Oracle Contact Center Anywhere Overview
Oracle Contact Center Anywhere provides online documentation and cloud dashboard access for order management. Users can sign in to manage their cloud services.
Use Cases
Customers recommend Helpdesk Management, Order Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Oracle Contact Center Anywhere.
Oracle Contact Center Anywhere Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Contact Center Anywhere works with different mediums / channels such as Phone Calls. E-Mail. and Chat.
Reviews
"...Anywhere Software provides a call center system with a host of features that include call queuing, call routing, as well as callback requests including email, online chat and web callback...." Peer review
Oracle Contact Center Anywhere, belong to a category of solutions that help Inside Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Contact Center Anywhere
Top Industries
- Telecommunications
- Retail
- Education
Popular in
- Enterprise
- Mid Market
- Small Business
Oracle Contact Center Anywhere is popular in Telecommunications, Retail, and Education and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Oracle Contact Center Anywhere Use Cases
What makes Oracle Contact Center Anywhere ideal for Helpdesk Management?
Oracle Contact Center Anywhere Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
Oracle Contact Center Anywhere Integrations
Oracle Contact Center Anywhere integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Oracle Contact Center Anywhere
Top Failure Risks for Oracle Contact Center Anywhere
Oracle Corporation News
Oracle expands presence in Dubai with new AI-powered customer experience centre
Oracle has expanded its presence in Dubai Internet City by opening a new AI-powered Customer Experience Centre. This facility aims to showcase Oracle's latest AI technologies and innovations, offering immersive demonstrations and real-world use cases. It is designed to help organizations accelerate AI innovation and unlock new business opportunities in the UAE and the Middle East.
Oracles agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders
Oracle has introduced new pre-built agents within its Fusion Cloud CX suite to enhance operational efficiency in sales, marketing, and service processes. These agents, such as the Account Product Fit Agent and Deal Advisor Agent, offer predictive and automated features to streamline tasks without needing custom frameworks. This strategic move aims to differentiate Oracle from competitors like Salesforce and Microsoft by providing embedded, cost-effective solutions for CX leaders.
Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R & D Pharmacovigilance Technology ... - Software - Oracle Corporation
Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R & D Pharmacovigilance Technology ... - Software - Oracle Corporation
Oracle Achieves Swift Compatible Application for Payments 2025 - Software - Oracle Corporation
Oracle Achieves Swift Compatible Application for Payments 2025 - Software - Oracle Corporation
Oracle Corporation Profile
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