ReferenceEdge Overview
Point-of-Reference offers a dynamic suite of customer marketing tools designed to streamline data maintenance and boost customer advocate lead generation. This platform excels in managing customer rewards and metrics, providing businesses with actionable insights and robust content management capabilities. Whether you're looking to harness the power of customer advocacy or refine your marketing strategy, Point-of-Reference facilitates meaningful engagement and sustained growth. The technology stands out for its ability to seamlessly integrate diverse data sources, ensuring that businesses can maintain accurate and up-to-date customer information. With a focus on generating valuable leads, this tool is ideal for companies aiming to leverage customer relationships effectively.
Use Cases
Customers recommend Content Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using ReferenceEdge.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using ReferenceEdge.
ReferenceEdge Use-Cases and Business Priorities: Customer Satisfaction Data
ReferenceEdge's features include Dashboard, Gamification, Rewards, etc. and ReferenceEdge support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ReferenceEdge analytics capabilities include Custom Reports, and Analytics.
Reviews
"With everything in a single queue, our reference manager knows exactly what needs to be done, and by when. We have fulfilled over a thousand reference requests in our first 18 months with ReferenceEdge, and influenced millions of dollars in revenue." - Meagan A
ReferenceEdge, ClientCircle, InviteReferrals, UpViral, Talkable, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ReferenceEdge is a native Salesforce app offering a comprehensive customer reference database and management system. It enhances customer reference management within Salesforce.
Popular Business Setting
for ReferenceEdge
Top Industries
- Computer Software
- Management Consulting
- Computer & Network Security
Popular in
- Enterprise
- Large Enterprise
- Mid Market
ReferenceEdge is popular in Computer Software, Management Consulting, and Computer & Network Security and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on ReferenceEdge Use Cases
Why is ReferenceEdge the best choice for Content Management?
What makes ReferenceEdge ideal for Engagement Management?
What benefits does ReferenceEdge offer for Campaign Management?
What Are the key features of ReferenceEdge for Loyalty Management?
Why is ReferenceEdge the best choice for Workflow Management?
24+ more Business Use Cases
20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With everything in a single queue, our reference manager knows exactly what needs to be done, and by when. We have fulfilled over a thousand reference requests in our first 18 months with ReferenceEdge, and influenced millions of dollars in revenue. Testimonial By Meagan A |
|
I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram |
|
|
With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700. Testimonial By Martha C |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Meagan A Sr. Manager CentralSquare |
With everything in a single queue, our reference manager knows exactly what needs to be done, and by when. We have fulfilled over a thousand reference requests in our first 18 months with ReferenceEdge, and influenced millions of dollars in revenue. Testimonial By Meagan A |
|
Wendi Wolfgram Senior Customer Advocacy Manager A10 Networks |
I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram |
|
Martha C Sr. Customer Marketing Manager SailPoint |
With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700. Testimonial By Martha C |
Video
Close More Deals with Customer References using ReferenceEdge: Review by Nancy Nardin
Peers used ReferenceEdge for content management and engagement management
ReferenceEdge Competitors
ReferenceEdge Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for ReferenceEdge
Overall Risk Meter
Top Failure Risks for ReferenceEdge
Point of Reference, Inc. News
Leadership’s Role in Customer Advocacy Success
Senior Executives throughout an organization need to invest in the customer advocate-centric approach that...
The post Leadership’s Role in Customer Advocacy Success appeared first on Point of Reference.
Rewards & Customer Advocacy Programs
The post Rewards & Customer Advocacy Programs appeared first on Point of Reference.
Fostering Trust: Continuous Stakeholder Engagement
The post Fostering Trust: Continuous Stakeholder Engagement appeared first on Point of Reference.
Advocacy Programs: Overcoming Internal Change Overload
The post Advocacy Programs: Overcoming Internal Change Overload appeared first on Point of Reference.
Point of Reference, Inc. Profile
Company Name
Point of Reference, Inc.
Company Website
https://www.point-of-reference.com/HQ Location
8050 E. 24th Avenue, Denver, CO 80238, US
Employees
11-50
Social
Financials
PRIVATE
