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Product Business Settings

ProProfs Knowledge Base Software is popular in Computer Software, Information Technology And Services, and Telecommunications industries and is widely used by Mid Market, Small Business, and Enterprise.

ProProfs Knowledge Base Software Product Overview

ProProfs offers a knowledge base software to create internal resources or customer help centers, reducing support tickets by up to 80%. A free start option is available.

How satisfied the customers are with ProProfs Knowledge Base Software use-cases

Reviews

"...The tool has some impressive features that let you create a centralized knowledge platform both for internal and external use...." Peer review by User

ProProfs Knowledge Base Software Customer Insights, Testimonials and Case Studies

University of Zurich - Education - Very Large

ProProfs Quiz Maker helped University of Zurich modernize its assessment process. The Swiss National Work and Health Program faced heavy workloads from essay-based exams. ProProfs enabled online quiz...zes for pre-assignments and module exams. This reduced grading workload and made assessments less overwhelming for students. The tool also gave insights into student learning and teaching effectiveness.

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Sustainable Electronics Recycling International (SERI) - Non Profit Organization Management - Medium

ProProfs helped Sustainable Electronics Recycling International (SERI) scale auditor training to over 1000 companies in 41 countries. SERI faced challenges tracking trainee progress and quiz results ...manually, which was inefficient and error-prone. ProProfs automated quizzes, provided permanent transcripts, and delivered data-driven insights. This improved efficiency, accuracy, and allowed SERI to expand its global reach. SERI rated ProProfs support as a 10 for accessibility and helpfulness.

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Peers used ProProfs Knowledge Base Software for knowledge management and helpdesk management

ProProfs Knowledge Base Software Competitors

ProProfs Knowledge Base Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (25)
Analytics

4.30/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.63/5 ★

Read Reviews (25)
Analytics

4.30/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for ProProfs Knowledge Base Software

Overall Risk Meter

Low Medium High

Top Failure Risks for ProProfs Knowledge Base Software

ProProfs News

M&A
 

ProProfs Acquires PeopleGoal - citybiz

ProProfs has acquired PeopleGoal, expanding its capabilities in employee engagement and performance management solutions.

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M&A
 

ProProfs Acquires HR & Performance Goals Management Software PeopleGoal - PR Web

ProProfs has acquired PeopleGoal, a software for HR and performance goals management.

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ProProfs Profile

Company Name

ProProfs

Company Website

https://www.proprofs.com

HQ Location

Los Angeles , Calfornia

Employees

11-50

Social

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Financials

PRIVATE