Redpoint Global CDP Overview

Redpoint Global's CDP ingests messy customer data and resolves identities. It empowers business users to build reusable segments without code and activates data across channels.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Personalized Marketing, as the business use cases that they have been most satisfied with while using Redpoint Global CDP.

Other use cases:

  • Campaign Management
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Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using Redpoint Global CDP.

Redpoint Global CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Redpoint Global CDP works with different mediums / channels such as Mobile. Omnichannel. Phone Calls etc.

Redpoint Global CDP's features include Personalization. and Redpoint Global CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Redpoint Global CDP analytics capabilities include Custom Reports, and Analytics.

Redpoint Global CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Redpoint Global CDP

Top Industries

  • Retail
  • Telecommunications

Popular in

Redpoint Global CDP is popular in Retail, and Telecommunications, and is widely used by

Redpoint Global CDP Customer wins, Customer success stories, Case studies

What solutions does Redpoint Global CDP provide for Engagement Management?

What Are the key features of Redpoint Global CDP for Helpdesk Management?

A leading global luxury fashion and lifestyle company headquartered in New York - Apparel & Fashion

Redpoint CDP helped a global luxury fashion company fix its complex martech setup. The company had no single view of the customer and struggled with data-driven marketing. Redpoint unified customer d...ata from many brands and regions. Now, the company has a single source of truth for over 60 million unique identities. Marketers use the platform for segmentation and better customer experiences across all channels.

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A $10 billion specialty retailer and distributor - Retail

Redpoint CDP helped a $10 billion specialty retailer unify customer data and create a single customer view. The retailer struggled to identify 50 million customers and personalize marketing due to po...or data quality and disconnected systems. Redpoint CDP integrated data from all stores, enabling real-time, personalized campaigns and accurate customer matching. The solution reduced campaign creation cycle times by 75% and improved customer engagement with lights-out automation and churn response.

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A Fortune 20 healthcare payer and a pharmacy benefits company - Health, Wellness And Fitness

Redpoint CDP helped a Fortune 20 healthcare payer and pharmacy benefits company replace their homegrown CDP. The company struggled with slow campaign creation, static segments, and IT dependence. Red...point CDP unified member data, enabled dynamic segmentation, and simplified campaign management. Within three months, campaign creation time dropped by over 50%. Marketers gained independence from IT and improved real-time member engagement.

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A global life science company

Redpoint CDP helped a global life science company unify customer data for better marketing. The company needed to map individuals to B2B parent accounts and create real-time customer segments. Redpoi...nt CDP enabled real-time unified profiles and precise identity resolution. The solution improved data activation, segmentation, and marketing automation. The company saw better personalization and increased operational efficiency.

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A large European tour operator and award-winning airline - Hospitality

Redpoint Journey Orchestration helped a large European tour operator and airline use first-party data for better marketing. Marketers now access a single customer view without coding. They run multi-...channel campaigns and use advanced journey orchestration. The company gained better customer knowledge and cost-effective acquisition. Redpoint removed channel siloes and increased booking conversion rates with automated campaigns.

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A large payer - Insurance

Redpoint technology helped a large healthcare payer improve member engagement and control costs. The payer faced challenges with scattered data, slow audience building, and a complex MarTech stack. R...edpoint enabled seamless data integration, campaign automation, and real-time interactions. The payer reduced segment build time by 80% and centralized over 300 campaigns. Member activation increased with predictive recommendations and multivariant testing.

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Redpoint Global CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.90/5

Read Reviews (8)
Custom Reports

3.42/5

Read Reviews (4)
Analytics

3.42/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.90/5

Read Reviews (8)
Custom Reports

3.42/5

Read Reviews (4)
Analytics

3.42/5

Read Reviews (4)

Software Failure Risk Guidance

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for Redpoint Global CDP

Top Failure Risks for Redpoint Global CDP

Redtail Technology, Inc News

Partnership

Engagys and Redpoint Global Partner to Transform Health Plan Member Engagement - Business Wire

Engagys and Redpoint Global are working together to improve how health plans engage with their members.

Redtail Technology, Inc Profile

Company Name

Redtail Technology, Inc

HQ Location

36 Washington Street, Suite 120, Wellesley Hills, MA 02481, US

Employees

101-250

Social

Financials

SERIES D