ProProfs Knowledge Base Software Overview
ProProfs offers a knowledge base software to create internal resources or customer help centers, reducing support tickets by up to 80%. A free start option is available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using ProProfs Knowledge Base Software.
Business Priorities
Improve Internal Communications is the most popular business priority that customers and associates have achieved using ProProfs Knowledge Base Software.
ProProfs Knowledge Base Software Use-Cases and Business Priorities: Customer Satisfaction Data
ProProfs Knowledge Base Software works with different mediums / channels such as Website. Chat. and Video.
ProProfs Knowledge Base Software's features include Ticketing, and Templates. and ProProfs Knowledge Base Software support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ProProfs Knowledge Base Software analytics capabilities include Custom Reports, and Analytics.
Reviews
"...With ProProfs Knowledge Base, we landed at an easy to use, versatile, and a clutter-free interface...." Peer review by himani g
ProProfs Knowledge Base Software, Helpjuice, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ProProfs Knowledge Base Software
Top Industries
- Computer Software
- Information Technology and Services
- Telecommunications
Popular in
- Mid Market
- Small Business
- Enterprise
ProProfs Knowledge Base Software is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Small Business, and Enterprise.
ProProfs Knowledge Base Software Customer wins, Customer success stories, Case studies
What makes ProProfs Knowledge Base Software ideal for Knowledge Management?
How does ProProfs Knowledge Base Software address your Helpdesk Management Challenges?
What solutions does ProProfs Knowledge Base Software provide for Collaboration?
How can ProProfs Knowledge Base Software optimize your Content Management Workflow?
14 buyers and buying teams have used Cuspera to assess how well ProProfs Knowledge Base Software solved their Knowledge Management needs. Cuspera uses 337 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Peers used ProProfs Knowledge Base Software for knowledge management and helpdesk management
ProProfs Knowledge Base Software Competitors
ProProfs Knowledge Base Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for ProProfs Knowledge Base Software
Overall Risk Meter
Top Failure Risks for ProProfs Knowledge Base Software
ProProfs News
ProProfs Profile
Company Name
ProProfs
Company Website
https://www.proprofs.comHQ Location
Los Angeles , Calfornia
Employees
11-50
Social
Financials
PRIVATE
