Oracle CX Commerce Overview

Oracle CX Commerce helps businesses quickly launch and grow with a robust, unified B2B and B2C platform offering AI-powered personalization and user-friendly experience management tools. Key features include self-service ordering, contract pricing, and audience-specific promotions.

Use Cases

Customers recommend Merchandising, Proposal & Quote Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Oracle CX Commerce.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Engagement Management
  • Sending & Publishing Communications
  • Content Management
  • Account Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Oracle CX Commerce.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Enhance Customer Relationships
  • Launch New Products
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Establish Thought Leadership
  • Improve ROI
See all business priorities See less business priorities

Oracle CX Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle CX Commerce works with different mediums / channels such as Promotions. and Website.

Oracle CX Commerce's features include Personalization, Widgets, and Dashboard. and Oracle CX Commerce support capabilities include Chat Support, Email Support, Phone Support, etc. also Oracle CX Commerce analytics capabilities include Custom Reports, and Analytics.

Reviews

"With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need." - Mike K

Oracle CX Commerce, Miva eCommerce, Shift4shop, TrueCommerce eCommerce Platform, Ultra Commerce, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle CX Commerce

Top Industries

  • Computer Software
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Oracle CX Commerce is popular in Computer Software, Information Technology And Services, and Consumer Goods and is widely used by Mid Market, Enterprise, and Small Business.

Oracle CX Commerce Customer wins, Customer success stories, Case studies

What solutions does Oracle CX Commerce provide for Merchandising?

How efficiently Does Oracle CX Commerce manage your Proposal & Quote Management?

What benefits does Oracle CX Commerce offer for Products & Pricelist Management?

Why is Oracle CX Commerce the best choice for Onboarding?

What benefits does Oracle CX Commerce offer for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Oracle CX Commerce solved their E-Commerce Platform needs. Cuspera uses 719 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Oracle CX Commerce testimonial

Mike K

Director of Software Integration and Web Applications

AirBorn

With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K
Oracle CX Commerce testimonial

Juan D

Head of eCommerce & Digital Marketing

Bruno Fritsch

Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D
Oracle CX Commerce testimonial

Camila C

Ecommerce Manager

Presentes Mickey

All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C
CUSTOMERS TESTIMONIALS
Oracle CX Commerce testimonial

Mike K

Director of Software Integration and Web Applications

AirBorn

With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K
Oracle CX Commerce testimonial

Juan D

Head of eCommerce & Digital Marketing

Bruno Fritsch

Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D
Oracle CX Commerce testimonial

Camila C

Ecommerce Manager

Presentes Mickey

All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C

Oracle CX for Commerce

Video Thumbnail

Frequently Asked Questions(FAQ)

for Oracle CX Commerce

What is Oracle CX Commerce?

Oracle CX Commerce is a unified platform for B2B and B2C eCommerce, providing enhanced online buying experiences and personalization leading to increased online sales. It can be deployed in industries such as Automotive, Communications, Construction and Engineering, Financial Services and more.

The features supporting B2B Commerce include self-service in supporting requirements such as contract pricing, customer catalogs, managing multi-level organizations and more. The website creation and experience management tools are simple, user-friendly with a drag-and-drop interface, enabling quick innovations and creation of dynamic experiences based on unique needs.

The AI-powered personalization enables individualized shopping experiences for B2C customers, providing guided navigation, personalized omnichannel search and more. It also helps collect key trends, customer preferences and create audience specific promotions.

Other features include self-service ordering, intuitive configuration, subscription and content management and more.

What is Oracle CX Commerce used for?

Oracle CX Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Scale Best Practices by Merchandising, Proposal & Quote Management and Products & Pricelist Management .

What are the top features of Oracle CX Commerce?

Personalization, Widgets and Dashboard are some of the top features of Oracle CX Commerce.

Who uses Oracle CX Commerce?

Oracle CX Commerce is used by Computer Software, Information Technology And Services and Consumer Goods among other industries.

What are Oracle CX Commerce alternatives?

Miva ECommerce, Shift4Shop, TrueCommerce ECommerce Platform and Ultra Commerce are popular alternatives for Oracle CX Commerce.

Where is Oracle CX Commerce located?

Oracle CX Commerce is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used Oracle CX Commerce for merchandising and proposal & quote management

Oracle CX Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (16)
Custom Reports

4.59/5

Read Reviews (61)
Analytics

4.49/5

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (16)
Custom Reports

4.59/5

Read Reviews (61)
Analytics

4.49/5

Read Reviews (38)

Software Failure Risk Guidance

?

for Oracle CX Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Oracle CX Commerce

Oracle Corporation News

Awards

Oracle Named a Leader in Gartner Magic Quadrant for Transportation ...

Oracle has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Transportation Management Systems for the 19th time. This accolade highlights Oracle's strong execution and comprehensive vision in the field. Oracle's Fusion Cloud Transportation Management, part of its Supply Chain & Manufacturing suite, leverages AI to enhance logistics efficiency, reduce costs, and improve service performance, addressing challenges like volatile demand and rising costs.

Product

Consolidate Oracle Fusion AI Data Platform and E-Business Suite Data ...

Oracle has introduced the Oracle AI Data Platform to integrate data from Oracle Fusion AI Data Platform and Oracle E-Business Suite. This cloud-native platform enhances data integration, governance, and AI/ML capabilities. It supports a unified lakehouse architecture, enabling seamless reporting and analytics. The platform aims to improve financial transparency and decision-making by consolidating data across systems.

Product

Oracle adds AI features to utilities suite targeting cost reduction and ...

Oracle has introduced new AI features to its Utilities Industry Suite, aiming to reduce costs and enhance reliability for electric, gas, and water utilities. The updates include AI-powered anomaly detection for billing accuracy, generative AI for asset failure prevention, and enhanced data intelligence tools for operations. These tools are designed to improve decision-making and customer satisfaction while addressing operational challenges.

Awards

Oracle Secures Third Consecutive ABEA Win for Clinical Trial Data Management & Analytics

Oracle has won the Best Clinical Trials Supplier Award for Data Management & Analytics at the Asia Pacific Biopharma Excellence Awards 2026 for the third consecutive year. This recognition highlights Oracle's commitment to enhancing data quality and operational visibility in clinical trials through its Clinical One Data Collection solution, which aids in standardizing data handling and accelerating medical breakthroughs.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO