Oracle Field Service Overview

Oracle Field Service Cloud transforms customer experience and boosts field service productivity. It uses predictive technology to automatically schedule and optimize tasks.

Use Cases

Customers recommend Collaboration, Measuring Customer Satisfaction, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Oracle Field Service.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Measuring Net Promoter Score
  • Contract Management
  • Knowledge Management
  • Order Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Oracle Field Service.

Oracle Field Service Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Field Service works with different mediums / channels such as Mobile. and Promotions.

Reviews

"...I would definitely recommend this to anyone in the market for such program as it really helps with workflow and to make appointments time windows ...." Peer review by Shane H., Field tech supervisor , Telecommunications

Oracle Field Service, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Field Service

Top Industries

  • Telecommunications

Popular in

  • Enterprise

Oracle Field Service is popular in Telecommunications, and is widely used by Enterprise,

Oracle Field Service Customer wins, Customer success stories, Case studies

How does Oracle Field Service facilitate Collaboration?

What Are the key features of Oracle Field Service for Measuring Customer Satisfaction?

How does Oracle Field Service facilitate Products & Pricelist Management?

How does Oracle Field Service address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Oracle Field Service solved their Field Service Management needs. Cuspera uses 135 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Get to know Oracle Field Service

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Peers used Oracle Field Service for collaboration and measuring customer satisfaction

Oracle Field Service Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.02/5 ★

Read Reviews (3)
Custom Reports

3.82/5 ★

Read Reviews (7)
Analytics

3.44/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.02/5 ★

Read Reviews (3)
Custom Reports

3.82/5 ★

Read Reviews (7)
Analytics

3.44/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Oracle Field Service

Top Failure Risks for Oracle Field Service

Oracle Corporation News

Awards

Oracle ACE Sadia Tahseen Excels in Enterprise Middleware and Cloud Integration

Sadia Tahseen, recognized as an Oracle ACE, excels in enterprise middleware and cloud integration, showcasing her expertise in Oracle SOA, OCI, and OIC. The Oracle ACE program honors individuals for their significant contributions and leadership in the Oracle community. Tahseen's recognition underscores her impact as a thought leader and mentor, highlighting her role in driving digital transformation and innovation.

Product

Oracle Health Secures TEFCA QHIN Designation, Further Strengthening Interoperability Leadership

Oracle Health has been designated as a Qualified Health Information Network (QHIN) under the Trusted Exchange Framework and Common Agreement (TEFCA). This designation enhances Oracle's interoperability capabilities, allowing seamless health data exchange across providers, payers, and government agencies. Oracle Health Information Network, powered by Oracle Cloud Infrastructure, offers a comprehensive view of patient data, improving care delivery and reducing redundant processes.

Partnership

Orca Security Now Available on Oracle Cloud Marketplace

Orca Security's Cloud Native Application Protection Platform is now available on Oracle Cloud Marketplace, allowing Oracle Cloud Infrastructure users to enhance their security posture with agentless deployment. This integration offers instant-on security, comprehensive risk detection, and continuous compliance, leveraging Orca's SideScanningTM technology and AI capabilities. The partnership strengthens Orca's commitment to Oracle's ecosystem, providing customers with efficient security solutions.

Partnership

StorPool Storage Unveils Next-Generation HCI Software Stack Integrated with Oracle Virtualization

StorPool Storage has launched a new hyper-converged infrastructure (HCI) software stack that integrates with Oracle Virtualization, enhancing storage solutions for Oracle environments.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO