Opiniion Overview

Opiniion transforms how property managers enhance resident satisfaction by offering real-time insights into resident experiences. This platform goes beyond traditional reputation monitoring, allowing managers to measure and manage resident feedback efficiently. By identifying strengths and resolving issues swiftly, Opiniion helps increase Net Operating Income (NOI) and improve property performance. The software automates frequent resident feedback and authentic review generation, providing a continuous pulse on property sentiment. Notably, it includes social media and business listings management, making it a comprehensive tool for property management companies aiming to optimize resident relations and operational outcomes.

Use Cases

Customers recommend Rating And Review Management, Reputation Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Opiniion.

Other use cases:

  • Contact List Management
  • Engaging And Following Up
  • Generation Of New Leads
  • Sales Review & Feedback
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Business Priorities

Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Opiniion.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Increase Sales & Revenue
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Opiniion Use-Cases and Business Priorities: Customer Satisfaction Data

Opiniion works with different mediums / channels such as Phone Calls.

Reviews

"...It can be easily sent out to all your clients for a review and they don't get posted publicly if they are not good...." Peer review by User

Opiniion, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Opiniion, the No. 1 Resident Satisfaction Software, measures and manages residents' experiences from tour to move-out. Strengths are identified and issues resolved in real time.

Opiniion Customer wins, Customer success stories, Case studies

Why is Opiniion the best choice for Rating And Review Management?

What makes Opiniion ideal for Reputation Management?

How can Opiniion enhance your Customer Feedback Management process?

What benefits does Opiniion offer for Contact List Management?

 

ARBA Living Taps Opiniion to Strengthen Resident Loyalty and Online Reputation

ARBA Living has partnered with Opiniion to enhance resident engagement and improve online reputation. This collaboration will utilize Opiniion's feedback platform to gather resident insights, boost f...ive-star reviews, and address concerns proactively, aligning with ARBA's commitment to service excellence.

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Hive Chooses Opiniion to Power Resident Feedback Across Innovative Communities

Hive has selected Opiniion as its feedback and reputation platform to enhance resident satisfaction in its technology-driven communities. Opiniion will provide Hive with tools for review generation a...nd real-time satisfaction monitoring, aligning with Hive's commitment to innovative resident experiences.

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Oregon Bay Properties Embraces Resident-Centric Strategy with Opiniion Partnership

Oregon Bay Properties has partnered with Opiniion to enhance resident engagement through automated feedback collection and sentiment analytics. This collaboration aims to improve resident satisfactio...n and drive more positive reviews, reinforcing Oregon Bay Properties' reputation for resident-first management.

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Yardi users - Real Estate

Opiniion integrated with Yardi property management software to help Yardi users boost resident engagement and online reviews. Before using Opiniion, properties had 50,098 reviews with an average rati...ng of 3.2. After 18 months, review volume rose to 80,046 and average ratings increased to 3.9. The automated feedback system improved resident satisfaction and made it easier for staff to manage reviews. This led to better online ratings and more leasing inquiries.

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AppFolio users - Real Estate

Opiniion integrated with AppFolio property management software to help property management companies improve resident engagement and online reviews. Before using Opiniion, AppFolio users had 3,513 re...views with an average rating of 2.8. After 10 months, review volume increased to 4,439 and average ratings rose to 4.0. The automated feedback system made it easy for staff to collect resident feedback and improve satisfaction. This led to better online ratings and more leasing inquiries.

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Opiniion Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

3.37/5

Read Reviews (1)
Analytics

3.37/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.37/5

Read Reviews (1)
Analytics

3.37/5

Read Reviews (1)

Software Failure Risk Guidance

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for Opiniion

Top Failure Risks for Opiniion

Opiniion, Inc. News

Partnership

Opiniion Partners with Southwood Realty

Opiniion has partnered with Southwood Realty to integrate its feedback and brand-insights platform into Southwood's property management operations. This collaboration aims to enhance resident satisfaction and operational efficiency by leveraging Opiniion's tools for collecting and analyzing resident sentiment across Southwood's multi-state apartment communities.

Partnership

Opiniion Welcomes Lantower Residential

Opiniion has formed a partnership with Lantower Residential, a multifamily residential developer, to enhance Lantower's brand visibility and growth. This collaboration will leverage Opiniion's storytelling and media strategy to position Lantower as an innovative leader in the real estate sector.

Partnership

GoldOller Real Estate Services Partners with Opiniion to Elevate Resident Experience

GoldOller Real Estate Services has partnered with Opiniion to enhance resident satisfaction across its apartment communities. By integrating Opiniion's feedback tools, GoldOller aims to improve service delivery, streamline online reviews, and foster proactive tenant communication. This collaboration aligns with GoldOller's mission to provide exceptional living environments.

Product

Leveling Up: Opiniion Debuts SocialPro and ListingsPro

Opiniion has launched SocialPro and ListingsPro, expanding its resident feedback and reputation management platform for multifamily communities. These new solutions enable property management teams to manage resident feedback, online reviews, community visibility, and social engagement within a unified platform.

Opiniion, Inc. Profile

Company Name

Opiniion, Inc.

Company Website

https://www.opiniion.com/

HQ Location

Utah

Employees

11-50

Social

Financials

SEED