OSF UnifyCOMMERCE Product Overview

OSF Digital transforms ecommerce transactions into engaging customer experiences that drive revenue and build brands. Integration with other business applications is also provided.

Customer stories

How satisfied the customers are with OSF UnifyCOMMERCE use-cases

OSF UnifyCOMMERCE Customer Insights, Testimonials and Case Studies

Latitude Financial Services - Financial Services

Salesforce Marketing Cloud helped Latitude Financial Services move from phone sales to online marketing. OSF Digital integrated the platform with their CRM and enabled Einstein GPT for Marketing. LFS... marketers improved email deliverability and engagement. Email open rates doubled. Campaigns launched 7 times faster. LFS saw record-high revenue three months after launch.

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Cacau Show - Consumer Goods

OSF Digital used Salesforce Marketing Cloud and improved Salesforce Commerce Cloud for Cacau Show. Cacau Show wanted to fix code issues and boost digital marketing. OSF Digital updated the code base,... fixed bugs, and set up Marketing Cloud journeys. Email open rates jumped from 10% to 60%. Cacau Show now sends more personalized emails and spends less on email marketing. The company also gets better support and new website features.

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Burton Snowboards - Retail

Salesforce Service, Experience, and Marketing Clouds helped Burton Snowboards get a 360-degree view of their customers. Burton wanted to grow direct-to-consumer sales and improve digital service. OSF... Digital integrated multiple Salesforce clouds for better customer data and service. Burton now delivers personalized communication and cross-channel service. The company is moving toward a digital, consumer-focused retail model.

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The Warehouse Group (TWG) - Retail

Salesforce Service Cloud and Field Service Management helped The Warehouse Group (TWG) improve booking and scheduling for technicians. TWG needed better resource visibility and easier booking across ...channels. OSF deployed a customer-centric booking solution in a multi-cloud setup. Staff now have full information in one place and can nurture more leads. The solution reduced manual work, improved customer satisfaction, and increased sales opportunities.

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Harvey Nichols - Retail

Salesforce Loyalty Management helped Harvey Nichols improve its loyalty program. The retailer wanted to keep more customers and increase their lifetime value. OSF Digital launched a flexible loyalty ...program for them. Harvey Nichols saw a 15% boost in frequency of spend, 22% growth in average transaction value, and 37% increase in reward redemption. The new program offers exclusive perks like free drinks, discounts, and special experiences.

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Urban Decay - Consumer Goods

Urban Decay used FirstSpirit CMS and Salesforce Commerce Cloud to improve content localization and internationalization. The company wanted to reach more global customers and create a consistent bran...d experience on all Urban Decay websites. OSF Digital helped Urban Decay integrate these platforms for seamless content management. The solution allowed Urban Decay to manage and localize content for each country site, supporting their global expansion goals.

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OSF UnifyCOMMERCE Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.96/5 ★

Read Reviews (12)
Analytics

3.83/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.96/5 ★

Read Reviews (12)
Analytics

3.83/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for OSF UnifyCOMMERCE

Top Failure Risks for OSF UnifyCOMMERCE

OSF Commerce News

Executive
 

OSF Digital hires Zameer Momin as APAC AVP for Strategy

OSF Digital has appointed Zameer Momin as the area vice president of strategy for the APAC region. Based in Melbourne, Momin will collaborate with leadership to enhance enterprise customers' data, AI, and Salesforce capabilities. He aims to position OSF as a key partner in solving complex business challenges, emphasizing strategic deployment and ROI. Momin previously led Salesforce initiatives at KPMG Australia.

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Awards
 

OSF Digital Named a Major Player in IDC MarketScape: Worldwide Salesforce Implementation Services 2025-2026 Vendor Assessment - Yahoo Finance

OSF Digital has been recognized as a Major Player in the IDC MarketScape: Worldwide Salesforce Implementation Services 20252026 Vendor Assessment. This recognition highlights OSF Digital's strategic, advisory-first approach and its ability to lead complex Salesforce projects across various industries. The company has shown sustained growth and enhanced its advisory and managed services portfolio globally.

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Company
 

OSF Digital Expands Its Global Presence with a New Office in Hyderabad, India

OSF Digital has opened a new office in Hyderabad, India, to enhance its global delivery capabilities and support its growing client base. This strategic move aims to leverage Hyderabad's talent pool and technology infrastructure, aligning with OSF's focus on innovation and operational excellence. The office will initially host around 100 employees and serve as a hub for multi-cloud Salesforce implementations and managed services.

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Executive
 

OSF Digital Appoints Simon Mulcahy as Executive Advisor

OSF Digital has appointed Simon Mulcahy as executive advisor. Mulcahy, a former Salesforce executive, brings expertise in digital transformation and cloud solutions. His role will focus on guiding OSF Digitals growth strategy and enhancing its service offerings for enterprise clients.

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OSF Commerce Profile

Company Name

OSF Commerce

Company Website

https://osf.digital/

HQ Location

5600, boulevard des Galeries Bur 530 Québec, Québec G2K 2H6

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