Riva Overview
Riva unifies, governs, and distributes customer information, creating a trusted view of relationships. It integrates the revenue and communication stacks seamlessly for organizations.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using Riva.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Riva.
Riva Use-Cases and Business Priorities: Customer Satisfaction Data
Riva's features include Personalization, Dashboard, Recording, etc. and Riva support capabilities include Chat Support, Phone Support, Email Support, etc. also Riva analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The Riva team collaborated with our IT and CRM teams to ensure our implementation of Riva was smooth, completed on time, and with no issues...." Peer review by Steve Thompson, Director of Information Technology, AgReliant Genetics
Riva, GMass, Ebsta, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Riva
Top Industries
- Banking
- Financial Services
- Consumer Services
Popular in
- Small Business
- Enterprise
- Mid Market
Riva is popular in Banking, Financial Services, and Consumer Services and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Riva Use Cases
What makes Riva ideal for Engagement Management?
How does Riva address your Helpdesk Management Challenges?
Why is Riva the best choice for Collaboration?
What solutions does Riva provide for Communication Management?
26+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well Riva solved their Sales Engagement needs. Cuspera uses 942 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Education
|
Education |
Case Study The University of GroningenRead More |
|
Non-Profit Organization Management
|
Non-Profit Organization Management |
Case Study The Vaccine AllianceRead More |
|
Financial Services
|
Financial Services |
Case Study Financial institution of Mid-Atlantic, USARead More |
Video
Riva for Activity Analytics - Your Solution to Customer Data Operations Challenges
Frequently Asked Questions(FAQ)
for Riva
What is Riva?
Riva is a CRM and email integration solution. It helps companies improve CRM adoption and satisfaction, drive sales productivity, and bridge integration gaps between CRM, Line-of-Business, and email systems. It helped customers change how they integrate CRM data with their email systems.
Riva Cloud delivers advanced, cloud integration of CRM contacts, calendars, tasks, email, opportunities, cases, custom fields, and custom objects. Also, offer additional advanced configuration options to satisfy customers’ custom sync requirements.
Riva features include Sync CRM contacts and leads, Sync CRM calendars, Sync CRM tasks, Log emails to CRM, Sync CRM opportunities, Sync CRM cases, Create CRM contacts, Create CRM opportunities and cases, Log emails to CRM records and more.
What is Riva used for?
What are the top features of Riva?
Who uses Riva?
What are Riva alternatives?
Where is Riva located?
Peers used Riva for engagement management and helpdesk management
Riva Competitors
Riva Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (64) |
| Analytics | Read Reviews (49) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (64) |
| Analytics | Read Reviews (49) |
Software Failure Risk Guidance
?for Riva
Overall Risk Meter
Top Failure Risks for Riva
Riva International Profile
Company Name
Riva International
Company Website
https://rivaengine.com/HQ Location
440 North Wolfe Road, Sunnyvale, CA 94085, US
Employees
11-50
Social
Financials
PRIVATE
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