Questback Feedback Platform Overview
Questback addresses the critical challenge of harnessing customer feedback to drive organizational growth. With over 24 years of expertise, Questback transforms feedback into actionable insights that boost organizational effectiveness and profitability. This platform stands out by offering a unique system that captures and analyzes feedback, providing businesses with the perspectives needed to unlock their full potential. By integrating feedback as a strategic tool, organizations can make informed decisions that align with their goals. Questback's experience management capabilities are trusted by clients worldwide, making it a valuable asset for forward-thinking organizations aiming to leverage customer insights for competitive advantage.
Use Cases
Customers recommend Engaging And Following Up, Collaboration, Automated Workflows, as the business use cases that they have been most satisfied with while using Questback Feedback Platform.
Questback Feedback Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Questback Feedback Platform works with different mediums / channels such as User Generated Content. Blogs. and Phone Calls.
Questback Feedback Platform's features include Embedded Survey Forms, Alerts: Popups & Notifications, and Dashboard. and Questback Feedback Platform support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Questback Feedback Platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Business benefits have included increased engagement, authentic feedback and insight, over 40% reduced costs, rich input into strategic projects and, most importantly, cultural change...." Peer review by Kam Somal, Group Head of Organisational Development, RSA
Questback Feedback Platform, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Questback is a unique feedback system with over 20 years of experience. Their platform helps organizations reach their full potential.
Popular Business Setting
for Questback Feedback Platform
Top Industries
- Research
Popular in
- Small Business
Questback Feedback Platform is popular in Research, and is widely used by Small Business,
Questback Feedback Platform Customer wins, Customer success stories, Case studies
Why is Questback Feedback Platform the best choice for Engaging And Following Up?
What solutions does Questback Feedback Platform provide for Collaboration?
What makes Questback Feedback Platform ideal for Automated Workflows?
What makes Questback Feedback Platform ideal for Market Research?
11 buyers and buying teams have used Cuspera to assess how well Questback Feedback Platform solved their Customer Feedback Management needs. Cuspera uses 278 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Handelsbanken - Banking
Read more →Scania - Automotive
Read more →Handelsbanken - Banking
Read more →Questback Feedback Platform Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (62) |
| Analytics | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (62) |
| Analytics | Read Reviews (26) |
Software Failure Risk Guidance
?for Questback Feedback Platform
Overall Risk Meter
Top Failure Risks for Questback Feedback Platform
Questback Profile
HQ Location
295 Madison Avenue, 45th Floor New York, NY 10017 United States
Employees
251-500
Social
Financials
SERIES B
