Reputation Social Suite Overview

Reputation Social Suite, an intelligent social media marketing platform, enhances customer relationships through real-time monitoring, compliance content, and actionable analysis. It offers features like campaign monitoring, competitor tracking, and audience interaction.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Reputation Social Suite.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Campaign Management
  • Social Media Marketing
  • Market Research
  • Reputation Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Reputation Social Suite.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Launch New Products
  • Manage Risk
  • Improve Visibility
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Reputation Social Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Reputation Social Suite works with different mediums / channels such as Social Media.

Reputation Social Suite's features include Dashboard, Alerts: Popups & Notifications, Live Monitoring, etc. and Reputation Social Suite support capabilities include AI Powered, Phone Support, Email Support, etc. also Reputation Social Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It's primary use in my social media class where the analytic team reports on relevant brands and our own group's social presence...." Peer review by Gary Wilcox, Professor, UT Austin

Reputation Social Suite, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Reputation Social Suite

Top Industries

  • Marketing and Advertising
  • Education
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Reputation Social Suite is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Reputation Social Suite Customer wins, Customer success stories, Case studies

How does Reputation Social Suite address your Social Media Management Challenges?

What Are the key features of Reputation Social Suite for Communication Management?

What solutions does Reputation Social Suite provide for Engagement Management?

What benefits does Reputation Social Suite offer for Content Management?

How does Reputation Social Suite facilitate Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Reputation Social Suite solved their Social Media Marketing needs. Cuspera uses 4758 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Intermountain Health - Hospital & Health Care

Reputation helped Intermountain Health improve their online presence. The healthcare provider used Reputation’s Reviews solution and launched an SMS-based review request program. Their review volume ...increased by 510% in one year. The average star rating jumped from 3.7 to 4.5 in a single month. Positive review share rose from 78% to 88%. Intermountain Health also tripled their organic leads.

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AutoNation - Automotive

AutoNation used the Reputation Reviews product to boost its online reputation and customer trust. The company automated review responses, saving over 6,300 staff hours and responding to 98% of review...s in 2020. AutoNation achieved 1 million 5-star reviews in June 2023 and saw a 148% return on investment since partnering with Reputation. Over 120 locations improved their RepScore or engagement, and company-wide initiatives increased platform adoption. The Reputation platform helped AutoNation audit performance and share best practices across locations.

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Greystar - Real Estate

Reputation helped Greystar manage reviews and competitive intelligence for their residential properties. Greystar faced challenges with manual review tracking and needed a scalable solution. Reputati...on provided tools for review management, business listings, and analytics. Greystar's portfolio rep score rose from 241 in 2013 to 709 in 2021. Business listing services generated 36 more leads, 10 more leases, and $108,000 added value per location in 2021.

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Stonegate Group - Hospitality

Stonegate Group used the Reputation Experience Management (RXM) platform to manage feedback and improve operations. They wanted to boost efficiency, empower managers, and create a competitive culture.... With Reputation, their review response rate rose from 36% to 99%. Their star rating increased from 3.4 to 4.5. They saw a 1,443% increase in business listing views and now manage over 850 listings. Their Reputation Score rose by 318 points, now 168 points above the industry average, and they linked higher sales to this improvement.

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Caraday Healthcare - Hospital & Health Care

Reputation helped Caraday Healthcare grow their online presence and improve reviews. Caraday wanted to boost engagement and become a leader in their market. Quantum Age chose Reputation to train Cara...day's team and manage social media and reviews. Caraday saw a 200% increase in review volume in one year. Their Rep Score rose by 217 points. They also doubled their listings views on Google Business Profiles.

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Childbase Partnership - Education

Reputation helped Childbase Partnership, an employee-owned nursery group with 45 UK sites, improve their online presence. Childbase needed a flexible, easy-to-use platform to manage reviews and feedb...ack across all locations. By using Reputation's Insights, Listings, Reviews, and Surveys, they increased review volume by 27% on Daynurseries and 104% on Google. Their conversion rate to 'clicks to directions' rose by 13.3%. Childbase now has a 4.9-star rating and a Reputation Score 70 points above the industry average.

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Reputation Social Suite

Video Thumbnail

Frequently Asked Questions(FAQ)

for Reputation Social Suite

What is Reputation Social Suite?

Reputation Social Suite is a social media marketing platform that can listen, plan, publish, engage, analyze, locate, review, and capture leads to create better customer experiences. It helps to enhance customer relationships and improve digital and social presence.

Reputation Social Suite an intelligent, intuitive, and real-time social listening platform, also helps to provide instantly compliant content in a mobile App, drives the customer experience strategy with collaborative planning, actionable analysis to perfect strategy, and many more.

Some of its features include real-time monitoring, identifying opportunities, monitoring campaigns, compliance enabled, content management, interacting with the audience meaningfully, enterprise monitoring, competitor tracking, and so on.

What is Reputation Social Suite used for?

Reputation Social Suite is a Social Media Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Reputation Social Suite?

Dashboard, Alerts: popups & Notifications and Live monitoring are some of the top features of Reputation Social Suite.

Who uses Reputation Social Suite?

Reputation Social Suite is used by Marketing And Advertising, Education and Internet among other industries.

What are Reputation Social Suite alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Reputation Social Suite.

Where is Reputation Social Suite located?

Reputation Social Suite is headquartered at 2100 Copenhagen, Denmark Denmark.
lightning

Peers used Reputation Social Suite for social media management and communication management

Reputation Social Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)

Software Failure Risk Guidance

?

for Reputation Social Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Reputation Social Suite

Reputation.com, Inc News

Awards

Reputation Earns Two Prestigious Industry Awards: Named Power Partner By Inc. Magazine and Certified as Great Place to Work - Reputation

Reputation has been recognized with two industry awards: the Inc. Power Partner Award and the Great Place to Work Certification. These accolades highlight Reputation's market leadership and strong company culture. The Inc. Power Partner Award acknowledges its excellence in supporting entrepreneurs, while the Great Place to Work Certification reflects positive employee feedback on the company's work environment.

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Executive

Reputation Appoints New CTO To Spearhead AI Product Innovation - Reputation

Reputation has appointed Shantanu Sarkar as its new Chief Technology Officer to drive AI product innovation. Sarkar, with extensive experience in AI, ML, and SaaS, will lead the company's product strategy to enhance its reputation performance platform and AI-backed Reputation Score. His expertise aims to support Reputation's growth and innovation in reputation management.

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Executive

Reputation Grows Leadership Team, Adding a New Chief Customer Officer and First-Ever Head of Artificial Intelligence - Reputation

Reputation has expanded its leadership team by appointing Pam Dodrill as Chief Customer Officer to enhance customer experience and Brad Null as Head of Artificial Intelligence to drive AI innovation. Dodrill brings over 25 years of SaaS experience, while Null returns to advance Reputation's AI-driven platform solutions.

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Product

Reputation Expands Platform to Deliver Deeper Customer Insights and Greater Business Impact - Reputation

Reputation has expanded its platform with new features to enhance customer insights and business impact. The update includes Local Search Insights for improved local SEO, Item-Level Feedback for detailed survey data, and AI Reputation Manager for real-time brand perception analysis. These enhancements aim to bridge brand perception gaps and leverage AI for comprehensive insights.

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Reputation.com, Inc Profile

Company Name

Reputation.com, Inc

Company Website

//reputation.com

Year Founded

2006

HQ Location

2100 Copenhagen, Denmark Denmark

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE