OpenWeb Overview

OpenWeb enhances community engagement by transforming passive audiences into dynamic communities. Its commenting system allows publishers to foster meaningful interactions, elevating comments into rich conversations. This approach not only boosts user engagement but also helps publishers build loyal, active communities around their content. By positioning publishers as hosts, OpenWeb encourages more profound user participation, which can lead to increased page views and time spent on site. This engagement can be a critical factor in attracting advertisers who value the open internet and seek platforms with active, trustworthy communities. OpenWeb's system provides a competitive edge by turning casual readers into engaged participants, thereby increasing the ROI for publishers through enhanced community interaction and advertiser interest.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Advertisement, as the business use cases that they have been most satisfied with while using OpenWeb.

Other use cases:

  • Lead Engagement
  • Workflow Management
  • Generation Of New Leads
  • Engaging On Social Media
  • Content Curation
  • Contract Management
See all use cases See less use cases

OpenWeb Use-Cases and Business Priorities: Customer Satisfaction Data

OpenWeb works with different mediums / channels such as Social Media. Website. Promotions etc.

OpenWeb's features include Widgets. and OpenWeb support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also OpenWeb analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Engagement is up, workflow is down, and users are happy...." Peer review by Dave Buck, Head of Product, Aol.com

OpenWeb, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

OpenWeb transforms publishers into hosts and comments into conversations. Casual readers are turned into active, vibrant community members through quality online discussions.

Comprehensive Insights on OpenWeb Use Cases

Why is OpenWeb the best choice for Engagement Management?

How can OpenWeb enhance your Sending & Publishing Communications process?

11 buyers and buying teams have used Cuspera to assess how well OpenWeb solved their Community Management needs. Cuspera uses 123 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Media Production

CASE STUDY Salon

OpenWeb helped Salon build a strong online community. Salon used OpenWeb to increase user engagement. Commenters became 4 times more likely to return the next week. The solution made Salon part of us...ers' daily routines. This led to higher user retention and a passionate audience.

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Media Production

CASE STUDY The New York Post

OpenWeb helped The New York Post boost user engagement. The New York Post used OpenWeb to create a unique community experience on its site. This led to a 15X increase in time on-site and 4X more page... views from top users. The platform supported social experiences and built a loyal community. This strengthened The New York Post's digital strategy.

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Publishing

CASE STUDY The Times

OpenWeb helped The Times, a leading British newspaper, boost community engagement and reader loyalty. The Times wanted to understand how readers felt about Brexit years after the event. Using OpenWeb..., they gained insights into audience conversations. This data shaped their editorial strategy and deepened engagement with their audience.

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Media Production

CASE STUDY AOL, Salon, and Newsweek

OpenWeb's Real-time Feedback tool, powered by Jigsaw’s Perspective API, helped AOL, Salon, and Newsweek improve online conversations. The tool aims to nurture positive communities and better reader i...nteractions. It changes user behavior in real time. This leads to healthier community discussions and encourages readers to return. The case study shows how these changes can improve overall community health.

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Media Production

CASE STUDY A major high-volume publisher

OpenWeb’s AIDA helped a major high-volume publisher improve comment moderation. The publisher wanted to boost their in-house moderation team’s performance. They used AIDA, an AI-based tool, to cut ba...cklog and increase publish rates. The solution made moderation faster and easier. This led to better workflows for the publisher’s team.

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Media Production

CASE STUDY Fox News

OpenWeb helped Fox News increase user registrations and engagement during the US presidential debate. Fox News wanted to stand out and build a stronger online community. OpenWeb partnered with Fox Ne...ws to host live conversations. This boosted engagement and revenue for Fox News. The case study highlights how conversation tools can drive new sign-ups and community growth.

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Video

Spin Your Community Flywheel - Webinar with OpenWeb and Trusted Media Brands

Video Thumbnail

OpenWeb Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.44/5 ★

Read Reviews (1)
Custom Reports

4.60/5 ★

Read Reviews (14)
Analytics

4.07/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.44/5 ★

Read Reviews (1)
Custom Reports

4.60/5 ★

Read Reviews (14)
Analytics

4.07/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for OpenWeb

Top Failure Risks for OpenWeb

OpenWeb News

Partnership

OPENWEB PARTNERS WITH PATCH TO STRENGTHEN LOCAL NEWS COMMUNITIES NATIONWIDE

OpenWeb has partnered with Patch to enhance local news communities across the U.S. by integrating its community engagement technology into Patch's platform. This collaboration aims to improve reader engagement and support local journalism through AI-powered tools like OpenWeb's Aida and Topic Tracker. The partnership seeks to combat "news deserts" by fostering meaningful conversations and community connections.

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Partnership

browsi.com: Browsi Partners With OpenWeb to Deliver Enhanced Revenue Opportunities and Seamless Page Experiences

Browsi partners with OpenWeb to enhance revenue opportunities and improve page experiences.

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Partnership

PinkNews Partners With OpenWeb to Build Healthy Community for LGBTQ+ Audience and Double-Down on First-Party Data - PR Newswire

PinkNews teams up with OpenWeb to create a supportive online space for LGBTQ+ people and enhance the use of first-party data.

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OpenWeb Profile

Company Name

OpenWeb

Company Website

https://www.openweb.com/

HQ Location

521 Broadway, New York, 10012, US

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES D