Quiq Messaging Overview
Quiq addresses the challenge of managing customer interactions across multiple channels with its AI-powered conversational CX platform. It enables enterprises to deploy AI Agents that facilitate seamless communication and enhance customer experiences. The platform consolidates management into a single workspace, allowing businesses to efficiently oversee AI-driven interactions. Quiq's solution integrates smoothly with existing systems, ensuring data portability and comprehensive reporting. This empowers enterprises to gain actionable insights and improve customer loyalty. A notable feature is its agentic AI toolkit, which provides businesses with the flexibility to customize their AI Agents, ensuring they meet specific enterprise needs.
Use Cases
Customers recommend Engagement Management, Customer Feedback Management, Communication Management, as the business use cases that they have been most satisfied with while using Quiq Messaging.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Quiq Messaging.
Quiq Messaging Use-Cases and Business Priorities: Customer Satisfaction Data
Quiq Messaging works with different mediums / channels such as Chat. Text SMS. and Phone Calls.
Quiq Messaging's features include Bot, Dashboard, and Alerts: Popups & Notifications. and Quiq Messaging support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Quiq Messaging analytics capabilities include Analytics, and Custom Reports.
Reviews
"...From the User side; extremely intuitive for agents, high customer satisfaction, and efficiency...." Peer review by Kim E., Customer Experience Manager, Apparel & Fashion
Quiq Messaging, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Quiq-messaging transforms CX with its AI-powered conversational platform. Schedule a demo or contact Quiq today.
Popular Business Setting
for Quiq Messaging
Top Industries
- Financial Services
- Retail
- Telecommunications
Popular in
- Mid Market
- Small Business
- Enterprise
Quiq Messaging is popular in Financial Services, Retail, and Telecommunications and is widely used by Mid Market, Small Business, and Enterprise.
Quiq Messaging Customer wins, Customer success stories, Case studies
What Are the key features of Quiq Messaging for Engagement Management?
How efficiently Does Quiq Messaging manage your Customer Feedback Management?
What Are the key features of Quiq Messaging for Communication Management?
What benefits does Quiq Messaging offer for Lead Engagement?
How efficiently Does Quiq Messaging manage your Collaboration?
9 buyers and buying teams have used Cuspera to assess how well Quiq Messaging solved their Conversational Marketing needs. Cuspera uses 452 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
Daily Harvest - Food & Beverages
Read more →Panasonic - Consumer Electronics
Read more →Molekule - Retail
Read more →LOOP - Insurance
Read more →Brinks Home - Home Security
Read more →BODi® - Health, Wellness And Fitness
Read more →
Peers used Quiq Messaging for engagement management and customer feedback management
Quiq Messaging Competitors
Quiq Messaging Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (13) |
| Custom Reports | Read Reviews (45) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (13) |
| Custom Reports | Read Reviews (45) |
Software Failure Risk Guidance
?for Quiq Messaging
Overall Risk Meter
Top Failure Risks for Quiq Messaging
Quiq, Inc. News
Quiq Advances Contact Center Quality Management with New Agentic AI Analyst
Quiq has launched the Conversation Analyst, an agentic AI solution designed to enhance contact center quality management. This tool analyzes conversations across various platforms, providing real-time insights to improve customer experiences and operational efficiency. It allows organizations to address issues proactively and personalize interactions, thereby boosting customer satisfaction and competitive advantage. The solution is already in use by companies like Spirit Airlines.
Quiq Appoints Channel Veteran Karen Bowman to Drive Technology Solutions Distributor Ecosystem Expansion
Quiq appointed Karen Bowman as Senior Director of Channel Development to expand its technology solutions distributor ecosystem. This move emphasizes Quiq's focus on partner-led growth and scaling its AI-powered customer experience solutions. Bowman, with extensive experience from companies like Microsoft and Cisco, will enhance Quiq's channel strategy and support its growth in AI agents for customer engagement.
Quiq Appoints Channel Veteran Karen Bowman to Drive Technology Solutions Distributor Ecosystem Expansion - PR Newswire
Quiq has appointed Karen Bowman as Senior Director of Channel Development to expand its technology solutions distributor ecosystem. With extensive experience from companies like Microsoft and Cisco, Bowman will enhance Quiq's partner ecosystem and drive growth in AI-powered customer experience solutions. This strategic move underscores Quiq's commitment to leveraging channels for scalable business growth.
Quiq and Carahsoft Partner to Enable the Adoption of Trusted Agentic AI Solutions in the ... - AiThority
Quiq partners with Carahsoft to promote the use of trusted AI solutions in the public sector.
Quiq, Inc. Profile
Company Name
Quiq, Inc.
Company Website
https://quiq.com/HQ Location
22 South Grand Avenue, Bozeman, MT 59715, US
Employees
11-50
Social
Financials
SERIES C
