Oracle Contact Center Anywhere Overview

Oracle Contact Center Anywhere provides online documentation and cloud dashboard access for order management. Users can sign in to manage their cloud services.

Use Cases

Customers recommend Helpdesk Management, Order Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Oracle Contact Center Anywhere.

Other use cases:

  • Workflow Management
  • Contact List Management
See all use cases See less use cases

Oracle Contact Center Anywhere Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Contact Center Anywhere works with different mediums / channels such as Phone Calls. E-Mail. and Chat.

Reviews

"...Promero provides an excellent call center solution...." Peer review by Donna T., President

Oracle Contact Center Anywhere, belong to a category of solutions that help Inside Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Contact Center Anywhere

Top Industries

  • Telecommunications
  • Retail
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Oracle Contact Center Anywhere is popular in Telecommunications, Retail, and Education and is widely used by Enterprise, Mid Market, and Small Business.

Oracle Contact Center Anywhere Customer wins, Customer success stories, Case studies

How can Oracle Contact Center Anywhere optimize your Helpdesk Management Workflow?

Oracle Contact Center Anywhere Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (6)

Oracle Contact Center Anywhere Integrations

Oracle Contact Center Anywhere integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

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for Oracle Contact Center Anywhere

Top Failure Risks for Oracle Contact Center Anywhere

Oracle Corporation News

Product

Oracle Health Secures TEFCA QHIN Designation, Further Strengthening Interoperability Leadership

Oracle Health has been designated as a Qualified Health Information Network (QHIN) under the Trusted Exchange Framework and Common Agreement (TEFCA). This designation enhances Oracle's interoperability capabilities, allowing seamless health data exchange across providers, payers, and government agencies. Oracle Health Information Network, powered by Oracle Cloud Infrastructure, offers a comprehensive view of patient data, improving care delivery and reducing redundant processes.

Partnership

StorPool Storage Unveils Next-Generation HCI Software Stack Integrated with Oracle Virtualization

StorPool Storage has launched a new hyper-converged infrastructure (HCI) software stack that integrates with Oracle Virtualization, enhancing storage solutions for Oracle environments.

Partnership

Apps Associates Advances OneOracle+AI with Customers on a Cloud Journey

Apps Associates, a key Oracle partner, enhances its OneOracle+AI strategy, integrating Oracle Fusion Applications, Oracle Cloud Infrastructure, and AI to support customer cloud transformations. This approach aids organizations in modernizing workloads and activating AI-driven insights, with services now available across various sectors.

Awards

Oracle Recognized as a Leader in Two Gartner Magic Quadrant Reports Assessing Agentic Finance and AI Capabilities

Oracle has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Cloud ERP for both Service-Centric and Product-Centric Enterprises. This recognition highlights Oracle's capabilities in agentic finance, driven by Oracle Fusion Cloud ERP's AI-powered features. The platform enhances finance operations with intelligent agents, predictive insights, and streamlined processes, benefiting organizations like Hearst, Black & Veatch, and PwC.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO