RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
See all business priorities See less business priorities

RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, ...and I think RingCentral is going to play a big role in it." - Emeka Ibekweh

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral Video Use Cases

What makes RingCentral Video ideal for Collaboration?

How efficiently Does RingCentral Video manage your Communication Management?

How can RingCentral Video enhance your Content Sharing process?

How does RingCentral Video facilitate Engagement Management?

What solutions does RingCentral Video provide for Document Sharing?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools
We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

John Monreal

Senior Director of Purchasing and Call Center Operations

ENT and Allergy
Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win. Testimonial By John Monreal
RingCentral Video testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services
With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools
We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

John Monreal

Senior Director of Purchasing and Call Center Operations

ENT and Allergy
Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win. Testimonial By John Monreal
RingCentral Video testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services
With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd

Case Studies

CASE STUDY SPM Services

SPM Services faced issues with their old contact center, including call drops and limited reporting. They switched to RingCX during a high-traffic period, with a 120% increase in call load. RingCX pr...ovided real-time monitoring and analysis, helping them meet targets. The solution was implemented in three weeks, with no dropped-call issues since. RingCX offers better reporting, real-time call monitoring, and administrative control, improving agent efficiency and client service.

Read more →

CASE STUDY Mastech Digital

Mastech Digital needed a global telecom solution to meet regulatory compliance and improve call quality. They chose RingCentral's RingEX for its global capabilities. The implementation was quick, tak...ing less than 90 days globally and 10 days in India. After switching, they saw a 30% reduction in dropped calls and a 50% cost savings in India. The ease of deployment and ability to self-provision phone numbers were key benefits.

Read more →
Non-Profit Organization Management

CASE STUDY Scratch Foundation

The Scratch Foundation needed a virtual events platform to reach its global community. They faced challenges with language barriers and complex platforms. RingCentral Events provided a solution that ...integrated with their AI translation tools. This allowed them to host the Scratch Conference for 1,300 attendees from over 100 countries. The platform's flexibility and customer support were key benefits.

Read more →
Hospital & Health Care

CASE STUDY Easton Dermatology Associates

Easton Dermatology Associates faced challenges with their old phone system, which couldn't handle the growing patient demand. Calls were often misrouted or dropped, leading to a chaotic environment. ...They turned to Chesapeake Telephone Systems for a solution and implemented RingCX. This new system provided true call queues and real-time monitoring, improving agent performance. As a result, patient satisfaction scores increased by 400%, 97% of calls were answered within 2 minutes, and managers saved 25% of their time using the Supervisor Dashboard.

Read more →
Hospital & Health Care

CASE STUDY Heartland Dental

RingCentral's enterprise contact center solution helped Heartland Dental manage inquiries for over 1,400 dental offices nationwide. The challenge was to improve service for a large network of patient... teams. The solution enabled better handling of patient inquiries and improved service quality. Heartland Dental now offers a higher level of service to its patients across the country.

Read more →

CASE STUDY KKSCOTT Business Management

KKSCOTT Business Management needed a platform to enhance their global kinesiology events. They chose RingCentral Events for its intuitive design and robust features. This platform allowed them to cre...ate professional virtual and hybrid events, connecting global audiences. The tools provided inclusivity and accessibility, enabling diverse participation. RingCentral's features, like virtual poster sessions and a green room process, transformed traditional event elements. The platform simplified event planning, making it efficient and professional.

Read more →

Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace

RingCentral has made its AI-powered omnichannel contact center solution, RingCX, available on the AWS marketplace. This move enables businesses to deploy RingCX more easily within their existing AWS environments, accelerating cloud contact center adoption and enhancing customer experience management across multiple digital channels.

Read more →
Product

CallRail Announces Integration With RingCentral for Small Businesses - CMS Wire

CallRail has launched a new integration with RingCentral, enabling small businesses to connect CallRails call tracking and analytics platform with RingCentrals cloud communications solution. This integration streamlines call data management, enhances customer experience workflows, and supports unified communications for small business users.

Read more →
Financial

RingCentral Announces First Quarter 2025 Results - Yahoo Finance

RingCentral announced its fourth quarter and fiscal year 2024 financial results, highlighting revenue growth and key operational metrics. CEO Vlad Shmunis emphasized strong execution and continued demand for RingCentrals cloud communications solutions.

Read more →
Product

RingCentral unveils flexible pay-per-organiser model for events - IT Brief New Zealand

RingCentral has launched a flexible pay-per-organiser pricing model for its Events platform, aiming to enhance affordability and customer value. The company also received the 2025 Global Customer Value Leadership Award from Frost & Sullivan for its performance and innovation in the web events sector.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO