Oracle Siebel Field Service Overview

Oracle-Siebel-Field-Service enhances customer service efficiency and effectiveness. Businesses benefit from streamlined operations and improved customer satisfaction.

Use Cases

Customers recommend Billing And Invoice Management, Helpdesk Management, Contract Management, as the business use cases that they have been most satisfied with while using Oracle Siebel Field Service.

Other use cases:

  • Proposal & Quote Management
  • Offer Management
  • Knowledge Management
  • Lead Management
  • Measuring Customer Satisfaction
  • Cross Selling
  • Meeting Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Oracle Siebel Field Service.

Other priorities:

See all business priorities See less business priorities

Oracle Siebel Field Service Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Siebel Field Service works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.

Reviews

"...Better call center metrics / KPIs, but terrible customer service...." Peer review by Consultant

Oracle Siebel Field Service, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Siebel Field Service

Top Industries

  • Computer Software
  • Information Technology and Services
  • Entertainment

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Oracle Siebel Field Service is popular in Computer Software, Information Technology And Services, and Entertainment and is widely used by Small Business, Large Enterprise, and Enterprise.

Oracle Siebel Field Service Customer wins, Customer success stories, Case studies

What Are the key features of Oracle Siebel Field Service for Billing And Invoice Management?

Oracle Siebel Field Service Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

1.62/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

1.62/5 ★

Read Reviews (3)

Oracle Siebel Field Service Integrations

Oracle Siebel Field Service integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

2.06/5 ★

Read Reviews (9)

idev CMS

4.07 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Oracle Siebel Field Service

Top Failure Risks for Oracle Siebel Field Service

Oracle Corporation News

Awards

Oracle Named a Leader in 2026 Gartner Magic Quadrant for Source-to-Pay Suites

Oracle has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Source-to-Pay Suites, highlighting its Oracle Fusion Cloud Procurement's embedded AI, analytics, and automation capabilities. This recognition underscores Oracle's focus on innovation and helping customers achieve business outcomes through streamlined procurement processes and enhanced supplier collaboration.

Read more →
Awards

Oracle Named a Leader in 2026 Gartner Magic Quadrant for Source - to - Pay Suites - Software - Oracle Corporation

Oracle has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Source-to-Pay Suites, highlighting its Oracle Fusion Cloud Procurement. The platform's embedded AI, analytics, and automation enhance procurement processes, offering features like AI-driven supplier management and strategic sourcing. This recognition underscores Oracle's innovation and execution in helping organizations streamline procurement and achieve business outcomes.

Read more →
Partnership

Kenya secures first public cloud region through iXAfrica and Oracle alliance

Oracle and iXAfrica have partnered to establish Kenya's first public cloud region, enhancing local data storage and processing capabilities. This initiative will provide Oracle Cloud Infrastructure services in Nairobi, reducing latency and supporting data sovereignty. The collaboration aims to boost Kenya's digital infrastructure, benefiting enterprises, start-ups, and government agencies by offering a full suite of cloud services aligned with global standards.

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Partnership

Oracle TikTok Deal Recasts Cloud Role And Data Oversight Risks

Oracle has finalized its role in a U.S.-based TikTok joint venture, expanding its responsibilities in storing and securing TikTok's U.S. user data. This partnership highlights Oracle's move into consumer-facing data infrastructure, aligning with its cloud and data security focus. The deal positions Oracle against major cloud providers like Amazon and Microsoft, emphasizing its capability in handling regulated, high-volume workloads.

Read more →

Oracle Corporation Profile

Company Name

Oracle Corporation

Company Website

https://www.oracle.com/index.html

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

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Financials

IPO