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ReferenceEdge: Use-Cases, Insights and Reviews | 2025 Cuspera

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Salesforce Native App for Reference Management

App Partner

ReferenceEdge Overview

ReferenceEdge is a native Salesforce app offering a comprehensive customer reference database and management system. It enhances customer reference management within Salesforce.

Use Cases

Customers recommend Content Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using ReferenceEdge.

Other use cases:

Loyalty Management
Workflow Management
Partner Marketing
Proposal & Quote Management
Lifetime Value Management
Generation Of New Leads
Collaboration

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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using ReferenceEdge.

Other priorities:

Enhance Customer Relationships
Increase Sales & Revenue
Improve Efficiency
Establish Thought Leadership

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ReferenceEdge Use-Cases and Business Priorities: Customer Satisfaction Data

ReferenceEdge's features include Dashboard, Gamification, Rewards, etc. and ReferenceEdge support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ReferenceEdge analytics capabilities include Custom Reports, and Analytics.

Reviews

"For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce." - Lisa Kaspari

ReferenceEdge, ClientCircle, InviteReferrals, UpViral, Talkable, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ReferenceEdge

Top Industries

Computer Software
Management Consulting
Computer & Network Security

Popular in

Enterprise
Large Enterprise
Mid Market

ReferenceEdge is popular in Computer Software, Management Consulting, and Computer & Network Security and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on ReferenceEdge Use Cases

How does ReferenceEdge facilitate Content Management?

What solutions does ReferenceEdge provide for Engagement Management?

How can ReferenceEdge optimize your Campaign Management Workflow?

What makes ReferenceEdge ideal for Loyalty Management?

What Are the key features of ReferenceEdge for Workflow Management?

24+ more Business Use Cases

20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Lisa Kaspari Customer Reference Fulfillment Coordinator Genesys	For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari
Wendi Wolfgram Senior Customer Advocacy Manager A10 Networks	I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram
Meagan A Sr. Manager CentralSquare	With everything in a single queue, our reference manager knows exactly what needs to be done, and by when. We have fulfilled over a thousand reference requests in our first 18 months with ReferenceEdge, and influenced millions of dollars in revenue. Testimonial By Meagan A

CUSTOMERS	TESTIMONIALS
Lisa Kaspari Customer Reference Fulfillment Coordinator Genesys	For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari
Wendi Wolfgram Senior Customer Advocacy Manager A10 Networks	I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram
Meagan A Sr. Manager CentralSquare	With everything in a single queue, our reference manager knows exactly what needs to be done, and by when. We have fulfilled over a thousand reference requests in our first 18 months with ReferenceEdge, and influenced millions of dollars in revenue. Testimonial By Meagan A