Paramantra: Product updates, Customer stories, and Insights | 2026 Cuspera

Paramantra replaced SAP CRM for a leading real estate company in India. The company faced slow lead allocation, too many disconnected systems, and heavy manual data entry. Paramantra unified sales an...d marketing processes, automated lead management, and reduced paperwork by up to 95%. Sales productivity increased with a real-time sales communication system. The solution improved data security and efficiency across 25+ projects.
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Paramantra CRM helps the world's biggest provider of industrial measurement solutions support mission critical assembly lines. The company uses Paramantra to power its customer hotline and manage pre...ventive maintenance. Paramantra automates reporting for repair times and first time fix rates. The solution enables zero unplanned downtime for 61 months. The customer highlights Paramantra's responsive and knowledgeable team.
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Paramantra CRM helped a top outdoor gear manufacturer manage millions of customers. The company faced challenges with high call volumes and manual ticketing. Paramantra provided a robust system to tr...ack all customer requests and conversations. The solution improved support efficiency for hundreds of daily calls. The company now handles all customer support activities using Paramantra.
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A large real estate organization in India faced challenges with their sales and marketing processes. They used multiple systems, including SAP, for managing leads, which was inefficient and time-cons...uming. Paramantra replaced SAP CRM, providing an enterprise-grade solution that automated lead management and reduced paperwork by 95%. This improved sales productivity and data security, allowing the sales team to focus more on selling rather than data entry.
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A multi-billion dollar global manufacturer of medical devices needed a CRM solution to improve support and productivity. Paramantra provided a cloud-based CRM that connected the central response team... with regional management and field service engineers. This solution allowed for better decision-making and improved connectivity, ensuring timely support for customers. The advanced accessibility options helped the management team stay on performance metrics.
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A leading manufacturer of extreme weather gear needed a better way to manage customer support. With over 300 retail stores and a presence in 3000+ outlets, they faced challenges with manual ticketing.... Paramantra's CRM solution helped them efficiently handle hundreds of customer calls 24/7. The system improved tracking of customer requests and reduced miscommunication.
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