Planhat Overview
Planhat's Customer Success Software transforms how businesses manage customer relationships by unifying go-to-market data, teams, and tools. This platform is designed for teams aiming to deliver enhanced value to their customers efficiently. It integrates customer data into a single ecosystem, enabling businesses to act on insights quickly and effectively. With specialized tools and a scalable foundation, Planhat supports diverse business needs, from startups to large enterprises. A notable feature is its ability to align cross-functional teams, ensuring everyone from sales to support is informed and engaged. This unified approach not only improves customer satisfaction but also drives revenue growth by fostering deeper customer relationships.
Use Cases
Customers recommend Onboarding, Playbook Creation, Engagement Management, as the business use cases that they have been most satisfied with while using Planhat.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Planhat.
Planhat Use-Cases and Business Priorities: Customer Satisfaction Data
Planhat's features include Feedback Surveys, Ticketing, Alerts: Popups & Notifications, etc. and Planhat support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Planhat analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Planhat is incredibly strong on managing CS workflow and likely supports use cases that other platforms do not...." Peer review by Administrator
Planhat, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Planhat is a flexible and powerful Customer Success Platform offering Customer 360, health scores, playbooks, and customer portals. Insights are turned into actionable data for success.
Popular Business Setting
for Planhat
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Planhat is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Planhat Use Cases
Why is Planhat the best choice for Onboarding?
How does Planhat facilitate Playbook Creation?
How does Planhat facilitate Engagement Management?
How does Planhat facilitate Customer Feedback Management?
What makes Planhat ideal for Workflow Management?
20+ more Business Use Cases
31 buyers and buying teams have used Cuspera to assess how well Planhat solved their Revenue Management needs. Cuspera uses 483 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
Peers used Planhat for onboarding and playbook creation
Planhat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (28) |
Planhat Integrations
Planhat integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Planhat
Overall Risk Meter
Top Failure Risks for Planhat
Planhat AB Profile
HQ Location
Employees
11-50
Social
Financials
SERIES A
