Pobuca Overview

Pobuca enhances growth with Customer Experience and Loyalty through Pobuca Experience Cloud. Company data is optimized for better customer engagement.

Use Cases

Customers recommend Contact List Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Pobuca.

Other use cases:

  • Managing Social Media Account
  • Customer Feedback Management
  • Helpdesk Management
  • Engaging And Following Up
  • Account Management
  • Collaboration
  • Relationship Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pobuca.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
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Pobuca Use-Cases and Business Priorities: Customer Satisfaction Data

Pobuca works with different mediums / channels such as Website. E-Mail. Text SMS etc.

Pobuca's features include Personalization. and Pobuca support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Pobuca analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The Android App allows me to make calls and keep track...." Peer review by CR, Sosaley Technologies

Pobuca, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pobuca

Top Industries

  • Legal Services
  • Food & Beverages
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Pobuca is popular in Legal Services, Food & Beverages, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Pobuca Customer wins, Customer success stories, Case studies

What makes Pobuca ideal for Contact List Management?

What Are the key features of Pobuca for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Pobuca solved their Customer Experience Management needs. Cuspera uses 325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Vero SA - Retail

Pobuca helped Vero SA, a leading supermarket chain in the Balkans, boost shopper sales. Vero used segmented promotions and discount coupons to drive more purchases. The solution involved a new commun...ication channel and engaged brand manufacturers to grow their sales. This approach also created new income streams to support the channel. The case highlights customer engagement, loyalty, and CRM strategies in retail.

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ELVIOMEX - Manufacturing

Pobuca helped ELVIOMEX boost team productivity and collaboration with one tool. ELVIOMEX, a commercial dishwasher manufacturer with 30 years in B2B and presence in 28 countries, needed a modern, user...-friendly, and flexible system. The solution integrated chat, files, and video meetings in a single workspace. It supported mobile devices and new communication methods. The new system improved collaboration for ELVIOMEX's distributed workforce.

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Schneider Electric - Utilities - Very Large

Pobuca helped Schneider Electric boost shopper sales by using segmented promotions. Schneider Electric wanted to reward loyal customers and increase their sales. They also aimed to improve customer e...ngagement and achieve multichannel communication. Pobuca provided tools for customer loyalty, customer engagement, and business intelligence. Schneider Electric gained insights into purchasing habits across different regions.

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Vodafone - Telecommunications

Pobuca helps Vodafone improve business communication productivity. Vodafone needed to find the right contacts quickly and set up a strong communication channel. Pobuca provided solutions for customer... engagement, CRM, and business intelligence. Vodafone now makes better decisions at the right moment. The case highlights benefits in customer loyalty and advanced analytics.

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GANT - Apparel & Fashion

Pobuca Experience Cloud helped GANT improve customer engagement and decision-making. GANT needed a clear view of the customer journey and unified customer profiles. They wanted to optimize engagement... and use metrics to assess marketing actions. Pobuca provided tools for customer 360, CRM, and business intelligence. This helped GANT adapt to market changes and better manage their marketing budget.

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Levante Ferries - Transportation/trucking/railroad

Pobuca helped Levante Ferries build a smart database for customer insights and omnichannel communication. Levante Ferries wanted to understand business needs and turn them into technical solutions. P...obuca worked with a third-party web service to collect real-time data and make it useful for the business. The new system is user-friendly and helps Levante Ferries learn about customer behavior and needs. This supports better customer engagement and loyalty.

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Pobuca interview series 2023 || The latest innovations in Loyalty || with Tom Peace

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Peers used Pobuca for contact list management and loyalty management

Pobuca Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (3)
Custom Reports

3.78/5 ★

Read Reviews (11)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (3)
Custom Reports

3.78/5 ★

Read Reviews (11)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Pobuca

Overall Risk Meter

Low Medium High

Top Failure Risks for Pobuca

Pobuca News

Awards

INTERSPORT & Pobuca win GOLD in e-commerce and BRONZE with IKEA at the Loyalty Awards 2025

Pobuca and its partners, INTERSPORT and IKEA Greece, received accolades at the Loyalty Awards 2025. INTERSPORT, in collaboration with Pobuca, won Gold for Best in E-Commerce, showcasing the impact of the Pobuca Experience Cloud on customer engagement. IKEA Greece, with Pobuca's support, earned Bronze for Best Use of Data & Customer Analytics, enhancing customer loyalty and business outcomes.

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Product

Pobuca and Intersport present next-gen retail AI at SEV event

Pobuca and Intersport showcased advanced retail AI solutions at a SEV event, highlighting innovations in customer experience and loyalty for the retail sector. The presentation focused on leveraging Pobuca's AI-driven technologies to enhance customer engagement, loyalty programs, and in-store experiences for retailers.

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Pobuca Profile

Company Name

Pobuca

Company Website

https://www.pobuca.com/

Year Founded

2000

HQ Location

3rd Floor 207 Regent Street W1B

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SEED